We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bintan Lagoon Resort: Traveler Reviews

4.0 of 5
Jalan Indera Segara site A12, Lagoi, Riau Islands Province 29155, Indonesia
Hotel amenities
Bintan Lagoon Resort
Ranked #2 of 3 hotels in Lagoi
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

817 reviews from our community

Traveler rating
    102
    331
    219
    88
    77
See reviews for
Families
258
 
Couples
271
 
Solo
21
 
Business
24
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Melbourne, Australia
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
“Nice facilities”
3 of 5 stars Reviewed January 4, 2013

I really enjoyed the facilities at this resort, swimming pools, restaurants, nice surrounds. Stayed in a king room which was comfortable but every morning there was no hot water! Had to have an afternoon shower if I wanted a hot one. I expected there to be fe wifi in the rooms but there wasn't which was disappointing. There was free wifi in the lobby though. I would stay there again for a cheap deal with breakfast.

Stayed November 2012, traveled with friends
Was this review helpful? Yes 5
Ask EzzOM about Bintan Lagoon Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“U can do better BLR”
3 of 5 stars Reviewed January 2, 2013

Everytihng was fine till the last day. We planned to return to S'pore early so booked the morning ferry. Delay was due to very high wave the captain did not want to take the risk. Think it was a good decision so waited patiently for 3-4hrs. Finally manager decided to get us another ferry terminal where the wave is not as high or the boat is bigger. Told everyone things were arranged, no need to re-check in immigration or boarding pass, etc. Lied. Scrambe boarding passes. Queue like mad for immigration and finally reached S'Pore at about 8pm. Hungry (offered fruits for lunch, but not a fruit person), very tired. Felt like a refugee instead of someone returning from holiday resort. BLR, u can do better.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
Ask BLR_Refugee about Bintan Lagoon Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Really bad!”
1 of 5 stars Reviewed January 2, 2013

We booked a 3 bedroom villa and as soon as we arrived, I told my children not to unpack. The Villa was so run down and shabby.. Management moved us to 2 hotel rooms and those were not much better. The rooms were musty and everything felt damp. There was mold on almost every wall and the bathroom was just gross. Food was bad and VERY EXPENSIVE! You are trapped in the "resort" with no other options. My Husband said the golf was beautiful but the course was in bad shape.. we booked for a 6 day beach and golf holiday, we stayed for about 36 hours. The staff all seemed so unhappy and when we checked out early, no one was surprised. So disappointing..

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Paulacook about Bintan Lagoon Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lagoi hotels

Pelangi Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1747822?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“be ready to pay for every facility u use....”
3 of 5 stars Reviewed January 1, 2013

great hotel ,huge property well maintained...but be ready to pay for every facility u want to use..
the have buggies for villa ppl but not for other guest...so if u have a person on wheel chair they still don't accomadate,
very unfriendly stay...will not entertain any requests made...we had 5 rooms all in different corners and different floors, even after making a group booking..the message by the beach was good..and the Pvt. beach was also nice...but thats about it..
the room service was bad ..coming from pan pacific in singapore were we had amazing staff ans service, this was a big disappointment.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask khushboo_agarwal about Bintan Lagoon Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Amazing resort”
5 of 5 stars Reviewed December 31, 2012

We stayed in this resort celebrating our marriage anniversary.

I must say that we completely enjoyed out stay here. The resort is luxurious and huge. Infact its so big, that one does not need to venture out in the city.

The gold club is amazing and so is the lovely beach. The Rice restaurant on beach is great.

The rooms are very spacious and comfortable. Best of all are the sea facing villas.

Room Tip: Keep room doors closed all times to avoid insects and condensation.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask KaushalK about Bintan Lagoon Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirwana Gardens - Nirwana Resort Hotel
Great value on a similar hotel
Lagoi, Bintan Island
3.5 of 5 stars 420 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Lagoi
Trendy
Karma Kandara
Karma Kandara 4.5 of 5 stars 177 reviews
Family-friendly
The Samaya Bali
The Samaya Bali 5.0 of 5 stars 403 reviews
Luxury
Anantara Seminyak Resort & Spa, Bali
Anantara Seminyak Resort & Spa, ... 4.5 of 5 stars 453 reviews
Near the beach
Aston Tanjung Pinang Hotel and Conference Center
Aston Tanjung Pinang Hotel and C... 3.5 of 5 stars 31 reviews
Show Prices ABS:HotelCheckRates-d1147233?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1810099?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d758191?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2343581?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Lagoi
Nirwana Gardens - Nirwana Resort... 3.5 of 5 stars 420 reviews Angsana Bintan 4.0 of 5 stars 671 reviews Banyan Tree Bintan 4.0 of 5 stars 541 reviews Club Med Bintan Island 4.5 of 5 stars 1,050 reviews
Show Prices ABS:HotelCheckRates-d308409?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d306846?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d302987?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d605509?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 3 hotels in Lagoi, ranked by popularity

Been to Bintan Lagoon Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Bintan Lagoon Resort

Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Hotel
Bintan Lagoon Resort Bintan Island/Lagoi
Address: Jalan Indera Segara site A12, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Lagoi
#1 Top resorts Hotels in Lagoi
#2 Luxury Hotels in Lagoi
#2 On the Beach Hotels in Lagoi
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This deluxe resort near Singapore is famous for its idyllic surrounding and multitude of recreational choices. Set amongst beautiful beachfront gardens, the property is situated just one hour by high-speed ferry from Singapore. The property is within a short walk to the Tanjung Uban, famous of local products and gorgeous sunset view, the fish and fruit market Tanjung Pinang and the historic Chinese fishing settlement of Senggarang, where ages old Chinese shrines are found. Blending perfectly with the natural surroundings, the resort overlooks the South China Sea and archipelago of the Riau islands with sparkling azure waters, gentle swaying palm trees and fine white sands. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, Priceline, AsiaRooms, Otel and Venere so you can book your Bintan Lagoon Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Bintan Lagoon Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Bintan Lagoon Resort
Enter dates & see best prices* (from our partners)
Show Prices