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“A jewel in the wilderness” 5 of 5 stars
Review of Saraii Village

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Saraii Village
Randunu Kale Watta | Weerawila, Tissamaharama 82632, Sri Lanka   |  
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Dusseldorf, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A jewel in the wilderness”
5 of 5 stars Reviewed September 9, 2012

This was the highlight of our trip. We stayed in the "nest" tree house which has two floors and is large enough for a family, and it was so comfortable and peaceful. The hosts were very friendly and took care of us like family. Saraii is a small villa and I have never seen real tree houses as these. Natural tree houses and authentic Sri lankan food. They live up to their concept of being low in their carbon footprint. Hence, no ac, but they do make up for it by providing fans and being high up the breeze more than makes up for it. They arranged a safari for us at yala nature pak and we saw leopards and many elephants. They also arranged for us to visit kataragama, and religious site, and this was very special. In the evening we were given a special outdoor candle lit dinner, as a surprise and my wife was so thrilled. We saw many peacocks on the land and so many types of birds, we were told that we are located close to a bird sanctuary which explained it. The tree houses would be amazing for bird watching, next time I should bring my bionaculars. Amazing service, excellent food, comfortable and simple setting. This place was a treat.

Room Tip: Tree houses are amazing
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraiiVillage, Manager at Saraii Village, responded to this review, January 27, 2014
Dear Cane,

Thank you for writing a review on tripadvisor.com and taking the time to share with us your thoughts, opinions and comments, it means a great deal to us to have guests inform us of their stay.

We are touched that you thought of your stay at Saraii Village as being the highlight of your trip, we set very high standards for ourselves and it appears that we have met them, this is like a big pat on the back for us! Thank you for choosing Saraii as a destination during your visit to Sri Lanka, we hope you look back on your time in our country and at our eco-hotel with fond memories.

Many thanks,
The Saraii Village Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Wexford, wexford Ireland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 7, 2012

Well what can I say... This shouldn't be open as a hotel.
Our trip to this place started badly before we even got there there was no signposts for it at all and our driver had to call more than once to get directions as it was dark..we drove down a very badly kept dirt track to a set of closed gates. The driver had to call again to ask if we were in the right place as we were told the gates were open.
So we got out of the car to be greeted by no one who spoke any English we were then showed round in broken English. We booked the treetop room as we thought it would be a great experience...we were wrong it was a poorly constructed shack with not one nail used in the whole thing.
When we asked for dinner it was like we had asked for a punch in the face. We were told we could have fried rice which took over 2 hours to make. We had been travelling for 6 hours so we were very hungry and tired. When the food came it was nearly in edible with mostly chicken bones instead of chicken and we were very unsettled by the staff chatting and laughing behind us as we ate like it was a big joke. We also requested an early breakfast as we were going to yala the next morning but were told no just tea was available. After dinner we said we were going to bed as we had an early start and the staff chatted loudly under out tree for well over an hour after we turned out our lights.
The plugs in our " room" cracked and sparked when anything was plugged in, the bathroom was awful with a broken sink and a blind which you could see through when ever the light was on so we couldn't take a shower as we were worried someone would see. We couldn't sleep as our bed was infested with ants that bit us thought the night.
Even our tea the next morning was horrible either the milk was off or it was poorly made milk powder. We booked for 3 nights and stayed for 1.
I could go on and on but I won't as we complained and are being given a full refund.

Room Tip: Dont book the tree house
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraiiVillage, Manager at Saraii Village, responded to this review, January 27, 2014
Dear Emma,

Thank you very much for taking the time to share your thoughts and opinions of your stay at Saraii on tripadvisor.com.

Our policy now is to answer all comments left on tripadvisor, so guests can recognize that we have acknowledged their account of their stay at Saraii, this includes revisiting comments that were left from guests who stayed with us not long after we opened 18 months ago.
It is to our understanding that this case has been dealt with already, and the other member of your party had their comments replied to at the time.

We are truly sorry that you left Saraii Village with a bitter taste in your mouth. We set very high standards for ourselves to prevent these situations from occurring.

Thanks again for taking the time to review Saraii Village.
The Saraii Village Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
usa tx
1 review
5 of 5 stars Reviewed September 3, 2012

We had a great time visiting Saraii Village. We wished we had more time to spend there. The traditional Sri Lankan food was a nice experience. We felt special and warm in your Sri lankan hospitality.It was so relaxing experience, away from our busy life style. The tree houses are amazing, cozy, and we felt so close to nature, specially visiting closeby wildlife at Yala. We definitely come again, may be next year.

Britney & John

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraiiVillage, Manager at Saraii Village, responded to this review, January 27, 2014
Dear Britney (and John),

Thank you very much for taking the time to write such a great review on tripadvisor.com!

We are delighted that you enjoyed authentic Sri Lankan hospitality and cuisine. Our objective is to provide this experience as an escape from the daily grind that many of us now live in today’s fast paced, rat race world! We are thrilled that you enjoyed the natural surroundings and we would love to have you back in the future to see how we have evolved over the past 18 months since your last stay!

Many thanks,
The Saraii Village Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2012

This traditional styled hotel was magnificent and was a far more exceeding experience than we expected.

The tree top rooms were unique and we have never experienced anything like that.

This eco-friendly place was just what you need to get away from busy life and relax in nature.

The best thing about the place was the Traditional Sri Lankan Food and also excellent hospitality and service.

Yes, hoping to head back whenever I get the chance.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraiiVillage, Manager at Saraii Village, responded to this review, January 27, 2014
Dear Aravindaa,

Thank you very much for taking the time to write such a lovely review. We appreciate all the feedback we receive from guests who stay at Saraii Village, as it highlights our strengths and identifies areas that we can improve on as we endeavor to provide a relaxing and enjoyable stay in a sustainable environment!

We are delighted that you immersed yourself in the natural surroundings and enjoyed all the nature that Saraii has to offer as well as our cuisine. We look forward to having you stay with us again!

Many thanks,
The Saraii Village Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2012

I had the privilege of visiting Saraii before the official opening and it has such a cozy atmosphere, one of the best places that I have visited in the southern province in Sri Lanka.

Highlight of the stay was the traditional Sri Lankan food that they serve!

I would definitely head back to Saraii as soon as I get a break from my busy life.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraiiVillage, Manager at Saraii Village, responded to this review, January 27, 2014
Dear Dilum,

Thank you very much for your kind words, we are touched that you felt privileged to visit Saraii before we officially opened. Your comments and contribution have helped us to evolve and develop. We hope the food still lives up to your standards!

Many thanks,
The Saraii Village Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saraii Village

Address: Randunu Kale Watta | Weerawila, Tissamaharama 82632, Sri Lanka
Phone Number:
Location: Sri Lanka > Southern Province > Tissamaharama
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #6 of 18 Specialty Lodging in Tissamaharama
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Saraii Village is a truely unique location that provides guests an eco - agro tourism experience. Located in an agro-forestry land in Wirawila, Hambantota District, in the Sourthern Province of Sri Lanka, Saraii offers you natural Mud Chalets and Tree Houses. You can make a reservation at Saraii and secure a mud chalet along with an amazing natural tree house and your own bathroom... You can also book individual units as well. Guests can enjoy different types of food and even pick your own fruits and vegetables from the Organically Certified agro land. WI-FI enabled. Restaurant and hang out area for you and your friends. The mud chalets are great for two people and can also be transformed to accommodate 5 people (as we can add single mattress to create extra beds). The tree houses also can be transformed to accommodate either a couple or a group. The larger tree house which we call Nest can accommodate 6 people, and the small tree house Crib can accommodate 4.This is a great place for a romantic getaway too as the mud huts have a large double bed and a private bathroom and the tree house can be prepared to give a special, romantic feel.Saraii Village is close to many interesting sites, such as the Yala Nature Reserve, Bundala Bird Santuray & Nature Reserve, Lunugamwehera Nature Reserve, Wirawila Tank, Kirinda Beach, great for surfing, diving, dolphine & whale watching. Famous religious site, Kataragama is located 30 - 45 mins away, with many more attractions available for you.We can arrange for responsible tours within the nature reserves and visits to places of interest around this location. ... more   less 
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