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“break away!!” 5 of 5 stars
Review of Claregalway Hotel

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Claregalway Hotel
3.0 of 5 Hotel   |   Claregalway Village, Claregalway, Ireland   |  
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Hotel website
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Hotel amenities
Ranked #1 of 2 Hotels in Claregalway
Certificate of Excellence 2014
Newry, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“break away!!”
5 of 5 stars Reviewed December 30, 2012

Decided to spend a few days away over Christmas, picked this hotel, I was very impressed with it.
The staff was very friendly, the rooms were comfortable and clean and the food was very nice.
I will be back to stay again when i'm about the area, it was very relaxing.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obcg, Owner at Claregalway Hotel, responded to this review, May 1, 2013
Dear Geraldine F,

Many thanks for sharing your experience of your visit to Claregalway Hotel. I am delighted that you enjoyed your stay with us and are happy to return. I look forward to welcoming you back in the near future.
Kind Regards,

Paul Gill,
Managing Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
Longford, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2012

i would like to thank the lovely receptionist in ClareGalway who booked us into our family room ..and the housekeeper who also is very pleasent and helpful for any special needs we required during our stay ... the family room was excellent.spacious,spotless,warm and ideal for a family to have time away in... The free Wii Fii was and added bonus ...
We loved the pool ect also very friendly staff there ...and entertainment in the lounge added to a great nights for the adults ..
Breakfast is just a case of ..... what do i choose ...as such a variety of a selection...we had a fab breakfast which was ideal to keep us full for our jurney home ... our checking out time was v quick and again the same pleasent lady wished us a safe jurney home and hoped to see us again ..... which we will be back as soon as we can to relax in such a lovely enviroment ....

Room Tip: if u need any special requests ask at recepion they very good to accomadate what ever problems u may...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obcg, Owner at Claregalway Hotel, responded to this review, May 7, 2013
Dear liz315879,

Many thanks for your positive feedback on Tripadvisor, it is really appreciated. I am delighted you enjoyed the service and facilities we have to offer and I do hope to welcome you back again soon.

Kind Regards,
Paul Gill,
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2012

Had my wedding here on September 28th and I cannot praise it highly enough! The wedding co-ordinator Nora and her team made such an amazing day for us.
From the first time we visited, to the day after the wedding we were treated like royalty and nothing seemed too much trouble, Nora put our minds at ease about everything as she is such an organised person and got back to us very quickly about any questions we had. On the day itself, all of our guests commented on the good food and fantastic service- we found out that the waiting staff are with the hotel long term so they obviously care about their jobs and the hotels reputation- they were amazing! Anything we asked for on the day was taken care of straight away and we really felt valued and respected by Nora and staff.
The banquet suite looked amazing, we opted for black tablecloths and chaircovers and it looked so beautiful and better than I could have ever imagined.
I would highly recommend the Claregalway Hotel to anyone getting married. We had such an outstanding experience and they really went all out to make our special day unforgettable!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obcg, Owner at Claregalway Hotel, responded to this review, May 7, 2013
Dear fifinelly,

Thank you for the amazing review, Nora & her team were delighted to read that that you had a fantastic day and that we did all we could to ensure everything ran smoothly for you.
It won’t be long before December comes again and we will see you for your anniversary dinner.
Thanks again for your amazing review.

Kind Regards,
Paul Gill,
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

just back from a break away with my partner at the claregalway hotel, from the time we booked to stay till the time we left the service was outstanding, on check in the girl behind the desk was lovley and upgraded us to the presidental suite we couldnt belave how nice she was as we recently had our first baby and with night feeds and sleepless nights a good nights sleep was in order!! when we arived to our room we were delighted to find the biggest bed we have ever seen in the biggest room weve ever seen!! the bathroom was beautiful with a jacuzzi bathrobes and slippers waiting for us, all in all i cant thank the staff especially the receptionist who was so wellcoming, breakfast was lovley and we will be back thanks a million !!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obcg, Owner at Claregalway Hotel, responded to this review, May 8, 2013
Dear sarahhiggins2010,

I am delighted you chose to stay at the Claregalway Hotel. It was great to read you had an outstanding stay. Thank you for your lovely compliments, it is very much appreciated. I hope to welcome you back in the not too distant future.

Kind Regards,
Paul Gill,
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 14, 2012

The hotel has a very large bar and there is never a delay getting served.Bar food is good and is open for breakfasts also.I was here for a wedding and the rooms are very clean and fresh.The bathrooms need some modernisation but are spotless.I booked a special package for my wife which was not left in the room and we also had no towels in the bathroom.However as a lot of people were checking in early the hotel staff were trying to facilitate everyone.We went to the bar and as soon as the room was ready one of the staff came looking for us to let us know.Apleasant decking area is at the rear of the hotel,with a stream built onto it a very nice touch.Food once again is very good.But be aware the traffic passing the hotel can be very busy at the morning and evening rush.Great breakfast with large choice

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obcg, Owner at Claregalway Hotel, responded to this review, May 8, 2013
Dear Tom B,

Many thanks for taking the time to write a review here on Tripadvisor and for your kind words, it is really appreciated. I was disappointed to read that there were no towels in your room when you checked in. This was an oversight and for this I apologise.
Thank you again for taking the time to write a review. We hope to welcome you back in the note so distance future.

Kind Regards,
Paul Gill,
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Killinchy, United Kingdom
Top Contributor
134 reviews 134 reviews
20 hotel reviews
Reviews in 60 cities Reviews in 60 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed November 9, 2012

Grabbed a deal for this hotel to extend a visit to the area so had particularly good value for money. Our room was a good size and very clean and well maintained. Some very well designed aspects to the room. temperature and sound proofing very good and as it's located near a busy road that was important. Breakfast was good quality too. Recommend for a few nights or overnight in the area

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obcg, Owner at Claregalway Hotel, responded to this review, May 8, 2013
Dear SortedbyGwen,

Many thanks for taking the time to write a review following your recent stay at Claregalway Hotel. I am delighted you enjoyed your stay and we hope to welcome you back in the not too distant future.

Kind Regards,
Paul Gill,
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin , Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 5, 2012

Just back from a mini break with 2 sons at the Claregalway hotel , just outside Galway City. Have stayed there before on business but this was the first time on holiday. Have to say could barely find fault at all with the hotel. Room was perfect for us , all mod cons , free wifi etc. Above all the staff were brilliant and couldnt do enough (especially the young lady on reception whose name I cant remember , but could give anyone a lesson in how to carry out good customer service). The hotel was spotless throughout and food wonderful (though a little over priced for essentially what is bar food)

Great location to explore Galway and Clare (though beware the rush hour traffic in Galway is horrendous).

Only gripe is pool is closed to under 14s after 7pm - which with 2 teenage boys is too restrictive (especially as pool was empty at night) & the rule was enforced was too much zeal by the pool attendant for my liking

Overall though couldnt fault the hotel at all and would highly recommend it for both business and leisure travel in west of Ireland

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obcg, Owner at Claregalway Hotel, responded to this review, May 8, 2013
Dear BKGator,

Many thanks for your positive feedback on Tripadvisor, it is really appreciated. I am delighted you enjoyed the service and facilities we have to offer and I do hope to welcome you back again soon.

Kind Regards,
Paul Gill,
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Claregalway Hotel

Address: Claregalway Village, Claregalway, Ireland
Phone Number:
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Claregalway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Claregalway
Price Range (Based on Average Rates): $
Hotel Class:3 star — Claregalway Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
Claregalway Hotel is 'Definitely Different' with an innovative, contemporary design offering an indulgent experience and energetic atmosphere. ... more   less 
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Also Known As:
Claregalway Hotel County Galway, Ireland

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