I stayed in this hotel twice and my first stay was very nice. The hotel area is quite nice as you can walk to the other resorts and entertainment area so you don't need to be on the hotel all the time. Also some of the entertainment was nicely priced i.e. massage compared to other resorts in Bintan. I didn't like to see the big birds and snakes in small cages either did I want to see the elephants, being locked from their feet in a small area. Rooms were big and spacy, corridors noisy and breakfast buffet was large. The beach was very clean and spacy (some have had oil or jelly fishes as their problem in the beach but we didn't see any).

The second time I came around we had a room that had a communicating door to another room. We could hear all the noises from the other room as they would have been made in the same room as we were in. Our next room guest was a lonely man and he did use the service of a prostitute. This was a family hotel so it was quite suprising to have a prostitute next to your room and they were quite loud during the night and morning. Even though we called to reception they still woke us. Also I thought that during my second stay our room should have needed some repair as nothing seemed to work.

We stayed 5 days 4 nights in a suite at Nirwana with 1 toddler (2 years old) and a baby (8 months old). It was a great holiday as there are many activities for the young ones. There is a beautiful infinity and baby pool, kids' club whereby you can pay for children above 4 years old to enjoy some activities. Otherwise you can still go in and let your young ones play with the toys. There is also a mini zoo with roosters, rabbits, crocodiles, etc.

Massage is great and try out their monthly promotions. We engaged baby sitting so that we can enjoy some couple time. Besides there, you can also check out the activities center by taking their shuttle or rent a buggy at $29 per hour.

We love our room as it is facing the sea and we can even hear the waves when sleeping. Food was a little expensive, try out their Saturday buffet at the poolside restaurant as there is live band and fantastic ambiance! The Indonesian food at the breakfast venue is very good which we had for dinner and service was excellent.

No need to exchange rupiahs as it is still the same paying with Singapore dollars. Overall a nice resort which is children friendly. We will be back again!

Room needs renovation. Decent breakfast experience. Recreation centre looks like a dead town with only a few guests using them. Nothing much to do at night except for the typical tourist eating spots and nature tours. Service staff were friendly with a greeting which is nice.

If you are looking for a getaway that is well priced, then you can chose this resort.
It's not 5 stars but we had a great time there. There's a great pool and the breakfast has a huge variety. The staff are great as well. Go for the kayaking in the mangrove - its a nice little activity.