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“Not quite up to usual Premier Inn standard” 3 of 5 stars
Review of Premier Inn Wirral - Bromborough

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Premier Inn Wirral - Bromborough
High Street | Bromborough Cross, Bromborough CH62 7EZ, England   |  
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Rooms from £57
Ranked #3 of 3 Hotels in Bromborough
Bournemouth
Top Contributor
72 reviews 72 reviews
62 hotel reviews
Reviews in 58 cities Reviews in 58 cities
119 helpful votes 119 helpful votes
“Not quite up to usual Premier Inn standard”
3 of 5 stars Reviewed November 11, 2013

Staff pleasant and helpful, but this is a rather 'dated' Premier Inn. Although our room was clean (as usual) and bed was comfy we were disappointed to see that the ceiling in our room (32) had many damp stains where there had obviously been some leaks. As we were in a rush to get to a wedding we decided to 'put up with' this rather than ask to change rooms. On our return (at 11pm) some water was dripping intermittantly through the ceiling (it had been raining heavily) but as we were too tired now to complain and change rooms we left it till the next morning to inform staff of the state of the room before we checked out. Surprisingly enough they actually know about the problem and are still putting guests in there - not the best service I feel. If you go (which would not be a bad decision) ask not to be in Room 32!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, General Manager at Premier Inn Wirral - Bromborough, responded to this review, December 7, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
    47
    39
    21
    11
    9
See reviews for
43
24
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Northampton, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 11, 2013

The rooms were basic in comparison to direct competitors. There were scuff marks everywhere in this particular room, no phone and wifi was only free for the first 30 minutes, which is not very good.

The shower was very dated and there needs to be some maintenance on the taps and toilet handle.

The staff there were very nice and helpful particularly the lady that was serving breakfasts - which were very nice, but at an extra cost, which again compared to competitors isn't great.

Would not stay here again.

  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Wirral - Bromborough, responded to this review, November 12, 2013
Thank you for taking the time to review our hotel. All customer feedback is of paramount importance in our endeavor to improve standards and meet all our customers needs. Please be assured your comments have been passed onto Marketing Department for their consideration. Thank you once again for taking the time to leave your review.
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Barton On Humber
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed November 2, 2013

The hotel is in a superb location and we have stayed there several times before in rooms with better views, however, it appears that if you book the hotel saver rate pricing you get a crap room. The bath taps were hard to turn off and stiff to operate with a part missing from the taps, the room had noise from the attached Hungry Horse Pub Kitchen extractor fan and also we were disturbed by children. The rooms require modernising compared with the hotel we stayed in the previous night. If we had paid over £40 for this hotel for one night we would have been robbed as you only freshen up and sleep in them. We struggled to get a table at the hungry horse pub for the evening meal.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, Manager at Premier Inn Wirral - Bromborough, responded to this review, November 7, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgwater, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2013

We stayed at the Premier whilst having treatment at Clatterbridge.The staff in the hotel and pub were brilliant and couldn't do enough to please. Rooms very comfortable and the breakfast was brilliant- a good selection of all that is needed. The evening meals were delicious and good value. The railway link between Chester and Liverpool is a 10 minute walk away and Port Sunlight 5 minutes in the car, so we were able to visit the area highlights easily and cheaply. So all this was a bonus!!

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 25, 2013

This was our third stay at the Bromborough premier inn as we have been traveling down to visit a sick relative and I find the Inn very welcoming and very comfortable. Rooms very clean and tidy,staff friendly nothing a bother for them. Breakfast a must well worth the money the cooked breakfast you can get as much or little as you want. Will have to travel down again soon wouldn't stay anywhere else .

Room Tip: We stayed in rooms 20/21 which are at the front overlooking car park didn't find it to noisy.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2013

Premier Inn Bromborough Royal Oak very friendly staff, hotel is very clean & well maintained.
We had a very comfy night, slept like a log.
The hungry horse Restaurant has brilliant food & good value for money.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
57 reviews 57 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 18, 2013 via mobile

Just what I expect from a premier Inn. Simple rooms, comfortable bed, spotless bathroom and a terrific breakfast. Only slight complaint I found the wifi very difficult to connect to when paying by credit card, solved by buying a voucher at reception but it did mean I paid twice. A pity the helpline is 10p a minute, but otherwise great

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Wirral - Bromborough

Address: High Street | Bromborough Cross, Bromborough CH62 7EZ, England
Phone Number:
Location: United Kingdom > England > Merseyside > Wirral > Bromborough
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Bromborough
Price Range (Based on Average Rates): $
Number of rooms: 32
Reservation Options:
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Also Known As:
Premier Inn Wirral (Bromborough) Hotel Bromborough
Premier Inn Bromborough
Premier Inn Wirral - Bromborough Merseyside

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