We are students and were thrilled when we found such a great deal on lateminute.com. However, we were not so thrilled when we actually reached the hotel. Upon arrival they told us that we each owed an extra 40 euro for water and air conditioning and had to give them a 150 euro deposit! The hotel is pretty much in the middle of nowhere, so we had to go to the next town to get the cash.
The room seemed fine at first but after the first night we realized there was no housekeeping service. This would have been fine had we been aware but the sheet that told us about their services was in Italian. We kept the room clean, but we had ants everywhere!
Since the hotel is in the middle of nowhere, there are no stores around and the only food available is at their poorly stocked market, the pizzeria (which was quite good), or the expensive restaurant. If you want anything else and don’t have a car, you either have to call a taxi or walk to one of the neighboring towns (which are at least a mile away!)
The hotel also advertized a wide aray of facilities and activities, most of which seemed to be absent or closed.
Most of the staff tried to be helpful but did not speak very much English. The manager was the only one who spoke proficient English and seemed to be able to help us with specific problems, but simply didn't care and was absent most of the time.
To top it all off, they tried to charge us an extra 114 euro upon checking out. We asked what this charge was for, as we had prepaid with lateminute.com. The woman helping us did not speak enough English to solve the problem and we may have had to pay the extra charge if the manager had not walked in.
I would not recommend this hotel to anyone (especially if you don’t speak Italian)!!! We ran into a heap of unexpected charges and the staff was less the helpful.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Venere, Priceline, Odigeo and Tingo so you can book your Canado Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.