After spending 3 nigths in a tent at Le Mans, we were tired, cold and in need of a good nights rest before the long trek back to UK. We did a last minute booking by phone with Hotels.com who confimred our 1 night booking at the hotel.
When we arrived, there was absolutely no-one there and it was gone 6pm! We phoned Hotels.com who said the hotel had confirmed back to them the booking, but when they telephoned on our behlaf they could not get hold of anybody.
We were left high & dry and to add insult to injury we could not cancel the booking even though no one there.
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