We booked a one night stay at a cost of £99 for two persons, dinner, bed & breakfast. When the confirmation arrived, we were a bit surprised to see there would be a "discretionary" service charge of 12.5% on food and drink which is a bit steep by anyone's standards. The full dinner was not included, only a £20 per person discount. So maybe not quite the bargain originally envisaged! However, we had a good sized room overlooking the rear of the hotel with not quite the stunning views at the front, but very pleasant nevertheless. The bedding was excellent quality and the bathroom spotlessly clean. We enjoyed a meal of duck for my husband and steak for me, which were both good. The chips were first class! However, we were a bit disconcerted when the waitress brought the bottle of wine we had ordered (from an excellent list, I might add) but this was already uncorked!! How do we know that the wine in the bottle is that described on the label if we don't see the sealed bottle presented? Luckily this was not the case, but just something that should be noted. We did notice several complaints in the dining room from other guests - wine not sufficiently chilled and a cod dish not cooked properly which does send out warning bells. However, the staff were friendly and helpful (probably bearing in mind the 12.5% service charge) but in need of some additional training. Overall we had a thoroughly enjoyable stay.
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- Also Known As:
- The Devonshire Fell Hotel And Bistro Burnsall, Yorkshire
- Devonshire Fell Hotel