We booked for 6 nights one month in advance and spoke at the phone with Charitha, at this time we mentioned that the main reason we came to sri Lanka was to enjoy our honeymoon together and for surfing.
On speaking to Charitha I specifically asked about surfing in the area and she told me there was good surf break 10 minutes by tuktuk.
Once in Sri Lanka we discovered that there is no surfing at all in the area and decided to cut the stay to only 3 nights. We have been offered 50% refund for the 3 extra nights because they would not be able to fill up the room. (we communicated this 5 days earlier and over the xmas time 2nd, 3rd,4th of january)
On arrival, the place is pretty and the staff are all lovely, however, the room we were staying was unlike the one pictured on the web site: did not have a double bed but two single beds placed together on the floor and no candles. As well as this there was a mosquito net around the all tree house, but not properly fitted and full of gaps, so the night was spent fighting mosquitos, ants and different insects. My wife did not get almost any sleep by the time they woke us up at 5 am for the safari tour.
As we were paying 110$ for the room we would have expected these simple comforts to be included not to mention the fact that we were sharing a bathroom with four other guests.
As I mentioned earlier the staff are all lovely (as everywhere else in Sri Lanka), the dinner we had for new years eve was pretty good (35$), but the night after we had the option to eat the same buffet again and pay another 35$ each or go eat elsewhere (even if we asked for a simple meal).
We then decided to leave one night earlier, and even if they filled up the room anyway (we met the girl that took our room the evening before), we did not get any refund for it.
I believe that most likely they would have filled up the room for the all time that we payed for, and cashed in the double fare.
I do not recommend to stay here if you are a couple and definitely no need to spend more than a night.
I feel ripped off from the owner that runs all the operation from her office on Colombo.
- Official Description (provided by the hotel):
- Saraii Village is a truely unique location that provides guests an eco - agro tourism experience. Located in an agro-forestry land in Wirawila, Hambantota District, in the Sourthern Province of Sri Lanka, Saraii offers you natural Mud Chalets and Tree Houses. You can make a reservation at Saraii and secure a mud chalet along with an amazing natural tree house and your own bathroom... You can also book individual units as well. Guests can enjoy different types of food and even pick your own fruits and vegetables from the Organically Certified agro land. WI-FI enabled. Restaurant and hang out area for you and your friends. The mud chalets are great for two people and can also be transformed to accommodate 5 people (as we can add single mattress to create extra beds). The tree houses also can be transformed to accommodate either a couple or a group. The larger tree house which we call Nest can accommodate 6 people, and the small tree house Crib can accommodate 4.This is a great place for a romantic getaway too as the mud huts have a large double bed and a private bathroom and the tree house can be prepared to give a special, romantic feel.Saraii Village is close to many interesting sites, such as the Yala Nature Reserve, Bundala Bird Santuray & Nature Reserve, Lunugamwehera Nature Reserve, Wirawila Tank, Kirinda Beach, great for surfing, diving, dolphine & whale watching. Famous religious site, Kataragama is located 30 - 45 mins away, with many more attractions available for you.We can arrange for responsible tours within the nature reserves and visits to places of interest around this location. ... more less
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