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“Great Christmas treat” 5 of 5 stars
Review of Hempstead House

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Hempstead House
3.0 of 5 Hotel   |   London Road, Bapchild ME9 9PP, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Bapchild
Chatham, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Great Christmas treat”
5 of 5 stars Reviewed 3 days ago NEW

What a lovely hotel & restaurant Chose this restaurant and hotel for my birthday and returned for a pre-christmas meal with friends. All staff very helpful and courteous could not fault the lunch and service the price was not extortionate either will definitely be returning again.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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403 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Any
English first
Sittingbourne, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great Food, Great Venue. Great Night. After several changes to my booking of which Toni was really helpful our party all really enjoyed the evening. The DJ was really accommodating with requests, unlike a lot of DJ's these days and the service of the food was first class considering the amount of guests on the night. We will be back !

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Having eaten numerous very good conference buffets and an excellent afternoon tea at this hotel, I was really looking forward to a pre-Christmas meal. However, the lunchtime festive meal I have just chewed my way through was a major disappointment with little to recommend it other than the lovely restaurant staff. The professional and efficient service of the waitresses was the main highlight of an otherwise disappointing, dried-up lunch.

  • Stayed December 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Service
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Kent, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

A beautiful venue. The Events Coordinator, Toni, was extremely helpful and accommodating even when we changed our booking at the last minute. I'm sure we caused her lots of extra work when we asked to add a couple of extras to our booking but she was very happy to help and even managed to seat all of our staff together. Thank you Toni we really appreciate all your efforts! All staff were very helpful, the food was fantastic and the entertainment was very good. Overall an excellent experience and we will be booking again and happy to recommend.

Stayed December 2014, traveled on business
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Sittingbourne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our company attended a party night on the 6th december 2014.Food was excellent ,staff very helful and entertainment was brilliant. Booking staff were very helpful as i did make changes to our booking,cant wait to book for nexk year!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Ashford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Hempstead house has been a family favourite since 2002 when we had my parents Ruby wedding anniversary party in one of the beautiful rooms in the old part of the house. In July this year, my husband and I were married here and had our reception and evening reception in the Heritage suite. It was a fabulous day and evening, made more so by the attentive, professional and happy staff. Nothing was too much trouble even though I was more than half hour late and set everything back for the reception. I don't remember all the names but I know the person in charge on the day was Kevin. He is fab!!
The reception staff were also amazing as we had a lot of overnight guests coming and going and one of our guests (who has very high standards!) did make a point of speaking to the duty manager the day after the wedding to let them know how wonderful all the staff had been.
The food was amazing, the service was amazing, I really can't emphasise enough.
Anita, the wedding coordinator was also brilliant with organising everything for the perfect day we had.
Some of our guests were my work colleagues and as they liked Hempstead house so much, decided to book our Xmas party there which was last Friday. There were 8 of us, 6 who stayed overnight. Once again, it was a fabulous night, a lovely meal and beautiful breakfast. Kevin was also there again Friday night and managed the whole evening with ease and professionalism.
The hotel rooms are sparklingly clean, the beds are really comfortable and the spa facilities are decadent. You feel like royalty at Hempstead house.
I want to thank everyone at Hempstead house for such perfect times. I cannot recommend this hotel highly enough. If you haven't been, then you must go!!!!
We will all be back!

Stayed July 2014, traveled as a couple
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

An annual Christmas gathering of friends. Pre dinner drinks in The Snug set the scene for a wonderful evening followed by a private dinner in The Oakley Room. Fabulous service right through from the booking of the event to the food on the night. This is the second year we have been and the level of service was superb. Food delicious and nothing too much trouble. A fantastic setting. I am sure we will be back.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hempstead House

Address: London Road, Bapchild ME9 9PP, England
Location: United Kingdom > England > Kent > Bapchild
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Bapchild
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hempstead House 3*
Number of rooms: 34
Official Description (provided by the hotel):
Private Victorian Country House Hotel and Spa set in four acres of beautifully landscaped gardens surrounded by glorious Kentish countryside. Luxurious individually designed en-suite bedrooms with all facilities including high speed internet access. Elegant spacious reception rooms and three bars. Air conditioned conference rooms with capacity for up to 150 delegates containing state of the Art audio visual equipment and full range of business services. Award winning cuisine served in our 60 cover classical restaurant, Lakes, with professional but friendly service. Licensed for civil marriages with complete wedding service, four honeymoon suites and capacity for 150 guests. Smaller rooms for more intimate ceremonies and private or corporate functions. Brand new spa and fitness centre including beautiful 15 metre swimming pool with hydrotherapy pool, jacuzzi, sauna and steam room. Fitness studio offering a full range of classes and fully equipped gym. The therapy suite offers five spacious treatment rooms, a relaxation lounge and a manicure, pedicure and hair-washing area. A wide range of treatments are offered from manicures and pedicures to full body rituals, massages and facials. The facility also features a contemporary Brasserie offering a bar service and light snacks throughout the day and comprehensive lunch and dinner menus for residents, members and non-members. Outside there are sun-filled terraces and courtyards allowing Al Fresco aperitifs and dining or relaxing afternoon teas and coffees and light refreshments. All around the beautiful gardens are seats and benches, perfect for unwinding and relaxation. A secret spa garden, carefully secluded to afford privacy and tranquility is the perfect place to while away some time after having a treatment or using the other facilities. Close to cathedral cities of Canterbury and Rochester and historic castle at Leeds. The ports of Dover and Folkestone and the Eurostar terminal are all about half an hour’s drive away and London can be reached within an hour by rail. ... more   less 
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Also Known As:
Hempstead House Hotel Sittingbourne
Hempstead Hotel Sittingbourne

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