We were extremely disappointed with Siesta de Goa whose staff seem to be on a permanent sirsta. Despite making the booking in advance thru MakeMyTrip the hotel Manager, John, seemed to have no booking for the family room that we had booked the rest of my family in. We paid for 4pax hut got two twin beds only. The extra mattress had to be squeezed in between one of the beds & the bathroom. The bathroom was a horror story with the hot water tap jammed so bad that the hotel plumber who must be doubling up for a tailor had to pry it open with a plier. There wasn't any hot water despite shouting ourselves hoarse. We called the Reception but there was no respo se on Ext 0 or401 that John provided. We later got to learn that the correct number was 9, how could John the Manager (?) Not know the hotel's Reception no.! So, we scampered down the stairs to catch hold of the available help, Mary, who was hiding somewhere around the well below. We got her to get us some hot water in buckets as the geyser wasn't working. She assured that the problem would get rectified when we returned from dinner but she didn't live up to her word. Apparently all the mechanics weren't available on a Sunday! Came Monday morning and there was was no jot water again, making a December morning a frustrating experience for us. MakeMyTrip was contacted the first day of our check-in and kept informed of our terrible experience (let's see how Harneet & Hardeep handle our complaint).
Breakfast is a scam. There is no buffet breakfast & the only a la carte serving are a choice between egfa and sandwiches, not both. Or a choice between juice and tea, not both. No teaspoons were provided so we used one spoon to scoop the sugar and the same spoon to stir the tea in the teacup.
Laundry was promised to be delivered the next evening but, as expected, it didn't come. Let's hope it arrives before we check-out.
John appears to be in leave, the squint eyed Mary says that hot water was available 'down' so we suggeates we'd go 'down' to the Reception to bathe!
Wrsuapect our triple occupancy room and family rooms were compromised to foreign tourists. Will take up the refund issue with MakeMyTrip later. We suspect cheating by the hotel Mamagement.
One of the worst places to stay at Goa and in India.
Please do not select Room nos. 202 or 204, better still dont stay at this sham of a place.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.