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“short and sweet holiday in south goa” 5 of 5 stars
Review of Club Mahindra Emerald Palms

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Club Mahindra Emerald Palms
4.0 of 5 Condominium   |   Pedda, Uttor Doxi, Varca Drafidila Layout, 4th Block, Varca, India   |  
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Kolkata
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“short and sweet holiday in south goa”
5 of 5 stars Reviewed April 24, 2013

Being new members of the club mahindra franchise , i visited their emerald palms property with lots of apprehension. Below is a point wise review
1. Extremely courteous staff be it front desk, restaurant, room service or house keeping.
2. Spacious rooms
3. Lightening fast check in and check out.
4. Very tasty food and exhaustive bar.
5. Food is bit expensive
6. No of activities was limited.
7. very high standard of house keeping
8. Overall extremely satisfied with my stay

Room Tip: choose ground floor rooms
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this review, April 25, 2013
Hi Debashish,

Thank you for your feedback and we are absolutely delighted to know that you vacationed at the Club Mahindra Emerald Palms resort. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the accommodation and activities our resort offered. Additionally, the points that you have brought to our notice which will be shared with the resort management on a priority basis. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
    70
    130
    28
    12
    9
See reviews for
163
55
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

first time in goa nd mahindra properties its first week of april wid my family nd d time we enter in d hotel in our room we forget d 38 hours of travelling in train we were we stayed dere 5 days it was wonder ful experience childrens enjoyed very much as we also we missed only d swimming pool but managment aranged a bus to varca beach d another property which is also very good beware of taxiwalas they charge to much and have unions so u cant go in taxis out side of union
other wise it is wonderful experince

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this review, April 23, 2013
Hi Rajesh,

We are really glad to have received your positive feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. Our staff will extremely happy to know that you had a wonderful vacation at our resort. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and look forward to welcoming you again at our other resorts soon.Please do share your experience with us and other members on our “Share The Love” tab on our Facebook page.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2013 via mobile

The resort is good in many ways. The rooms are spacious and well maintained. The staff friendly and helpful.The spa experience was rejuvinating. The breakfast had a good spread. The fun zone is great. The only drawback was the pool which was undermaintanence....

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this review, April 18, 2013
Hi Smitha,

Thank you for taking the time to give us feedback about your stay at Club Mahindra Emerald Palms. We work hard to ensure that your holiday experience is truly memorable. We are glad you liked our accommodation and hope you enjoyed the various activities at the resort. Our staff will be delighted to receive your appreciation. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and look forward to welcoming you again at our other resorts soon. Please do share your experiences with us and other members on our “Share The Love” tab on our Facebook page.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2013

I had been to club mahindra emerald palms, goa in December 2012. Since i was a new member of club mahindra, this was a complimentary package given to me of 3 nights. The room service is good, staff is helpful, the food is of good quality and fairly priced, rooms are huge with a balcony and nice backyard view. The pool is very nice and clean. The only problem is the resort is 15/20 mins away from beach. And due to the isolated location, the taxi charges are high if you wish to roam around.
Overall i give 4 stars because of the service and comfort. But next time i will prefer a beach resort.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this review, April 18, 2013
Hi Darshan,

Thank you for your feedback and we are absolutely delighted to know that you vacationed at the Club Mahindra Emerald Palms, Goa. Our staff at the resort will be thrilled to know that you not only enjoyed the dining experience but also the accommodation and hope you enjoyed the various activities at our resort. Our staff will be happy to receive your compliments. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and look forward to welcoming you again at our other resorts soon. Please do share your experiences with us and other members on our “Share The Love” tab on our Facebook page.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 11, 2013

This resort is located in the lesser visited section of Goa, down south Goa. Overall the resort is good, however since it is located away from the town, you are dependant on the local taxi guys which is way too expensive. Cannot blame the resort for this as it is a government policy it is said. Bad thing for tourist.....
The beach is about 2 km away,there were very few people on the beach as we were there during the off season. The food is average and costly. Prefer to go out to Madgaon city and eat real Goan food, which would be tasty, cheap.

Overall for stay and relaxation the resort is good. For you can go for a healthy walk. Travel to city way to expensive due to new policy for local taxis in south goa.
Recommend Club Mahindra to get a resort in North Goa as it is more tourist friendly for travel

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this review, April 17, 2013
Hi,

Thank you for your appreciation and the points that you have brought to our notice which will be shared with the resort management on a priority basis. We work hard to ensure that all our members have a pleasant experience. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2013

Last week we drove down from Mumbai to spend 4 days at the timeshare resort. To begin with, I had pretty low expectations from the place since it was my first visit to a timeshare property. I was wrong. The place exceeded my low expectations and frankly, was pretty good.
The resort for one offered comfortable, well furnished clean rooms. The restaurant buffet did well to serve above average food on all days. The buffet had a fairly large variety for the Indian palate (not sure if it had enough for the foreign tourist). The only definite disappointment was the gym/ fitness center. For one, it could do with some staff in attendance (they were missing on all 3 days I used it); secondly the equipment was not cleaned post use (there were no attendants or cleaning agents for use).The equipment was basic and the usage experience was below par. Lastly, it opens at a leisurely 7.30 am when i would have preferred it to be opened early (at least at 6 am).
Yes i did get the pesky calls about the activities lined up for the day, and a persistent lady wanting me to upgrade but i effectively shooed them off. All in all, worth a visit.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this review, April 17, 2013
Hi Rajiv,

We are really glad to have received your positive feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. Our staff at the resort will be happy to know that you not only enjoyed the dining experience but also the accommodation and hope you enjoyed the various activities our resort offered. Addtionally, the points that you have brought to our notice which will be shared with the resort management on a priority basis. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
meerut
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 8, 2013 via mobile

Though club mahindra management is not so good, this resort is an exception.. Nice clean rooms but NO BEACH.. Major disappointment.. Going to Goa and staying in a resort definitely requires a personal beach.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Emerald Palms

Address: Pedda, Uttor Doxi, Varca Drafidila Layout, 4th Block, Varca, India
Phone Number:
Location: India > Goa > Varca
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Spa Swimming Pool
Hotel Style:
Ranked #1 of 5 Specialty Lodging in Varca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Mahindra Emerald Palms 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Club Mahindra Emerald Palms Goa/Varca

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