Vistiors should be reminded that this hotel is built on a hill side. If you are not in the best of shape, you should be warned that some of the best Ocean View rooms will require a considerable amount of stair climbing at times, just to get to the bar and food.
Stayed there 7 nights, while customer service was indeed excellent. Food was good on some days and not so good on others.

Estuve por allá en Julio del 2012 con mi familia, y la pasamos genial. Estuve en una Habitación Ocean View maravillosa. La playa esta a 5 minutos caminando desde el hotel. El trato del personal maravilloso, la comida genial. Los Felicito! Este año los visitaremos de nuevo!!!!

I was there on last July 2012 with my family. We had a great time there. We were in an awesome "Ocean Vie"w room, The beach is to near from the hotel around 5 minutes walking. Food and the people wonderful! Congratulations!! We will visit this hotel this year again!!!

Best Regards

Ruben Fallas!

This hotel is amazing. The views from any angle are to die for!! Staff is very accomodating and pleasant. We stayed there for 2 nights and enjoyed many adventures. Walking on the beach and taking in the tropical atmosphere was unreal. Went on a half day fishing trip from the hotel ($350) and caught black tuna and needle fish. Delightful guide that knew some English and worked very hard for us. We wanted to do the Marlin fishing, but other charters were very expensive to rent.

We did take in the Turtle tour and was able to see a rare black turtle come into shore and lay her eggs (85 of them), and the release of new borns back into the ocean from the sanctuary/reserve. This is conducted at night so its very hard to see. Unfortunately the people that were with us kept putting on their ipod lights that was disturbing the turtle.

The restaurant was very good and plentiful. I am elergic to some items so they accomodated me and made me special plates for me to enjoy.

The sunsets were without words. Sitting back on the deck, drinking Miami Vices (pinocolada mixed with strawberry dacqari), with peace and quiet.... what more could you ask for?

We took a taxi to the beach town ($10) for our shopping adventures. Fantastic people that you can barter with and came away with some really nice gifts at very reasonable prices. The tempature for this day was 34 degrees celcuis (94 farenheight) . Extremely hot but SO loved it and absorbed it all!

The pool is fabulous with an incredible view. The Restaurante is great! you can eat there and you will pay a low price for delicious typical and tropical dishes.
Customer service is excellent.
I can not wait to stay there one more time!