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“Nightmare, disgusting, horrible” 1 of 5 stars
Review of Nirwana Gardens - Nirwana Beach Club

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Nirwana Gardens - Nirwana Beach Club
3.0 of 5 Cabin/Campground   |   Jalan Panglima Pantar, Lagoi, Riau Islands Province 29155, Indonesia   |  
Hotel amenities
Navi Mumbai, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Nightmare, disgusting, horrible”
1 of 5 stars Reviewed August 27, 2013

The pictures shown of this beach cabanas are totally misleading. From inside the rooms are terrible, dirty and poorly illuminated and without mirror. The amenities like fridge looks as if its an antique pieces of 19Th century, totally worn out and dirty. The rooms don't have tags like "DO NOT DISTURB". The house keeping staff arrived at our door at 7:00 AM. Imagine you suddenly feel that you are not on a holiday. We requested them to come around 12:00PM. Instead they came at 03:00PM, when we were taking our afternoon nap. So we requested them to come in the evening at 5:00 PM. Then they didn't arrive at all and again they came next day early in the morning. It was simply disgusting....
People who are scared of lizards I strongly recommend to refrain from going to this place. I had the worst vacation of my lifetime. I saw 3 monitor lizards (5-6 feet long) outside my room. It makes you feel as if you are transported to the dinosaur era, where you would feel that your life is threatened. I just wanted to go out of that place asap.....These lizards also swim along with the other people in the public swimming people... Just Imagine!!!!!!
There many other beautiful places in the world to visit except this one....

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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151 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 22, 2013 via mobile

I stayed nirwana beach club hut...My kit wad enjoyed lot. Have Very clean beach...we can use nirwana hotel swimming pool and other properties. ..we like very much in swimming pool location... we can rental a battery operated car for inside nirwana hotel trips...Shuttle bus service also available inbetween hotels. Elephant rides also available. Indian food very very expensive. ..better to bring own stuff...

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 10, 2013

What a great place to explore! Natural surroundings carefully maintained. As a family we took this opportunity to try out activities such as archery and air rifle shooting - good instruction from the activities team based here. We had so much fun! Friendly staff - especially good housekeeping from Ray:)

A few nuisances like

- the breakfast feeding frenzy around 8.30am ( go early or after 9.30!).

- intermittent wifi and slow download but then again this is a good excuse to put down the pesky electronics and get down to the sandy beach instead! Or drink a cocktail at the pool bar. Or hire a bike/ golf buggy/ ride a horse or elephant...yes - this is a Resort with much on offer and my final word goes to thank the super friendly kids club team for occupying my youngest child so I could enjoy some of these fun activities. Will be back soon:)

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 5, 2013

I have seen many place and stayed many hotel but surely i can say that Nirwana Beach club such bloody place i never stayed and it is bloody expensive .. and the stay not worth... wifi is there but web page will not load :(.. even they never arrange glass in side the room for drinking water... i never recommend anybody to stay there....

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Travelers are raving about these Lagoi hotels

Chennai (Madras), India
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 1, 2013

Hotel
Stayed in standard rooms. Room is basic. No room service, no phones, no hair dryers, old & worn out rugs, no comfort, you will get a big list of no's. But, that said, it has aircon, a old remote less tv, a nice sofa (i ended up sleeping in sofa both the days somehow the bed wasnt comfy for me), simple bath. Aircon in one of the room was noisy after 30 minutes of being ON. The intent is clear, do not be seated in your rooms, there are activities just out on the beach. The Nirwana Resort Center is just up the path behind the rooms, dont bother going down to the lobby & waiting for shuttle, resort center is closer walking behind the path. You can travel to other hotels in the resort for food. Staff were nice.
Location
Excellent for people looking for a village like stay. The place is surrounded by bushes, trees, a rivulet, a lake, mini zoo, some monitor lizards & maybe monkeys & snakes. Pleasant for some but may not suit all. I liked the location as it was. The resort bus takes you from the ferry terminal, so don't worry about transport. Visit the mini zoo. You need to walk about 15 minutes for breakfast to the Nirwana Hotel, didnt like that waking part much but food was good. They could consider having a couple of shuttle services from this resort at that time period.
Activities
Travel around June. Year end & Jan (North East Monsoon period), etc are time when there were a lot of sea weeds & you will hate life getting into water during that period. In June, the beaches were perfect, clean, few corals & rocks and you can be lucky to see a few fishes & crabs swimming with you. The beach is very mildly sloped & hence you can get quite a good distance before the sea reaches a deeper area. Pick the life jackets from Sea actvities center if you have people afraid of getting into water. Try the jet ski, snorkeling, kayaking or just relax on the sea side benches. Snorkeling tour wasn't really good. The depth was too low & water very turbid. On overall, for first timers, it is ok, since you have guys around you who will make sure you are safe & go in the right direction.Try the in-room spa service. The Sea sports were all expensive.
Overall
Pricey but gives you the long awaited beach vacation you deserve.

Room Tip: Don't think the private lounge in some rooms worth it. Coconuts could fall on your head. Try to...
See more room tips
  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 21, 2013

Had really enjoyable time NBC on family trip.

Staff are real credit to Nirwana - they help make it great stay.

Concur with others that the cabins could be best described as 'rustic' - only improvement would be to have jug for making coffees/teas in room.

What I did like is that despite staying at cheaper option in NBC - all other facilities at Nirwana are available. So you can jump between beaches/the Resort pool etc. That includes food options as well.

Yes it is holiday spot ideally placed for Singaporeans so priced accordingly - but I was aware of that prior.

Spent one day with 4 hour tour around Bintan - with Indo Rent http://www.indorent.co.id/network.aspx Can confirm they offer good/safe tour. Also gives you opportunity to buy supplies on island if you wish.

All in all great time and will definitely be back.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KL
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 28, 2013

Simple accommodation yet expensive. Clean room suitable for two, great location near the beach and restaurant. Only negative point is the unpleasant smell coming from the bathroom. So if you have to pick, choose bed near he main door away from the bathroom.

Room Tip: Rooms at the back might escape noise from the night parties at the beach.
See more room tips
  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nirwana Gardens - Nirwana Beach Club

Address: Jalan Panglima Pantar, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #2 of 6 Specialty Lodging in Lagoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nirwana Gardens - Nirwana Beach Club 3*
Number of rooms: 50
Official Description (provided by the hotel):
Situated on the water's edge of Indonesia's Bintan island, Nirwana Beach Club welcomes you to the ultimate rustic beachfront hideaway. Indulge in a variety of water sports, nature and the timeless traditions of a village-style living. Feel your spirits lifted amidst the spacious thatched-roof chalets, sunny beaches and a blue ocean, savouring relaxation and a boundless choice of tropical activities. Nirwana Beach Club has 50 air-conditioned Cabana rooms which are nestled on a tropical beachfront of fine white sand, washed by clear turquoise waters. Wake up to fresh sea breeze and the lush beauty of a tropical beach. Each air-conditioned chalet is equipped with an attached bathroom with shower and a mini fridge. ... more   less 
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Also Known As:
Nirwana Gardens - Nirwana Beach Club Hotel Lagoi
Nirwana Beach Hotel
Nirwana Beach Club
Nirwana Beach Lagoi
Nirwana Gardens - Nirwana Beach Club Bintan Island/Lagoi

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