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“definitely not 4 stars” 3 of 5 stars
Review of Hotel Hermitage

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Hotel Hermitage
4.0 of 5 Hotel   |   via Dei Melograni 13, 57020 Marina di Bibbona, Italy   |  
Hotel amenities
darmstadt
Level Contributor
189 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“definitely not 4 stars”
3 of 5 stars Reviewed July 23, 2013

Stayed only one night (fortunately) while visiting a friend in the area. Unfriendly staff, only one of which spoke english reasonably well. Uncomfortable room. Breakfast not impressive, little choice, you have toget your (not very good-)coffee yourself from a machine. All in all not recommended.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0TEL_HERMITAGE, Public Relations Manager at Hotel Hermitage, responded to this review, August 15, 2013
Dear Guest
we are sorry to read your review.....it would be a nonsense for us not be friendly!
Our Staff is fully trained and multilingual - at Front Desk we speak English, German, Datch and French.
We have a very rich Continental Breakfast including:
fresh pastries and cakes daily made by Silvana our Pastry Chef, a fresh fruits salad, 3 different types of daily baked bread, yoghurts, butter, jelly, cereals, cookies, ham, salami, cheeses, eggs, and all sorts of drinks, juice, milk, hot choccolate, tea and coffee which our guests can choose to refill as many times as they please at the machines or ask our waitress to serve them a real Italian Coffee which is what we call "Espresso.
What a shame that you have only spent a night with us, we are sure that you might have not had the chance to really get to know us.
If back in Marina di Bibbona try to give us a second chance!
Migliori Saluti
Elisabetta Del Soldato
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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73 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
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Additional Information about Hotel Hermitage

Address: via Dei Melograni 13, 57020 Marina di Bibbona, Italy
Location: Italy > Tuscany > Province of Livorno > Marina di Bibbona
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #8 of 9 Hotels in Marina di Bibbona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Hermitage 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hermitage Hotel Marina Di Bibbona
Hotel Hermitage Marina Di Bibbona, Italy - Tuscany

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