My husband and I made the mistake of paying for our room in advance through a website called globebookings.com. They never paid the hotel and of course when we arrived at Pelangi there was no longer a reservation or room for us.
As you can imagine we were quite distraught - but the hotel staff were helpful. They gave us a lovely sea-facing room - not at the price that I thought I'd found online - but not far off either. In addition we didn't have to pay for breakfast during our stay.
Over the next 10 days all our stress melted away. The staff were friendly, the facilities great and the food wonderful. The Spa is heavenly and the hotel has 2 glorious pools. My only quibble would be that you get charged for everything - even a game of darts - but that's no different to resorts all over the world. What's important is that we left the hotel well rested and well fed.
I would like to thank Pelangi for turning our nightmare experience into a dream holiday - and the chef for a killer Nasi Lemak and his sizzling tiger prawns!
- Official Description (provided by the hotel):
- Designed in the style of a traditional Malay village, Meritus Pelangi's 355 guestrooms and suites are housed in wooden chalets that are spread across 35 acres of lush landscaped gardens along a stretch of white sandy shores. Be ushered into a world of ethnic charm and tropical tranquility at this award-winning resort! ... more less
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- Also Known As:
- Meritus Pelangi Beach Resort And Spa, Langkawi
- Meritus Pelangi Beach Resort & Spa, Langkawi Hotel Pantai Cenang
- Meritus Pelangi Beach Langkawi
- Meritus Pelangi Beach Resort Langkawi
- Pelangi Beach Resort Langkawi
- Meritus Pelangi Beach Resort & Spa, Langkawi Pantai Cenang