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“The Crooked Billett” 3 of 5 stars
Review of The Shurland Hotel Restaurant

The Shurland Hotel Restaurant
79-81 High Street, Eastchurch ME12 4EH, England
+44 1795 881100
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Ranked #1 of 4 Restaurants in Eastchurch
Certificate of Excellence 2014
Cuisines: French, British
Dining options: Reservations
Restaurant details
Dining options: Reservations
Rochester, United Kingdom
Contributor
19 reviews 19 reviews
17 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“The Crooked Billett”
3 of 5 stars Reviewed August 20, 2012

Recently moved to the Isle of Sheppey and thought we would try some of the restaurants. The refurbished Crooked Billett (part of the Shurland Hotel) were offering a 20% discount on food so we gave it a try. Sadly we were disappointed. The Restaurant was more like a canteen, very basic. We had a view overlooking the courtyard and church, would have been perfect but for the overladen ashtray outside the window, which could not have been emptied for weeks. The waiting staff (apart from one young girl) must have have frontal labotomies. No character, just very dull. The food was mediocre but I have to say my steak was excellent. They need some character to the place, some soft music and some big plants or something to give you privacy. No different to a little Chef sadly.

    • 3 of 5 stars Value
    • 3 of 5 stars Service
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37 reviews from our community

Visitor rating
    21
    11
    1
    4
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
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Date | Rating
  • English first
  • Any
English first
Harlow, United Kingdom
Top Contributor
80 reviews 80 reviews
36 restaurant reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
“Just Done Up”
5 of 5 stars Reviewed July 21, 2012

Had a great diner here last night. The old chef is out and the new one knows how to cook a steak. Desert was really home made too
Good company and a reasonable bill at the end
Next time I am going to stay the night and have a few drinks

    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Very expensive for what u get bad service an long wait food inedible.”
2 of 5 stars Reviewed April 2, 2012

I thought I would try out the breakfast in the shurland hotel an it was very much a disappointment. The service was awfull we had the bar staff hoovering as we ate. We were waiting a very long time considering there was nobody else there. We were not offered menus the staff told us what they did an we ordered an all day breakfast as we never saw a menu we only received half the content that she told us was on there. It was extremely over priced I paid £17 for 2 all day breakfasts and a coke. For what we received it was appalling. I will never return there as I was so disappointed.

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Amazing hotel”
5 of 5 stars Reviewed June 26, 2011

After a meal the hotel had to put a review as food was out of this world, staff bent over backwards for us and for what we got it was very reasonable. The steak is to die for, the best I have had in ages. The kids ate better than they have done for a long while. An amazing place for a meal if you are on the isle of sheppey.

    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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