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“Good Stay” 3 of 5 stars
Review of Macdonald Inchyra Hotel & Spa

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Macdonald Inchyra Hotel & Spa
4.0 of 5 Hotel   |   Grange Road, Polmont FK2 0YB, Scotland   |  
Hotel amenities
Ranked #2 of 3 Hotels in Polmont
Scotland
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Good Stay”
3 of 5 stars Reviewed July 11, 2013

Booked in for one nights stay with BB, spa treatment and bubbly on arrival. Enjoyed an excellent Sunday lunch and dinner that night. Rooms aren't anything special, although nothing particularly wrong with them. Only disappointing thing was that the reception staff didn't seem to know much about our package and didn't offer us the bubbly on arrival or know much about the spa treatment. Fortunately we got the spa treatment as we had pre-booked but no bubbly as we both had to drive home that day!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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697 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • English first
  • French first
  • German first
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  • Spanish first
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English first
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 5, 2013

Despite being plonked between a power station and a prison, this hotel is actually very nice. Polmont is perhaps not Scotland's most beautiful area, however we both felt completely refreshed from our overnight spa stay here.

We were able to combine a couple of vouchers so that it was a really inexpensive stay for both spa and fine food. The rasul mud treatment comes highly recommended for couples - great fun! The in-house restaurant, Scottish Steak Club, did a fine job. The gym facilities are really good.

Our room was grand, no complaints at all.

Perfect hotel for a one-night romantic getaway from Edinburgh or Glasgow, given that the hotel can be easily accessed from the nearby main trainline.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2013

Just returned from an overnight stay at this hotel. I went with my mum and sister for some much needed relaxation and we weren't disappointed. Staff were friendly and helpful. Rooms were lovely and we were impressed with the choice at breakfast. The swimming pool and sauna facilities were fantastic and we all had treatments in the spa which we enjoyed. Only negative we could find was the price of drinks which were very expensive. We will be returning again soon.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hopton
Top Contributor
75 reviews 75 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 27, 2013

My husband and I spent a week traveling around Scotland and just happened to find this hotel one evening. The reception desk people were very friendly and helpful. Our room was very spacious and comfortable however the couch in the room was stained. The bathroom was also very spacious and well equipped. Our only big disappointment was the dining room and the food. The dining area was more like a pub bar area. For such a fancy hotel, it was very small and tables were much to close for a comfortable private meal and conversation. The food was terrible, especially breakfast. The food was cold with very few choices. I'm not sure if I would stay there again. If we did, we would go out for meals.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2013

I travelled to the Inchyra Hotel with my sister for a little treat for ourselves and we weren't disappointed. We were greeted warmly by the staff at reception and shown to our room by another friendly member of staff. On our first evening we had dinner in the restaurant and the food was excellent and served by attentive staff.
The following day we used the pool and steam rooms which were very clean and a pleasure to use and also had some spa treatments which were given by friendly experienced staff and left us feeling pleasant and relaxed.
Overall we had an excellent stay and will definitely be returning to this hotel.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 25, 2013

Claire and I booked a long weekend for a relaxing spa break and were delighted with the excellent facilities, the service and our experience overall.

The hotel is wonderful, the steak restaurant is very good and the bar stocks some excellent whiskies. Despite the neighbouring mammoth petrochemical refinery flanking it on the one side and the series of high voltage power pylons on the other, once we were in, we simply soaked in the fantastic spa facilities. We booked 3 massages each and the masseuse each time was brilliant. The pool and the hot rooms are superb and we spent time walking through the extensive grounds and used the gym and the tennis courts.

I'd recommend it again any time.

Room Tip: p.s- check what view your room has because at least a few will overlook the refinery :)
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 24, 2013

Having previously read reviews on here I was a little pessimistic about our stay here. Gladly, I was surprised with our room which provided excellent accommodation for our family. We started off our day with a refreshment in the bar area... tad expensive to say the least! (£4.50 ave. for a pint, spirit & mixer around the same). We then moved over to the function area, which had no access through the hotel so guests staying had to venture outside to reach there. We were welcomed by a worn, unclean "red carpet", which as the evening wore on became more and more of a trip hazard! The food was then served, tepid "soup"(no taste whatsoever, despite copious amounts of salt & pepper being added). Main course choices of chicken or beef on paper sounded delicious but in fact were equally disappointing with the chicken being very dry and the "braised" beef having been massacred, however the veg was displayed nicely on the plate!!! This was then followed by "sticky toffee pudding" which was a very poor description of what was presented to us... would've been better called "charred-on-top-so-much-that-we've-had-to-cover-it-with-extra-sauce pudding"!!! Bar service was not that great with only one member of staff at times, no wonder people were bringing their own "water" to drink! The buffet provided the tastiest food all day, but sadly was lacking in quantity and a number of guests had to go without. We slept well in our ample room and enjoyed breakfast and the use of the spa next day, but for what I presume to be a very expensive family get together,overall we were disappointed and our gut feeling about other reviews on here proved to be right.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Macdonald Inchyra Hotel & Spa

Address: Grange Road, Polmont FK2 0YB, Scotland
Location: United Kingdom > Scotland > Falkirk District > Polmont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Polmont
Price Range (Based on Average Rates): $
Hotel Class:4 star — Macdonald Inchyra Hotel & Spa 4*
Number of rooms: 98
Official Description (provided by the hotel):
The beautiful Macdonald Inchyra Hotel & Spa is perfectly located in the heart of the Central Belt in Scotland, meaning you are just 30 minutes away from central Glasgow, Edinburgh and Stirling and all the attractions and shopping that they have to offer. We are renowned for our wonderful Vital spa experience where you can unwind in our thermal suite, including 20 metre swimming pool, rasul, rock sauna and ice fountain. We are also a perfect location for business travellers to the area, offering free, unlimited WiFi so that you stay connected to the office. Extremely accessible, just off junction 5 of the M9, Edinburgh Airport is just 25 minutes away and Polmont train station easily connects to mainlines from Glasgow and Edinburgh. After a day of meetings, adventure or relaxation in the Spa, enjoy one of the best steak's in town at the AA rosette-awarded Scottish Steak Club restaurant. Selecting only the finest ingredients and 21-day aged cuts of beef from Scotbeef, it's our dedication to serving quality ingredients that makes us different. ... more   less 
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Also Known As:
Macdonald Inchyra Hotel And Spa
Macdonald Inchyra Hotel Polmont
Macdonald Inchyra Grange Falkirk
Hotel Macdonald Inchyra Grange
Macdonald Inchyra Hotel & Spa Polmont, Scotland

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