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Nirwana Gardens - Nirwana Beach Club: Traveler Reviews

3.0 of 5
Jalan Panglima Pantar, Lagoi, Riau Islands Province 29155, Indonesia
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Nirwana Gardens - Nirwana Beach Club
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119 reviews from our community

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1 review
“Not worth your money”
2 of 5 stars Reviewed November 21, 2012 via mobile

I stayed on 21.11.12 and really was quite amazed at how terrible the service is. It was raining heavily and we had no umbrella, we wanted to go for breakfast at nirwana gardens. We screamed and shout out to buggies who passed by our chalet but they just completely ignored us. Finally my husband had to walk in the heavy rain to the reception and begged for a buggy!! Last i recalled i paid for the accomodation but the staff has a way of making it like it was given free.
The rooms came with no phone, no kettle and there is no safe either.
The rooms are like a 2 star hotel standard.
The only good part is the beach is not crowded but be prepared to pay alot for the watersports.
One advise is to bring your own food as the food here are CRAZYYY expensive.
Never returning.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask naddat about Nirwana Gardens - Nirwana Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Perfect for budget travellers”
5 of 5 stars Reviewed November 17, 2012 via mobile

We payed 98 SGD for a night at the nirwana beach resort. For those 98 SGD we got:
- welcome servise right at the ferry who helped us with the customs and the luggage
- shuttle bus directly to the hotel
- a welcome drink (rather simple refreshment)
- nice breakfast for 2 persons
- a very basic room
- pool & restaurants within a few min walking distance
- free internet
- outstanding helpful and friendly service

For this price we got more than expected. Obviously this hotel doesnt compete in the 5 star league. I hope nobody paying that little money expects that. So be prepared that there's no champaign in the minibar, but just two bottles of water :)
The service was absolutely outstanding. Really nice and helpful staff.

The only thing I was not so happy with, was the fact that they could keep the rooms in better shape. The cupboard was almost falling apart and there was mold on the bathroom curtain. If they did occasional rennovation, this could be an even better place.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Daniel B about Nirwana Gardens - Nirwana Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, The Management at Nirwana Gardens - Nirwana Beach Club, responded to this review
November 26, 2012
Hi Daniel B,

Warm Greetings from Nirwana Gardens and thank you very much for taking the time to write us a review. We were pleased to read on the positive experiences you had enjoyed during your stay at Nirwana Beach Club and hope that you had enjoyed your stay with us.

Nirwana Beach Club is one of our 5 resort properties within Nirwana Gardens, which we target largely to sea sports' lovers (as it is located directly opposite the Sea Sports Centre) as well as to travelers who may be budget conscious. Despite that, we continuously strive to provide our guests with the best service and experience possible during their vacation with us, to ensure that they have an enjoyable and worthwhile stay.

We have taken note of your comments on the conditions of the Cabanas, and rest assured that these will be brought directly to our Housekeeping & Engineering Departments and Department Heads to review and to improve on. It is comments like yours that we very much appreciate, as they bring to our attention the details which matter most to our guests and which we should work to rectify, to better serve our guests in the future.

We are glad to read that you enjoyed outstanding service, and will convey the commendations to our staff. Indeed, our service motto at Nirwana Gardens is to "Serve with extra (S)miles" ! :)

It's a pity we're unable to provide champagne in the mini fridge - we're sure most of our guests would love that! However we do have some great drink promotions at our dining / bar outlets, especially during our weekly beach party on Saturday nights at La Luna. Again, that is also just opposite the Nirwana Beach Club cabanas, so if you are coming back anytime soon, do drop by on a weekend for a party!

Once again, thank you very much for your valuable comments. We do hope to welcome you back to Nirwana Gardens and the beautiful island of Bintan very soon.


Warm Regards,
Management Team
Nirwana Gardens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“simple.. good range of activities for a short weekend getaway”
4 of 5 stars Reviewed October 19, 2012

it's located in the middle of a shuttle service route. v near to all locations.. e kelong restaurant tat serves fresh seafood.. e sports activities area called happy valley where u can do flying fox, pony riding.. bowling.. massage.. etc.. sea sports such as banana boat.. kayaking etc.. btw everyting is in sgd..

lodging wise.. very simple. initially there were 3 of us.. 1 of mi friend cldnt make it.. but nevertheless.. e cabin-like lodging is very spacious.. we're situated at e top of the hill so it really feels very exclusive.. of cuz since it's a resort n rooms r made of wood.. u can't really expect soundproofing.. its near the beach.. short walk.. so u're away frm e bar at nite.. wich opens till 2am.. still we can hear e singing.. imagine e cabins just beside the beach -_-" towels r provided.. basic amenities nt included.. so bring ya toothbrushes n shower foam/shampoo.

beach scenery wise.. avg. there r much betta beaches but definitely a place i recommend if u wan a short moment away frm the city n juz relax on an almost empty beach. feels like a pte beach when i woke up earlier to catch the sunrise... not a single soul in sight.. at least on e sat i went. sun was kinda crowded.

uber frendly n helpful staff. i didn't gt his name but tis chap is very cheerful.. always eager to serve u..

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Winnie_Kyu about Nirwana Gardens - Nirwana Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A bit too rustic!”
3 of 5 stars Reviewed October 16, 2012

I stayed here on a trip to bintan and chose nirwana beach club (out of the other nirwana resorts) as it proved to be more cost effective. The rooms are rustic with wooden flooring and a lil patio on the outside. It is set in a village/forest theme which got annoying at nights as we would hear the noises of crickets and other night insects (turn off!). Its average in all sense - service, rooms etc. The proximity to beach and La Luna club are the plus points. There is also a good cafe/restaurant which is open all niight. there was a band and DJ played good house music on a sat night we were there. Sat night party was fun - so a pretty good deal in all.

Room Tip: Rooms in the interior are slightly spooky.
See more room tips
  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Sandra2503 about Nirwana Gardens - Nirwana Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batam, Indonesia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“nice place to be back”
4 of 5 stars Reviewed October 12, 2012

each bungalow with 2 separate room inside designed by local touch. we can feel the nature and the modern taste in the same time. this hotel have access to enjoy the beach privately. the beach remind me so much about bali, where i still dreaming of to be back. many water activities available with reasonable price. nice place to be back

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask dennislexitria about Nirwana Gardens - Nirwana Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Nirwana Gardens - Nirwana Beach Club
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Additional Information about Nirwana Gardens - Nirwana Beach Club

Also Known As:
Nirwana Gardens - Nirwana Beach Club Hotel
Nirwana Gardens - Nirwana Beach Club Hotel Lagoi
Nirwana Beach Hotel
Nirwana Beach Club
Nirwana Beach Lagoi
Nirwana Gardens - Nirwana Beach Club Bintan Island/Lagoi
Address: Jalan Panglima Pantar, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #2 of 5 Specialty lodging in Lagoi
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Situated on the water's edge of Indonesia's Bintan island, Nirwana Beach Club welcomes you to the ultimate rustic beachfront hideaway. Indulge in a variety of water sports, nature and the timeless traditions of a village-style living. Feel your spirits lifted amidst the spacious thatched-roof chalets, sunny beaches and a blue ocean, savouring relaxation and a boundless choice of tropical activities. Nirwana Beach Club has 50 air-conditioned Cabana rooms which are nestled on a tropical beachfront of fine white sand, washed by clear turquoise waters. Wake up to fresh sea breeze and the lush beauty of a tropical beach. Each air-conditioned chalet is equipped with an attached bathroom with shower and a mini fridge. ... more   less 
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