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“Just brilliant” 5 of 5 stars
Review of Holiday Inn Barnsley

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Holiday Inn Barnsley
4.0 of 5 Hotel   |   Barnsley Road, Dodworth, Barnsley S75 3JT, England   |  
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Ranked #1 of 3 Hotels in Dodworth
leigh
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Just brilliant”
5 of 5 stars Reviewed June 24, 2013 via mobile

I have just spent two nights here with my wife and two year old son. The hotel is very worthy of its 4* rating, with upmarket public areas and a large, well equipped and clean room with the usual excellent HI bed, duvets and pillows. The restaurant food was of a commendable standard, both breakfast and dinner, with friendly and unobtrusive service. Free use of the next door health club and spa was appreciated, ad my son enjoyed the pool. But the very best thing about this hotel is the amazing staff- from reception through bar and restuarant staff to room service they were friendly, helpful and willing to please. Even when our son was sick all over our bed at 10pm the staff arranged a complete new set of bedding within minutes, with a smile too!! Stay here, great value and relaxing stay, highly recommended by a seasoned traveller.

Stayed June 2013, traveled with family
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361 reviews from our community

Traveler rating
    151
    110
    58
    21
    21
See reviews for
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85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
Chesterfield, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 24, 2013

My daughters wedding reception was held at this hotel on saturday 15th june 2013, Everything went as planned they had a wedding planner to help with all the arrangements who was excellent, The hotel lived upto it's reputation food-reception rooms- staff-gardens,we stayed the night at the hotel and the room was huge, very clean & well set out everything you need,The hotel staff were superb nothing was too much trouble for them they helped put everyone at ease, The entire venue overall is as near perfection as you could ask for, A huge thankyou to everyone who was involved. Even the weather behaved!!! sunshine a rare thing these days!!!!

Room Tip: We had room number 202 which was at the rear of the hotel (nice and peaceful )
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
157 reviews 157 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 24, 2013

Good hotel for a business trip, no hassle, helpful staff.
This particular room had the door lock broken so everytime i went out i needed to apply a litlle trick to be able to close it. Even though they promised to fix it meanwhile nothing changed during my 3 days staying there. But as i was not much in the hotel it didnt bother me as if i would have been in a vacation holiday.
Otherwise the breaskfast options are various and very tasty.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Exeter, United Kingdom
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 22, 2013

Everything great but only issue was asked for some choc sachets for room they said yes and they would bring them and so I got changed and they didn't and couldn't ring as phone not working. Otherwise great

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Derby, United Kingdom
Top Contributor
401 reviews 401 reviews
109 hotel reviews
Reviews in 193 cities Reviews in 193 cities
236 helpful votes 236 helpful votes
5 of 5 stars Reviewed June 18, 2013 via mobile

This is an excellent venue. Most definetely the best thing about Barnsley. We used this hotel as a base while touring the area. The rooms and breakfast were lovely, the staff were very cheery as we walked in. The leisure facilities are at Bannatynes across the car park and the pool was also very nice. It was all very clean and warm. We would definately stop here again if in the area.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 17, 2013

We stayed here for 2 nights while attending a wedding. The booking was painless, we did not have to wait a long time unlike another comment, but it was probably due to the fact that there was no one else waiting.

When we reached the room, we found the wash basin/sink was blocked which we reported to the reception. We were promised it will be mended the next day.It was the same next day, so we reported it again, and the receptionist apologized and said it will be mended the following day as the maintenance man has gone home. We did not stay the next day to find out what happened.

On the first day we asked for a wake up call at 7am, there was no call, so we complained at the reception, she checked it in the book and the call was there. She apologised once again that the night staff forgot about it. The next day we again asked for a wake up call at 7.30 am. Once again there was no call. The same thing happened when we complained, the receptionist apologised once again for the mistake of the night staff.

The only credit I must give is that the staff may not be good at doing the job, but they are very good at apologizing.

  • Stayed June 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Barnsley, responded to this review, July 8, 2013
Dear Nandu M,

Thank you for taking the time to share your feedback about your recent stay with us. It is unfortunate service issues prevented you from fully enjoying your time at our hotel. We’d like to obtain some additional details regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Lewis, United Kingdom
Top Contributor
76 reviews 76 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 15, 2013

Usual overnight stay for me - arrived after 10.00pm and left again before 9.00am. Nonetheless, sufficient to know that this is a hotel that I would return to. Just a couple of minutes off the M1 (which is good because there is no motorway noise evident inside the bedroom) and easy to find - well signed from the motorway. Lovely big bedroom with all the facilities you would expect, including free in-room wi-fi which was pretty fast. Very comfortable bed. Good breakfast and very efficient check-out. Nice staff. And great value for money on top of it all.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRHIBarnsley, General Manager at Holiday Inn Barnsley, responded to this review, June 17, 2013
Dear Valued Guest

Thank you for your recent visit to the Holiday Inn Barnsley and completing this Tripadvisor review.

Myself and the team were extremely pleased to read of your satisfaction at your recent stay with us. We pride ourselves on being a hotel of choice, and your positive comments mean a lot to us.

I do hope to have the pleasure inviting you back to our hotel in the near future. If there is anything further we can assist with, please do not hesitate in contacting a member of the hotel team who will be more than happy to help.

With Kind Regards
Jason Hiley
Group General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Barnsley

Address: Barnsley Road, Dodworth, Barnsley S75 3JT, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Barnsley > Dodworth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Dodworth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Barnsley 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Barnsley Hotel Dodworth
Holiday Inn Barnsley Dodworth

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