I had booked balcony room at this hotel for three days through Booking.com, when I arrived they said they don't have any balcony room available. When moved upstairs, they have very horrible, smelly corridors with little light. Rooms are also not maintained, even I noticed they were not doing cleaning properly, they were just coming and changing quilt sheets, at one instance I found they had put very old and torn quilt covers. Every day the breakfast was same, very cheap crockery, multiple color, size and design of plates, glasses and cups were there, no symmetry at all. For the first day I had breakfast there but for rest of the two days I had my breakfast outside the hotel. The staff is very hard and rude, at one instance once of the Indian lady asked about the sugar to the old lady working at the hotel, probably she is wife to the old owner of this hotel, she said "sugar is already on your table, go and re-check it (with a pointed finger)." I found receptionist washing dishes in the morning at breakfast time and a tall & healthy guy, replenishing food dishes was also doing sweeping and other cleaning jobs parallel to this. None of the staffs smile at guests or answer friendly. Last day, I saw the old lady, the owner’s wife, picking her nose in centre of the dining hall and also the receptionist was vacuum cleaning. The hotel interior is really horrible and smelly, so I would recommend you guys not to stay there at any cost, only the location of the hotel is prime otherwise it's JUNK.
- Official Description (provided by the hotel):
- Interlaken is an international holiday resort famous for its glamour and social character. The Central Continental Hotel, located in a unique setting on the bank of the Aare River, a mere hundred yards from the Interlaken-West train station and the boat landing station, is also very elegant and of a high standard, and is situated within easy reach of all neighbouring mountain track and cable railways. ... more less
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- Also Known As:
- Central Continental Hotel
- Central Continental Interlaken
- Hotel Central Continental Interlaken, Switzerland