We also attended the Paperweight conference in June but fortunately had fewer problems than a previous reviewer. The hotel is in a quiet, semi-rural location with a large car park on two sides. Our room was on the ground floor and quite small (our fault for booking late!) but well appointed other than a bedside lamp which didn't work. The real downside of the rooms is that the bathroom fans sound like Vulcan bombers taking off and can be heard from room to room - bad enough in the day but a real nuisance in the night. The conference venue was well organised and the staff very helpful in terms of bringing more chairs, etc and the buffet lunch was excellent and far more comprehensive than we might have expected. The evening meal was good if not exciting and breakfast was very good. I will say, however, that the coffee was appalling at every turn! I'm not a fan of strong coffee but something apparently made with one grain of coffee to several gallons of water is also unacceptable. The staff were excellent other than a largely absent (and rather brusque) barman on the Saturday night but, to be fair, we had seen him throughout the day doing a number of jobs - is this another hotel which is badly understaffed? When will hotel owners learn that the only way to give really good customer service is to have a really full complement of staff? In essence, as a venue for a conference, the hotel was more than adequate but the smaller bedrooms would be restricting if the stay were for more than one night or you had to spend any time in them. Size can be important!
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- Also Known As:
- Himley Country Dudley
- Himley Country Hotel Staffordshire