we stayed for 3D2N. 2nd week of March.
fetched by bus at the ferry terminal.
the waiter at the COFFEE SHOP restaurant made an adhoc crib using 2 chairs and some tablecloths for my 3months old daughter. did it with a smile.
Breakfast spread is good and various choices.
So many things to do at the resort- elephant riding, archery etc- internal shuttle
Place is stroller friendly.

CONS:
my minibar isn't working.
prices are quite steep.
next door aircon isn't cold.

had a relaxing stay at this hotel. the hotel is a bit rundown and could do with a fresh coat of paint.there is a free and shuttle service that takes you to all the other nirwana group hotels. the beach is very quite during the weekdays, so if u are planning to relax and have the whole beach to yourself than go on a weekday. practically there nothing much to do there other than sea-sports and games that is organized by the hotel as well day activities have bowling in the shopping centre near the hotel which is walking distance or you could use the shuttle service..buffet breakfast had a good selection of food. practically u can go down to pasar oleh oleh as the food is cheaper there but is the same price as in singapore. fried rice or noodles cost 3.50. only downturn is that u have to wait a long time to wait for the shuttle service. nothing much to see or do in pasar oleh oleh.to get atround bintan you need to use the hotel taxi or find one yourself. the only disappointment is that the lady staff at the reception was not accomodating at all. asked for a room nearer to the lobby as my mum has difficulty walking all the way to the lobby as the room we were given was at the very end of the hotel. the staff said it was not possible as the hotel had no available rooms near the lobby, the hotel was not even full of capacity. if fact the standard room near the lobby was not occupied as was told by the room attendants. very unhappy as they did not even consider giving my mum was 78 years old. of age. would i go back to nirwana resort most likely no, but overall a relaxing trip, concierge was very helpful as well as the lady at the travel desk, very polite,exception to the front desk receptionist. did not get her name as i was too disappointed and not likely to return to this hotel.

Just got back from a weekend at the nirwana. I thought it would be a cheap and cheerful vacation but ended up costing more than a semi-luxury trip to Phuket (from singapore). The standard rooms were about 400sgd but before we were charged 60sgd for an extra bed per night (we have 2 kids 8,6). So total 520.

The negatives: The rooms were very tired and aircon smelled moldy. Lots of mold in the bathroom around tiles. Very pricy for quality of accommodation. The beach looked nice until you realized that you're swimming with tar that was difficult to get out. The hotel has plenty of gasoline to help with that (nasty). Don't bring expensive swimming suits! The food was average to below average and you're paying close to Singapore prices which makes no sense to me. Kids meals around 7 with no drink. Adult meals between 15-25 without drinks. The beer is relatively cheap at 7-8 sgd. finally the hotel does take advantage of the guests it seems in many ways. Two examples: we went golfing at the resort next door (8 minute drive) and the hotel charged 15 sgd for the trip. Secondly, the towels (which are old and tired) needed a 25sgd deposit if lost! The towels were worth 10 cents.

The positives: we went with a large group and the adults/kids had a great time. Lots of activities on beach and closeby at the Rec center including archery, air guns, zip line, boating, surfing, elephant riding, golf close by, trampoline jumping, playground etc.......but I think way overpriced for the quality. The staff were generally nice.
Room service was great, food arrived hot and fresh. Showers were hot. The seafood restaurant off premises.(Forgot name) was excellent. Pool was great with nice bar. They had basketball hoops for pool fun but they were broken.

Overall only reason I would go back is due to how close it is to Singapore and if a large group of friends are going. Otherwise I would never go there. . Actually for an hour more travel time, might actually be cheaper to go to Phuket and you'll get a nicer beach and hotel for maybe 10-20% more plus you'll save on the ferry cost.

This was my fifth time staying at the resort. I keep coming back because the pools are great and keep my kids occupied and happy the whole day. We've stayed at one of the villas and the suite but would recommend the suite in the main hotel. It's closer to breakfast, the main pool, and has no stairs, which is a plus if you're travelling with young kids. It's also a bit cleaner, I think. I'd only choose the villa for privacy and if you want to cook. (But do check out the Banyu Biru pool - it has a small slide which kids up to 8-9 years will love). One hotel wing was undergoing upgrading while we were there with occasional drilling and hammering so do check on that if you're travelling in the next month. We stayed in the other wing and had no noise issues. Food is ok, though a bit pricey. We tried the Thai restaurant in the other part of the resort (free transportation) and really liked the setting and the food as well. Staff are very friendly and helpful, no issues.