We were a party of 4 that made prior reservations for 2 rooms for 2 nights. Our plans changed so we had to cancel one night. Instead of canceling one night they put us for 4 rooms in one night. When we checked in we explained that Yes, we wanted only one night, but only 2 rooms for 2 married couples. Even though they had our names all along for 2 rooms, they refused to credit us for the other 2 rooms and yet they did not offer for us to stay in 4 rooms. WHen I talked to the manager the next day, they said we were only allowed the 2 rooms, even though we had to pay for 4 on the same night. Very frustrating, and certainly felt ripped off. There was nothing special about the hotel, and after 3 weeks in Sicily, I can say that this was our only situation where I did not trust the people. There are other, better places to stay in the close vicinity.
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- Also Known As:
- Atelier Sul Mare Messina
- Hotel Atelier Sul Mare
- Hotel-Museum Atelier Sul Mare Sicily/Castel Di Tusa, Italy