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“WE get what we want” 5 of 5 stars
Review of Nirwana Gardens - Nirwana Resort Hotel

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Nirwana Gardens - Nirwana Resort Hotel
4.0 of 5 Hotel   |   Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia   |  
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50% off Published Rates
Ranked #2 of 3 hotels in Lagoi
Singapore
Top Contributor
73 reviews 73 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
68 helpful votes 68 helpful votes
“WE get what we want”
5 of 5 stars Reviewed April 4, 2013

Waw, i miss to give this hotel a review, this is not our first time to stay... (can say 3 times already) a slightly out dated for sure as we stay on August, but no harm that we share our outdated review.

Sure.. Sure... we stay only a night here as this planned to be weekend gateaway, when we leave from Singapore, we saw dark cloud on the other side, and when we reach, its start drizzling and raining heavily soon after.
We ask the ATV guides, whether they still going, they said wait for the rain stop. we booked them straight away, after 2 hours, rain stop... and we went off to play ATV, 6 of us... we all prepared to get dirty...
and we did get what we want... MUD!!!!...stuck on the mud... all lovely dirty games :P, and it end when we swim on the sea (as one of the vehicle gear box is gave away, we drive and play hard)..... i think if you less adventure than this, don't go....

The welcoming, room and staff is as usual, fantastic... booking our ferry to go back to singapore on their front desk is fast.

the hotel, as it is... great.... breakfast great choice... lunch...? we eat outside, dinner, we also eat at the restaurant outside hotel, there's a free shuttle bus to go there.

Swimming pool, just lovely, we saw one big lizzard swimming with us too... hahahaha, don't be surprised, as nature calls, they want to soak on the pool when the weather is hot. No worries, staff is on the alert and that lizard is not bothering us....

Activities, there's an arcade room... ok... we all in 25-35.... we feel like kids... playing arcade there. :P
shooting range... tried that too... pony ride? don't think the horse can hold us... we're to fat and heavy, don't want to torture the animal....
archery? we didn't try as we more interested in the shooting....

will be back (of course, more than 3 times already)

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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  • Chinese (Simplified) first
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English first
SIngapore
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 3, 2013

This is our 3rd stay here. It is of reasonable priced and clean and the best of all with an amazing pool, available activities like elephant rides and show, rifle shooting, archery, bowling, etc. Although it is no Club Med, but enough to keep my 7 and 2 yrs old happy and occupied. We love the breakfast! They need to renew their furnishings and upholstery though, especially the lobby area. The fabric looks dirty, dusty and old. Wooden furnishings and the fabrics can look clean and nice with good maintenance. Otherwise, the service of the staffs are excellent. The housekeeping staff even made an elephant out of towels and when we got into our rooms our boys were amused by it. The check in staffs this time however, they don't smile and look like they don't want to be there. I am not only talking about the one who is serving me, but while we were sitting at the lobby waiting for our room, the rest gave the same attitude. And the food, so expensive. But, it is a good place for a short getaway from Singapore to have fun with the kids.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 31, 2013 via mobile

Returned trip to Nirwana Resort Hotel after staying here for the last 2 trips and thought the service and facilities was excellent with good memories during the last 2 stays. However, was extremely disappointed with the service this round. Night shift staffs at the reception have extremely bad attitude. Other staffs throughtout the hotel do not display a smiley and friendly face like they used to. Food choices within the resort compounds is limited, extremely pricey and not worth the money for the quality. Apart from that, all amenities and food places closes early, the place is just not as lively as it used to be. Resort is also always running out of towels and had to make me wait for an hour for clean towels to arrive!

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travelers are raving about these Lagoi hotels

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 28, 2013

Booked Deluxe Garden Room, the stay was marvellous! Spacious room, great view, well maintenance, friendly staff, amenities was convenient too!

Have recommended my friends to go there for a short getaway. You will never forget the experience you get back from the resort.

The beach is within walking distance, a pleasant seaview~

Will visit it again!

Room Tip: Opt for a higher level pool view. The view is magnificient!
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

At 1 st we thought oh no what a disaster!Booking.com did not make our booking so when we got there no rooms!The hotel quickly sorted this out and where very apologetic...Then we got to the pool no beds but the staff soon got us extra beds next to the pool!I loved my 3 nights here,its peaceful,the beach is beautiful and the staff lovely!I found the food good,i read the reviews on here and expected the worst but was glad you where wrong..The beach bar has the best burgers iv had in ages and the BBQue on a sat night with the music is brilliant!Its only $7 ++ for a bintan beer!Wine is more expensive but i took 3 bottles with me!!!lol..My kids aged 3 and 5 loved it..There is a mini zoo,trampoline,kids club,elephant treking,a park,the pool and of course a tree swing on the beach..We had an amazing time!Great value for money..

Room Tip: We stayed in 1233 and 1235 the are joining room..
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2013

The hotel made it very easy - from having someone meet guests as soon as they get off the ferry to explain the immigration procedures, to the return transfers to the hotel from the ferry terminal. The hotel was incredibly quiet when I arrived mid-week, a bit more lively on Friday, and manic by Sunday. The rooms are clean and comfortable, but to echo other comments, a bit dated. Breakfast was great - plentiful, tasty and lots of variety. Staff were great - if you're lucky enough to have Suyut as your room attendant, he may make animal "sculptures" with towels to entertain and keep you company - I got a peacock one day and an elephant another...an absolute touch of magic.

There is plenty of outdoor space for children, and the pool has a designated kids area. The Resort Centre is just up the road for the more adventurous.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 19, 2013

Brilliant resort, super pool, walk to other beaches which have less tar on them. Room large and bit dated but many are being refurbished. Breakfast is superb and all restaurants and eating places are good albeit a bit expensive as are drinks. However, great food court by the bowling alley and you can eat outside. Caters for people who come from Singapore who will pay the price! No way of getting around the island other than chauffeured car, can't hire one which was disappointing as there is no way out of resort and seeing true Indonesia. Went to Oleh Oleh which claims to be a village but is a contrived village of shops, spas and restaurants but cheap place to stock up on beers! Lots of activities on site which no one seems to do. Staff lovely and thoroughly enjoyed a week of enforced relaxation by the pool. Beware of the huge lizard who lives in the pool!!!

Room Tip: Room in east wing of main resort was perfect. Don't pay extra for sea view as garden views were...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Address: Jalan Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 hotels in Lagoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nirwana Gardens - Nirwana Resort Hotel 4*
Official Description (provided by the hotel):
Cheery Family Hotel. Our unique blend of sunny Mediterranean spirit and warm Indonesian hospitality will make you feel more than welcomed here. In fact, with something to do for everyone in the family, you are assured of a great time in this sunny, cheery paradise! This family hotel offers 245 rooms & suites catering to every budget and need, offering breathtaking ocean, pool or garden views. The rooms are spacious and fully furnished with modern amenities for your comfort. ... more   less 
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi

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