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“A great place to be for a weekend getaway!” 4 of 5 stars
Review of Nirwana Gardens - Mayang Sari Beach Resort

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Nirwana Gardens - Mayang Sari Beach Resort
4.0 of 5 Resort   |   Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia   |  
Hotel amenities
Ranked #1 of 3 Hotels in Lagoi
Singapore, Singapore
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“A great place to be for a weekend getaway!”
4 of 5 stars Reviewed July 16, 2014

We reached there in the noon and since the check-in starts only at 3 pm. We had to wait a while. Being lunch time the wait really didn't matter. The service and hospitality is commendable. Our chalet was one from the Dolphins. The room seemed to have undergone some renovation work. The room was huge and had a wonderful view to the beach. The sound of waves makes it even more soothing and relaxing.. The USP of the place is the close proximity to the beach. The buggy trips around the resort was lovely. The buggy looked cute and service was prompt for the pickups n drops around Nirwana gardens. Insect repellents or skin creams is a must here.
We being vegetarians were happy to find enough variety of Indian vegetarian food at the Spice Restaurant. And the food was good. Breakfast buffet had limited variety for vegetarians.
The final say would be it's the best place to literally relax & unwind..

Room Tip: Garden view or Ocean facing rooms really doesn't make a difference. The beach is just few steps...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review, August 5, 2014
Hi LuckyRangs,

Warm Greetings from Nirwana Gardens! Thank you for taking the time to write a review on your recent stay with us.

We are glad to know that you had enjoyed your weekend getaway with us, hope you had optimal time to relax and unwind throughout the weekend. Our Dolphin rooms are a favourite choice for our guests, as you are literally just steps away from the beach. Hope you'd managed to catch the beautiful sunset in the evenings from your private chalet verandah.

There are some vegetarian options in our menus, you may also wish to patronize our other dining outlets within Nirwana Gardens. We will also share your feedback on Spice Restaurant with our Executive Chef and Management to review and improve on.

Please feel free to share your holiday experience and photos with us on Facebook /nirwanabintan. We hope to welcome you back to our little slice of paradise for another relaxing getaway soon.


Warm Regards,
Management Team
Nirwana Gardens
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291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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  • French first
  • German first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2014

Perfect place to get away from the noise and the city lights. Stayed for a night with 2 of my friends, the room was right across the beach so the view in the morning was amazing, there was no pool but we had the beach to ourselves. The buffet breakfast was nice, there were a lot of selections. Only issue was the beach bar didn't open the whole time we were staying there. It's really quiet at night which makes it perfect for families with children or couples to be "lovey dovey" or just a bunch of good friends to have fun with!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review, August 5, 2014
Hi Samantha G,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We strive to provide a recluse for the urban-weary at Mayang Sari Beach Resort and we are glad that you had enjoyed your peaceful getaway, away from the noise and city lights. Our Mayang Sari guests are welcome to patronize the infinity pool at Nirwana Resort Hotel, via complimentary resort shuttle.

Our Mayang Sari Beach Hut is open daily from 12pm; we will highlight your concerns on its opening hours to our Management for review and rectification.

Please feel free to share your holiday photos and experience with us on Facebook /nirwanabintan. We hope to welcome you back to our little slice of paradise soon!


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2014

This is a great place to spend your weekend if you want to find some peace and quietness. Do check out their pre booking offer, like set lunch, dinner and spa package. We had our dinner at Kelong which we paid for S$65 for 2 pax that include 5 dishes : Fish, Prawns, Seafood Fried rice, Soup of the day, Stir fry vegetables and fresh cut fruits and we ordered 2 soft drinks too. The portion was quite huge and I didn't expect the dinner can be so good! I will definitely come back again :)

Room Tip: Defiantly the beach front view Chalet.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review, August 5, 2014
Hi FannL,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We are glad to know that you had enjoyed your weekend getaway with us, hope you are now refreshed and rejuvenated from it. We will share your kind comments with our Executive Chef on your experience at The Kelong Seafood Restaurant, our signature dining outlet at Nirwana Gardens. Please feel free to share your holiday photos and experience with us on Facebook /nirwanabintan.

We're already looking forward to welcoming you back to our little slice of paradise soon!


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014 via mobile

Language n words are inadequate to review this experience. Speechless, this place cast a spell on me, loved it and this experience will remain with me forever! Thank you, really!
We were in starfish 2 chalet which opened right onto the beach, magnificent mornings, warm soaking in the noon, brilliant hues in the evening and depth filled nights with sounds of the ocean... What more could one ask for!

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review, August 5, 2014
Hi Neharitesh,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We are very much delighted to know you had a heavenly experience with us. Mayang Sari Beach Resort is indeed a recluse for the urban-weary and we are glad you had enjoyed the ambience.

Please feel free to share your holiday photos and experience with us on Facebook /nirwanabintan. We look forward to welcome you back to our little slice of paradise soon.


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed June 25, 2014

We came with our 5 year old son. Everything was good except food, unfortunately was only so so and quite expensive. Ate at the Spice restaurant on the first day. Wasn't that great. We needed something fresh where when we take a first bite, it would be a great feeling, but nah. It was just blah. The breakfast was better though. Then we decided to try the recommended Kelong Seafood instead and loved it that we had our dinners only there two nights in a row as we are only here for 3d/2n. As I'm writing this, this is our last day and about to check out at 12pm.

Service staff were all nice and friendly.

Our room is great. We had everything that we might need in it. There's the iron and ironing board(if one needs to iron any clothes), hair dryer, the basic coffee n tea, tv with a good selection of channels but since we wanted to enjoy the beach, we didn't really watch except when it's night time coming back from our dinner. The bed is COMFY! The aircon is working well. Water heater ok! :) we liked our room a lot.

There are shuttle busses that come and go every 30 mins to the other resorts.

We went to check out the elephants, had horse riding too. There were other activities as well such as archery, paintball, kids can ride the mini cars and scooters for around 15 mins at 5sgd per ride.

View.....FANTASTIC. Our chalet is facing the sea and slept beautifully to the sounds of the waves hitting the shore. I will miss waking up opening the curtains and seeing only the view of the beautiful beach instead of facing concrete jungles back in Sg. :(

My son thoroughly enjoyed this trip. He loves the sea as much as we do. The sea was good to swim in, no signs of black tar or jelly fish as reviewed by some quite some time back. So thank heavens for that!

All in all, we enjoyed our trip a lot! Except for the food in Mayang Sari. More can be done to better it. The prices of the food too.

We'll be back soon!

Room Tip: All the chalets at mayang sari face the sea. You can request for chalet near to the lobby or if you...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review, July 17, 2014
Hi CSandra75,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We were very pleased to read that you and your family had an enjoyable vacation at Nirwana Gardens. It is great that you managed to experience the various activities we have to offer, and that you had also enjoyed your beach time. Our Mayang Sari beach is one of our highlights and it is definitely a world away from the concrete jungles of Singapore.

We have taken note of your comments on the food at Spice Restaurant and will forward these to our Executive Chef and Department Head to review the menu and prices. Thank you for your valuable feedback.

Please feel free to share your holiday experience and photos with us on our Facebook page /nirwanabintan. We are already looking forward to welcoming you back to our little slice of paradise soon!


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 25, 2014

Just had a holiday there last weekend. Second time in Bintain for holiday. Checked in on Friday.

Arrived at the hotel at 1230pm but unable to check in due to ridiculous rules that we can only check in at 3pm. It doesn't make sense that we must checkout at 12pm and can only check in at 3pm.

Stay in Octopus 1 and 2. Rooms are average even after refurbishment from the hotel. First and second day aircon keep breaking down in Octopus 1. They tried to fix the very old aircon. It was only slightly better after the 2nd day. But it was after a lot of calls to the front desk.

Food was bad and not fresh in the beach resort, spice restaurant. We even went to the main hotel restaurant but it was only slightly better. Final day tried Pasar Ole Ole , it was equally bad food and service
.
Sea-sport staffs was very friendly and helpful but was very expensive.

Overall Service in the resort was so so. The only consolation was the beach was nice. May not after the experience. They should really do something abt the food.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review, July 7, 2014
Hi 938Reeve,

Warm Greetings from Nirwana Gardens, and thank you for taking the time to write a review on your recent stay with us.

Firstly, please accept our sincere apologies for the unpleasant experiences you had encountered during check-in, with our food quality and the issues with the air-conditioning system. Your feedback shall be duly forwarded to our General Manager and relevant Department Heads to review and improve on where necessary. We will also share your feedback on the food at Pasar Oleh-Oleh with the Management of the area.

Our standard check-in time is at 3pm Bintan time and check-out at 12pm Bintan time; requests for early check-in/late check-out will have to be made in advance and are subject to availability. In the meantime our guests are welcome to patronize our various dining outlets and recreational activities whilst leaving their luggage at the Concierge, should there be a waiting period prior to check-in.

We are committed to ensuring our guests of an enjoyable experience at Nirwana Gardens, and we do apologize for the lapses you had experienced. We hope that we will not be put in your permanent disfavour and would love to have the chance to serve you again.

Thank you once again for your valuable feedback, as it will aid us in our ongoing efforts to improve our service standards. Please feel free to email us directly at marketing [at] nirwanagardens [dot] com [dot] sg should you be returning to our resort in the near future.


Warm Regards,
Management Team
Nirwana Gardens
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Travelers are raving about these Lagoi hotels

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 22, 2014

A perfect location for couples. For families, I would recommend Nirwana Resort Hotel instead as it is much nearer to the activity centre, pool and kids club. There is free shuttle service (every 30 mins) but it can be rather time wasting sitting around waiting for the bus. Main attractions for Mayang Sari will be the great sea view, clean beaches and close proximity to the beach and spa services.

My usual vacations were at ClubMed and did not really know what to expect but was pleasantly surprised that the service provided by the staff were rather good! They are friendly,hospitable and ever helpful.

Everything was from booking, check in, check out and ferry rides was a breeze. Having booked online for 3D 2N, I received a confirmation in 2 days from the reservation staff. Biah was totally cool and promptly arranged for a birthday cake to be delivered to the room when knew that we are celebrating my child's birthday there (need to inform in advance and provide scanned copy of passport.) Thanks Biah!
I travelled from Singapore to Bintan via ferry (need to make own booking and need to be at Tanah Ferry terminal at least 40mins before departure time)
Upon reaching Bintan Ferry terminal, look out for staff holding Nirwana Gardens sign. They will assist you to the bus that brings you to the resort (about 20mins ride).
Check in was fast and a buggy will bring you and your luggage to your room.
Checkout was fast too and remember to collect your ferry boarding pass from the reception.

Room
I chose sea view room Dolphin1 which was close to the beach. Room is spacious and clean. toilet is new too. Bed was super comfortable. Having walked about, it seems that any one of the seaview rooms will have a great sea view. Garden view rooms seems good too if sea view is not available. There's a TV, safe, mini fidge, kettle. Aircondtioning works well.

Weather and enviromment
It was hot hot hot! Bring lots of sublock, sunglasses, hats and water. The beaches are clean and I did not notice any tar or jelly fish.
The sunset view was fantastic. It was calm, serene and idyllic in the evenings - perfect romantic setting. Bring insect repellant sprays and cream for bites if you are sensitive.

Food
Recommeneded to go for dinner at The Kelong for asian cuisine and seafood. Portions are generous and delicious. Be there at 5pm-5.30pm to catch the breathtakimg sunset. Complimemntay breakfast at the Spice resturant was pretty good too. The rest of the other restaurants are pretty standard.

Price
Prices are in SGD. Everything is overpriced, especially food and drinks and subject to further taxes. Food and drinks especially. Recommended to bring your own water as they only sell bottled distilled water. Can of coke costs SGD$4 at restaurants and SGD$2.50 at minimarts. A plate of plain rice costs SGD$2.

Kids Club
The Kids club is so so only but the kids seemed to enjoy it. They had papercraft and balloons mainly.
Timing is from 10am to 12pm. You need to bring the kids for lunch yourself and then bring them back again at 2pm and pick them up by 5pm.

Activities
All activities are nearer to Nirwana Resort Hotel / at the Resort Centre.
No pool at Mayang Sari -the one at Nirwana Resort Hotel was big and good but the toilets are rather far away.You can get towels here too. Do check out the free Mini Zoo just behind Nirwana Resort Hotel. The kids love it! There are reptiles, snakes, birds, fishes and rabbits. Other activities to try out will be Elephant show/ride, horse ride, air rifle, archey, ATV, bowling.

Overall
A very pleasant first time experience. Good job Nirwana Gardens. Will come again!

Room Tip: it seems that any one of the seaview rooms will have a great sea view. Dolphin and Octopus rooms are...
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Mayang Sari Beach Resort, responded to this review, July 7, 2014
Hi BernardTTT,

Warm Greetings from Nirwana Gardens! Thank you very much for taking the time to write a review on your recent stay with us.

We were very pleased to read your kind comments and will definitely share them with our Management Team and colleagues, especially to Biah for the special birthday arrangement. We were glad to know that you had enjoyed your first stay with us and we hope that there will be more to come.

Thank you once again for sharing your child's special occasion with us and a happy belated birthday from all of us at Nirwana Gardens. Please feel free to share your holiday experience and photos with us on our Facebook page /nirwanabintan or reach out directly to us should you be planning another getaway at Nirwana Gardens.

We look forward to welcoming you back to our little slice of paradise soon!


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nirwana Gardens - Mayang Sari Beach Resort

Address: Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa
Hotel Style:
Ranked #1 of 3 Hotels in Lagoi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nirwana Gardens - Mayang Sari Beach Resort 4*
Number of rooms: 50
Official Description (provided by the hotel):
Leave the world behind as you cruise to Mayang Sari Beach Resort Bintan - a rustic resort tucked away in a pretty little cove on Bintan Island. Set in unspoiled nature on the northern coast of Bintan Island, Mayang Sari Beach Resort offers the perfect haven for a brief respite or a long weekend. Wake up to fresh sea breeze and the lush beauty of a tropical beach. Each air-conditioned chalet is equipped with modern amenities and also has an attached bathroom and a private veranda that commands either a garden or sea view. *Mayang Sari Beach Resort guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 
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Also Known As:
Nirwan Gardens - Mayang Sari Beach Hotel Lagoi
Mayang Sari Beach Bintan
Mayang Sari Beach Hotel Bintan
Nirwana Gardens - Mayang Sari Beach Resort Bintan Island/Lagoi

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