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“Speechless view and service.” 4 of 5 stars
Review of Hotel Guanamar

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Hotel Guanamar
3.0 of 5 Hotel   |   Playa Carrillo, Playa Carrillo 1260, Costa Rica   |  
Hotel amenities
Ranked #4 of 7 Hotels in Playa Carrillo
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
“Speechless view and service.”
4 of 5 stars Reviewed July 3, 2014

I went by myself for one week. I felt safe, surrounded by nice hardworking people, always ready to help. This place is more than I ever imagined. The second I got here, everything just left my mind. The view is breath-taking and the accommodations are more than I could ever hoped for. The food was splendid!

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuanamarCR, Departamento de Reservaciones at Hotel Guanamar, responded to this review, July 24, 2014
Hello Dear Guest

Thanks for yours comments

is was a pleasure have you as a guest
We hope have you back soon

Best Regards
Reservations department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
    36
    56
    30
    10
    15
See reviews for
35
61
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Cooper City
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 1, 2014

Booked through living social package, stayed there at the end of our trip and we were surprised how rundown the hotel was. All the rest of our trip was first class all the way, from transfers, tours and hotel.Bath towels were full of sand, faulty locks on the back door. Room fixtures cheap and old.Beds only had a sheet, no blankets. when we asked for a blanket they had none only another sheet. Pool area was gorgeous and the views were spectacular. We saw monkeys, iguanas and many birds from our back patio. Staff were helpful and friendly, restaurant food was fair..Rooms were pretty far from public areas with steep stairs and walkways. Beach was spectacular...an american owned convenience store was an unexpected surprise with great snacks. Hotel has good bones but really needs updating.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuanamarCR, Departamento de Reservaciones at Hotel Guanamar, responded to this review, July 24, 2014
Hello Nancy

Thanks for your comments we appreciate

The hotel is currently under maintenance so we offer you a special discount in your next visit

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, FL
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 23, 2014

We stayed here for three nights at the tail end of our trip. The hotel has a great view and is located within walking distance to the beach, but the rooms and hotel facilities need work.

Our room was large but very sparsely furnished with only a small dresser and night stand in between both beds. There was a light hanging from the celing where it had looked like a table had once been, but there was no sitting area in the room. We also had no coffee maker or fridge which were provided at our other stops. The room had an ice bucket but we were told there was no I've maker on site and would have to go to the convenient store down the road to purchase some. Our shower head sprayed water everywhere besides in the shower.

The staff was friendly and willing to accommodate us for the most part. They brought us an extra pillow after we asked twice. We also requested a blanket as the bed only had a sheet but we were told they didn't have any. The mattress also didn't have a mattress pad/protector.

The food was pretty good at the restraunt but it was overpriced. We booked the dolphin watching, snorkeling and fishing trip out of the hotel which was fun. We didn't have much luck fishing or snorkeling because of a bad rainstorm the night before but the captian and mate were pleasant and made sure we had a good time. We did catch a spanish mackerel but the crew kept the fillets.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuanamarCR, Departamento de Reservaciones at Hotel Guanamar, responded to this review, July 7, 2014
Thanks for your comments

We really sorry for all that happened , We are working on the remodeling
We apologies and we offer you a special offer for your next time in Costa Rica. the first night are free for you .

Kings Regards
Reservations Department.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014 via mobile

Excellent location, lots of dining choices and activities within walking distance. Room well-appointed - details like plenty of chairs, magnifying mirror in bathroom. Main loungefloor to ceiling was beautiful and inviting, great place to watch the sunset. Lots of local activities including water sports and cycling. Hotel staff members were wonderful, every request granted. Will be returning for sure.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuanamarCR, Departamento de Reservaciones at Hotel Guanamar, responded to this review, June 2, 2014
Hello Again

It was a pleasure to meet your expectations
For Guanamar hotel you are welcome again.

Best Regards
Guanamar Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

Very nice hotel with beautiful views.
Staff is very friendly, rooms need a little extra work.
They got beautiful beaches with short driving distance.
You can see a beautiful sunset or look at the monkeys from the restaurant deck.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuanamarCR, Departamento de Reservaciones at Hotel Guanamar, responded to this review, June 2, 2014
Hello Rebecca

Warms to Costa Rica.

Its was a pleasure to have you in Guanamar Hotel
We are working on remodeling room for better service
thank you for your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 13, 2014

Except for the location, this is the worst place I have ever stayed. It was old, dirty, the staff was forgettable and we were robbed by someone who had a key within 2 hours of arrival. The manager never even said he was sorry for the situation. I wouldn't send my worst enemy there! We have been to Costa Rica before and found it to be a beautiful, friendly country. Guanamar ruined Costa Rica for us. Please don't waste your money in this no star property. It should be shut down or bought and refurbished by someone who cares about their customers!

  • Stayed May 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuanamarCR, Departamento de Reservacion at Hotel Guanamar, responded to this review, May 19, 2014
Good afternoon

We are very sorry not meet your expectations.
The hotel is remodeled, soon they will be great changes
The hotel will give you the best custom service which it could.
With respect to theft which mentions part of management and hotel staff we are very sorry what has happened ,we provide all necessary assistance but you dont would not accept it and to call the police however you decided to leave the hotel.also is good to clarify that if you leaves the room should be lock.
apologize for any inconvenience
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Utica, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 24, 2014

First I must say that the staff is very friendly and helpful. The view from our room was beautiful, but the room itself was pretty worn down. Room needs a mini fridge and a coffee maker and the safe wasn't functional. There are MANY steps from the restaurant and pool to the rooms. Food at the restaurant is decent, but they need a separate lunch menu...got tired of ordering off the same menu for both lunch and dinner. The beach is a farther walk than I thought it would be, although well worth the walk. Just okay is about the highest rating I can give it.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuanamarCR, Departamento de Reservaciones at Hotel Guanamar, responded to this review, May 19, 2014
thanks for the comment.
It was nice to having themi n the hotel
.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Guanamar

Address: Playa Carrillo, Playa Carrillo 1260, Costa Rica
Location: Costa Rica > Province of Guanacaste > Playa Carrillo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Playa Carrillo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Guanamar 3*
Number of rooms: 41
Official Description (provided by the hotel):
Guanamar is a three star family hotel in Playa Carrillo Costa Rica in Guanacaste province which has been operating for the last 25 years in the North Pacific coast of Costa Rica, near the warm waters of Pacific ocean.It just 2 miles from Playa Samara. The hotel is surrounded by the rich and exuberant flora and fauna typical from the area. Guanamar is perfectly situated on the hill top at the southern end of the bay, inviting guests to enjoy the spectacular panoramic views and sunsets. Guanamar is located close to samara beach hotels (4miles) and just 1 mile from local airport (samara airport). ... more   less 
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Also Known As:
Guanamar Hotel Playa Carrillo
Hotel Guanamar Guanacaste, Costa Rica

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