I had asked for the nicest hotel in Carrillo and the taxi driver brought me here. The hotel has the appearance of luxury at first, but upon a closer look, it is really a dump. The rooms have an absolutely incredible view, but they are not very clean and in disrepair. The AC was very loud and kept turning off and on all night waking me up. The staff were totally UNhelpful. The kicker was that after spending the night I woke up with bug bites all over my feet arms. Mind you, I slept with long pants and a jacket, with the covers on. I believe there was some kind of biting insects in the bed/mattress. When I informed the front desk that this had happened, the receptionist gave me a dirty look like I was crazy and told me that "we have never had this problem here". If you want to go to this place, go to the bar for a drink during sunset. Don't stay overnight.

Stayed for a week ocean view room 120. Great timing I hear its during the indian summer and noone was at the hotel, pool or beach and it was sunny. Staff was helpful and nice. Everything at the hotel is rundown, old and not cleanist (shower) but for the price the room was spacious and had a great view. Paid $67 for oceanview through Hotels.com. There were people that would just come for the sunset and then leave. Air conditioner was very loud. Had some small ants on the bathroom counter (they gave us ant spray) and the shower water did back up. Trek up to the pool/restaurant using the stairs is not for elderly. Food was very good. I would go back to this hotel.

Note:
- Sunset is at 6:15 pm and sunrise is at 5ish am. So the monkeys, birds will wake you up at 5-5:30 am. Breakfast is not unit 7:30 am.
- If you need to charge a laptop the only three-pronged electrical sockets are on the back side of the resteraunt and the office in the lobby. No Wi-Fi at the pool I found the best reception at the back side of the resteraunt were the electrical socket to charge my laptop.
- Bring bug spray, the mosquitos were merciless.
- If you are going on a tour and getting picked up before 7 am, tell the lobby and they will have security open the gates.
- There is a room safe but you have to pay each day for it.
- There is crocodille (12ft) by the first bridge that stays on the river side so if you are walking to Carrillo beach, just stay on the road. Actually I wouldn't go in the woods or brush. I wash told there are scorpions, corral snake, vipers, etc...
-There is a coffee maker in the room but you have to ask for the coffee packet at the lobby
- The road that hotel is on if you keep going up the road, there is a small store with with drinks, snacks, shampoo, etc...

We stayed at hotel guanamar for 8 days with 3 adults and 1 child. We stayed in 2 rooms, 125/126. The view was beautiful. Internet access was only available from the restaurant & bar area, not the pool area or rooms. Overall it was a very nice experience. We saw a lot of wildlife in the area, iguanas, garrobos, crabs, and howler monkeys. The reception staff was extremely helpful with tour planning, we went snorkeling, kayaking, dolphin watching, went to see the turtles, and went for a zip line/canopy tour. They were all pleasant, I would highly recommend the snorkeling & zip line/canopy tour. All were family friendly. The stair trek from the hotel rooms to the pool/restaurant is not for the faint of hearts, but if you are fit, it's fine. I would recommend a car if you want to go beyond the hotel. The hike to the beach is very hilly, but the beach is quite nice. There is a store very close to stock up on snacks and drinks. No fridge in the room or easy access to ice. Bring a cooler. The rooms were clean and very spacious. The a/c worked great. We would stay there again.

My sister, a friend and I visited the hotel during easter and we were expecting something different for what we paid. When we first saw the room, we noticed sheets had a stain, we called the front desk and they said someone will come to chance them. I had to call next morning because nobody came when I called the first time. In several times we noticed restaurant napkins and glasses were dirty. During lunch I found a hair was on the fish I was eating.

If you have a room + 3 meal package, don't stay for more than 2 nights. Breakfast, lunch and dinner are not buffet and there are just a few options in the already set menu; therefore, you will get bored pretty soon.

Rooms really need renovation!!!!! It seems that they were built in the late 80's or early 90's (tv is small and very far from bed; tile, bathroom fixtures, curtains, shower doors, lamps and specially the air conditioning prove it). A little investment in rooms wouldn't be bad.

On the other hand, the view from our room deck was breath taking and hotel personnel were so nice to us. Common areas (pool, restaurant, bar) are ok.