We stayed in a cabana (44) that was further inside and was a 5 minute walk from the lobby. Initially, it might seem inconvenient, but it really isn't all bad. In fact, our cabana which was practically the last row furthest from the main road, was next to a small route that led to the resort centre with activities like bowling and table-tennis, as well as a foodcourt-style dining place called Makan-Makan. The food in Nirwana Gardens is very good. Free breakfast at the Coffee-Shop at the resort hotel was a good buffet! I would recommend the Spices Restaurant at Mayang Sari for its vegetarian Indian food. Wide selection of both vegetarian and non-vegetarian food, great flavours and extremely lovely service. We were just chilling out on the beach chairs at Mayang Sari, and decided to get a drink from the Spices Restaurant because the beach hut was closed. The service crew was nice enough to offer to send the drink over to the beach. Really really commendable service there!

Wherever you walk, you will meet staff who will be smiling and greeting. I admit it came as a shock for us Singaporeans who are misers with smiles. Being there made us friendlier, happier, and most importantly, more thankful for the genuine service. Thumbs up for the service crew! There was an instance when we exited our cabana and saw a cleaning staff driving his buggy past our place. We did not even dare to ask, but he offered us a ride right after seeing us. It was a great morning. He sent us right to our destination! These little acts of kindness really made our Bintan getaway a truly enjoyable one.

All charges there are in SGD, so no need to bring rupiah over. Food costs about SGD20 per meal per person. The cabana only has a small fridge, so dont bother with your cup noodles. Room amenities in the cabanas are as basic as it can get, but it is cosy and quaint. Not a single mosquito bite on me. Aircon was good, shower could be better, bed was comfy, nothing I would complain about.

Swimming pool at the resort hotel was a short walk/ a shuttle bus away. Free usage, shower facilities available there. Beach activities at the beach club include kayaking, banana boat, snorkelling, jetski, and bodyboarding. Kayaking was $14 for a double kayak for an hour. It got boring after 20 minutes so I would say, try something else. Maybe the banana boat ($10/pax for 15 minutes, I think). We did not go to Happy Valley though we passed by on a shuttle bus, and saw elephants, archery, and some other activities suited for a family with kids. There was flying fox too. A 3D2N stay there is a perfect duration.

All in all, great great getaway in Bintan. Would have been wonderful if they served Avocado Milkshake there. But oh wells, this is as close to perfect as it could get.

I stayed on 21.11.12 and really was quite amazed at how terrible the service is. It was raining heavily and we had no umbrella, we wanted to go for breakfast at nirwana gardens. We screamed and shout out to buggies who passed by our chalet but they just completely ignored us. Finally my husband had to walk in the heavy rain to the reception and begged for a buggy!! Last i recalled i paid for the accomodation but the staff has a way of making it like it was given free.
The rooms came with no phone, no kettle and there is no safe either.
The rooms are like a 2 star hotel standard.
The only good part is the beach is not crowded but be prepared to pay alot for the watersports.
One advise is to bring your own food as the food here are CRAZYYY expensive.
Never returning.

We payed 98 SGD for a night at the nirwana beach resort. For those 98 SGD we got:
- welcome servise right at the ferry who helped us with the customs and the luggage
- shuttle bus directly to the hotel
- a welcome drink (rather simple refreshment)
- nice breakfast for 2 persons
- a very basic room
- pool & restaurants within a few min walking distance
- free internet
- outstanding helpful and friendly service

For this price we got more than expected. Obviously this hotel doesnt compete in the 5 star league. I hope nobody paying that little money expects that. So be prepared that there's no champaign in the minibar, but just two bottles of water :)
The service was absolutely outstanding. Really nice and helpful staff.

The only thing I was not so happy with, was the fact that they could keep the rooms in better shape. The cupboard was almost falling apart and there was mold on the bathroom curtain. If they did occasional rennovation, this could be an even better place.

it's located in the middle of a shuttle service route. v near to all locations.. e kelong restaurant tat serves fresh seafood.. e sports activities area called happy valley where u can do flying fox, pony riding.. bowling.. massage.. etc.. sea sports such as banana boat.. kayaking etc.. btw everyting is in sgd..

lodging wise.. very simple. initially there were 3 of us.. 1 of mi friend cldnt make it.. but nevertheless.. e cabin-like lodging is very spacious.. we're situated at e top of the hill so it really feels very exclusive.. of cuz since it's a resort n rooms r made of wood.. u can't really expect soundproofing.. its near the beach.. short walk.. so u're away frm e bar at nite.. wich opens till 2am.. still we can hear e singing.. imagine e cabins just beside the beach -_-" towels r provided.. basic amenities nt included.. so bring ya toothbrushes n shower foam/shampoo.

beach scenery wise.. avg. there r much betta beaches but definitely a place i recommend if u wan a short moment away frm the city n juz relax on an almost empty beach. feels like a pte beach when i woke up earlier to catch the sunrise... not a single soul in sight.. at least on e sat i went. sun was kinda crowded.

uber frendly n helpful staff. i didn't gt his name but tis chap is very cheerful.. always eager to serve u..