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“Excellence 1300 feet up in the hills above Lake Constance” 5 of 5 stars
Review of Hotel Heiden

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Hotel Heiden
4.0 of 5 Hotel   |   Seeallee 8, Heiden 9410, Switzerland   |  
Hotel amenities
Ranked #1 of 1 hotels in Heiden
newcastle
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Excellence 1300 feet up in the hills above Lake Constance”
5 of 5 stars Reviewed September 6, 2010

Heiden is an Appenzeller hill town which was rebuilt in the Biedermeier style after the fire of 1838. Its white walls and red roofs seen against the Lake below are uniquely beautiful. The hotel's restaurant, lounge and northfacing rooms all have a panoramic view of a 25 mile stretch of this lake through windows that are always clean; the German 'Riviera' towns can be seen on the other side. The leafy terrace cafe is very popular especially when the cool pure evening air for which Heiden is famous takes over from summer heat. The staff are mainly Swiss, welltrained, effective and friendly; key staff speak English. The restaurants have a GaultMillau rating of 13, the half board menu changes every day. The spa facilities are modern and comprehensive; the 'thunder and lightning' shower is an amazing experience. St Gallen with its high quality fashion shops is halfanhour away on mountain roads by PostAuto: modern doubledeckers, four per hour, highly recommended: you don't have to drive or park and watching the scenery and the roads from the upper deck is very interesting...With the variety of walks in the hills around and the support from the transport system and backup from the hotel (even a free computer terminal in the lounge for Test Match scores), it is a great place to recharge your batteries. And when I compared the bill with the one I received from a similar English hotel in the countryside near a lake, I found that the Swiss bill is one third cheaper even with the Swiss franc at 1.60 to the £.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sunfish Lake, MN
Top Contributor
104 reviews 104 reviews
77 hotel reviews
Reviews in 60 cities Reviews in 60 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed July 19, 2010

This is a wellness hotel, and therefore has unusual features such as crutch holders adjacent to most tables. Lots of people getting around on crutches. They have daily exercise programs posted in the elevator. Clearly skews old. I suspect that there is a mineral bath somewhere around, although I didn't see it myself. That said, it has exceptional views of Lake Constance (German: Bondensee) from the rooms on that side of the hotel. There is no train service there, but they do have a trolley stop within 150 meters that ends up at a train station. As for the hotel, it's pretty rudimentary. No air conditioning, which is not surprising but nevertheless was a bother on the stifling hot days we were there. I didn't pay myself as I was a guest of my hosts, but I got the feeling it was pricey. In-room TV's but while there is no in-room internet, there is a computer with internet connection in the lobby. In short, not exceptionally good, but not bad either.

  • Stayed July 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Heiden

Address: Seeallee 8, Heiden 9410, Switzerland
Location: Switzerland > Appenzell > Heiden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Heiden
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Heiden 4*
Official Description (provided by the hotel):
Being a guest at our hotel means one thing above all – enjoyment all day long! A stay at Hotel Heiden is an experience for all senses. Enjoy the culinary highlights of our outstanding regional cuisine, the relaxing atmosphere of our hotel, the wonderful panoramic views far over Lake Constance, the stillness of each new day and the scents of the nearby forests and meadows. Immerse yourself in an Appenzellerland idyll.We look forward to welcoming you to your "home from home"! ... more   less 
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