Booked double room on day of arrival through Accor web site chose this hotel as they had double room available. Shortly after booking the hotel telephoned to say they only had twin room available - blaming "head office" for not updating web site. Offer of "free cancellation" was rejected as we needed a room for the night. (Was finally given free breakfast as compensation after little negotiation.)
Room was clean, looked like door had been kicked in with damage round lock only poorly repaired, temperature control valve head had been removed from radiator so I just turned the radiator off completely using isolating valve at other end (as usual room overheated anyway). Room noisy from some fan near by so used ear plugs for good nights sleep on comfortable bed. I got the impression that this was the room they use only when full.
WiFi reception not available in room and TV reception on some channels poor.
Restaurant food generally acceptable except main course vegetable which was bubble and squeak using recycled vegetables under posh name. When I asked for a wine list I was asked "Why - are you paying for your own dinner?". It seems that those on inclusive rate only get option of house wine as we were not on this package I was finally allowed to see wine list and had good bottle of wine at reasonable price. Apart from wine waiter the staff were friendly and efficient.
- Also Known As:
- Woodhey Hotel Chester
- Official Description (provided by the hotel):
- The Mercure Chester North Woodhey House Hotel is situated in quiet rural surroundings, yet is only minutes from Junction 5 of the M53 and the major motorway network. Located halfway between Chester and Liverpool (with North Wales a couple of miles down the road), the Mercure Chester North Woodhey House Hotel is an ideal base for both business and leisure. All standard rooms have en-suite bath and shower, Freeview Channels, Internet access, Hairdryer, Trouser Press and complimentary tea and coffee making facilities. ... more less
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