We arrived back yesterday from a week in Zante Village. There were 4 x of us. This was sold to us by Monarch Airlines as a 4* holiday, but after reading reviews and with a previous knowledge of Greek & Spanish all-inclusives, we expected 2-3* before we left and expected the food that goes with that.
Our air-conditioning in our room did not work but we swapped rooms with no problems and plenty of apologies, their customer service was 5* especially when we had a problem with a hire car, they got a full refund for us even though we had the car for half a day.
The place was spotlessly clean every day. Yes, the food was basically the same every day, but it was edible, you could have as much as you want and if they ran out of a dish, more was supplied. (buffet style). Good air-conditioning in restaurant.
The minibus down to the beach and back was a great free service, we used to bus down and walk back (40 x mins dawdle) our choice.
It is located in a lovely farmland area, there are bars dotted all the way down to the seaside (many have a pool and sun beds), most have sky TV for football lovers.
The hotel staff and the local people are lovely, very friendly and helpful.
The hotel pool was lovely and cleaned every morning, had plenty of sun beds).
Inclusive drinks were 'local' names, but that is the same in most inclusive places and very nice, bar staff were brilliant.
Entertainment was basic, but we thought it would be like this as we are technically off-season. (Disco one night; bingo; greek night with dancers). Sky in the lounge would have been nice, but this is quite a quiet hotel.
There were very few English people in the hotel, mostly Polish I believe (definitely not Russians!) and families.
We were given a feedback form which they wanted all guests to complete so they can make improvements.
My only real suggestions were to look at the menu for the food and the plumbing (but then, this is Greece!!)
Plus points were the location, the staff, the cleanliness, the drinks, the pool and the local people :o)
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- Also Known As:
- Zante Village Alykes, Zakynthos, Greece