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“Excellent Service” 5 of 5 stars
Review of Old Mill Hotel and Restaurant

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Old Mill Hotel and Restaurant
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3.0 of 5 Hotel   |   Town Path, Harnham, Salisbury SP2 8EU, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Harnham
Salisbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Service”
5 of 5 stars Reviewed 4 days ago NEW

A big thank you to the management and staff of this fantastic hotel & restaurant. 9 of us dined on the fantastic food and drink to welcome in the festive season. The staff were brilliant and looked after us perfectly. A great atmosphere in a beautiful setting. I am more than happy to recommend the Old Mill to everyone.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldSarumHotelsLtd, Owner at Old Mill Hotel and Restaurant, responded to this review, 3 days ago
Dear Damon

Thank you so much for choosing the Old Mill for your Christmas festivities. I'm so pleased that you enjoyed our location and were treated so well by our team.

Thank you for your kind words, I'll pass your feedback onto the whole team.

Hope to see you again soon.

Thanks
Gary Morse
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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15 reviews from our community

Traveler rating
    8
    5
    2
    0
    0
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2
8
Solo
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 6 days ago NEW

As an expat back home travelling around the UK seeing friends and family, I look for places with history and character. This was a real find; a fantastic property, well preserved architectural features, comfortable rooms, full of atmosphere. The Beer Battered Cod was tremendous, capped off with Taylors Landlord on tap. It was great to find this world class Northern beer so far South. The views are special and the walk into town was the perfect tonic on a crisp and bright winter morning.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldSarumHotelsLtd, Owner at Old Mill Hotel and Restaurant, responded to this review, 3 days ago
Dear KLBlue

Thank you so much for your wonderful review. I'm delighted that you enjoyed your stay with us and particularly enjoyed the selection of real ales.

We hope to see you again soon on your next visit 'home'.

Kind Regards
Gary Morse
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We new that management had changed and were worried this charming hotel would be turned into a faceless chain... our concerns were unfounded. What changes have been made are for the better. Comfortable rooms, great food and best of all wonderfully warm, friendly staff! This remains high on our list of places to escape to!!!

Room Tip: Great views from all rooms
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldSarumHotelsLtd, Owner at Old Mill Hotel and Restaurant, responded to this review, 1 week ago
Dear MagsRob

Thank you so much for your fantastic review. I'm so pleased that you enjoyed your stay and that you like the improvements that we have made. We were extremely careful to be sensitive to the fantastic character of this old building and I'm glad that that has been apparent.

We look forward to seeing you again soon, hopefully to enjoy our newly refurbished garden in the summer.

Kind Regards
Gary Morse
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I went to Salisbury to go to the christmas market and wanted to make a bit of a romantic weekend of it and oh my goodness did we. The old mill is just beautiful. The hotel is set right on a river which runs underneath and you can see it in the restaurant! We ate in the restaurant one evening and the food was delicious after which we sat outside and watched the river with a glass of wine before spending the evening in the cosy bar. Every member of staff we met was lovely and chatty and made it a real pleasure to be there. The room we had was obviously brand new and really nice. Didn't want to leave and definitely staying here again.

Room Tip: Great view at the front as you wake up to a view across the river and hills.
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldSarumHotelsLtd, Owner at Old Mill Hotel and Restaurant, responded to this review, 2 weeks ago
Dear BeeTeeIQ,

Thank you for staying at the Old Mill Hotel and for leaving such a lovely review. I'm delighted that you enjoyed your visit and were treated so well by our team. I'll pass you kind words onto the staff.

We look forward to seeing you again soon.

Kind Regards
Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went here for lunch at a weekend a few weeks ago. The service was extremely friendly and helpful. I'm cows' milk intolerant and the waiter went to some trouble to ensure that I knew what was in the food.

The food itself was absolutely delicious, well displayed and portions were large. The mill is beautiful - we sat at a large refectory table next to the boxed in millrace and when you go out, you are right in front of the millpond with Salisbury Cathedral to your left in the distance over the water meadows. Beautiful and really worth visiting.

Stayed October 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldSarumHotelsLtd, Owner at Old Mill Hotel and Restaurant, responded to this review, 2 weeks ago
Dear Allegra

Thank you for your very kind words about The Old Mill Hotel. I'm delighted that you had a good time and enjoyed our fabulous location.

We hope to see you again soon.

Kind Regards
Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My partner & I spent 1 night in this lovely place last weekend & will definitely be returning for longer in the new year!
Even with scaffolding up at the moment the Old Mill is a lovely building in a great location just a few minutes walk into Salisbury. The staff were welcoming, helpful & friendly throughout our stay & our newly refurbished room had stunning views & everything you need for a comfortable stay.
We ate in the pub end of the building, the atmosphere made for a very relaxing evening and our meal was very pleasant.
John & Jo thank you for taking the time to come & chat & for the book about the history of the building! We look forward to coming back & staying for longer next time

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldSarumHotelsLtd, Owner at Old Mill Hotel and Restaurant, responded to this review, 3 weeks ago
Dear Kath

Thank you so much for your very complimentary words. I'm delighted that you had such a lovely stay and enjoyed our beautiful surrounding.

We hope to see you again soon.

Kind regards
Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wimborne Minster, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I work in the hospitality industry and am generally difficult to impress however I was last week so thought I would share

I stayed at the Old Mill on Saturday night last week and was truly impressed. A fabulous location and only a quick 5 minute walk into the heart of Salisbury itself.

I had one of the newly refurbished rooms, comfortable mattress and pillows, excellent shower and a lovely view definitely represented value for money. The restaurant has tremendous character from big fireplaces to a feature river running though the middle which you can view from inside. The welcome and hospitality from the team couldn't be faulted and the quality of my fillet steak whilst a little bit pricey was truly exceptional.

It looks like the new owners are really trying to make this business work and if the quality of my visit is the benchmark they will do quite well. I for one will definitely be returning.

Don't let the scaffolding put you off!

Room Tip: Try to get the rooms that overlook the river, the view is stunning
See more room tips
  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldSarumHotelsLtd, Owner at Old Mill Hotel and Restaurant, responded to this review, 3 weeks ago
Dear Trevor

Thank you for visiting the Old Mill Hotel and for leaving such a fabulous review. I'm delighted that you appreciate the changes that we have made and the effort that the team is putting in to make our guests happy.

We hope to see you again soon.

Kind Regards
Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Mill Hotel and Restaurant

Address: Town Path, Harnham, Salisbury SP2 8EU, England
Location: United Kingdom > England > Wiltshire > Salisbury > Harnham
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Harnham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Old Mill Hotel and Restaurant 3*
Number of rooms: 11
Official Description (provided by the hotel):
The Old Mill Hotel is a 15th century building with features dating back to 1250. From its early ecclesiastical beginnings, it was transformed in the 16th century to a paper mill. The hotel is in the most tranquil location of Harnham Meadows. However, the shopping and tourist district of Salisbury City centre is a mere 10 minute walk. The paved footpath takes you through the meadows which boast the fantastic view of the Cathedral that was voted 'Best View in Britain' in a Country Life poll. It was also made famous in John Constable's classic painting 'Salisbury Cathedral'. (This camera shot alone will make your visit worthwhile.) The hotel is Grade 1 listed in parts and stands in a most peaceful and stunning location above 3 mill runs off of the River Nadder. This really is a countryside escape, just a stone's throw from the ancient city. Our traditional old English bar with low beams, stone floors and open fires, is a step back in time. A little piece of old England that has been preserved for your enjoyment. You can sample the best cask ales, a great selection of wine and food and chat to the locals whilst enjoying the best welcome and hospitality that Wiltshire has to offer. The restaurant is set in the oldest part of the hotel and sits above a mill run which is visible through a viewing panel. The ever present hum of the rushing waters and the large open fireplace, make it one of the best places to enjoy perfectly English food that's been freshly prepared by our chefs for your pleasure. When the weather permits, our restaurant and bar may be outdone by our fantastic garden setting for the best place to enjoy a cool beer, a glass of wine or a great meal. We have 11 en-suite bedrooms set over 3 floors. (No lift available, however, we will of course help you with your bags if needed.) The historic staircase leads you up to the narrow corridors of the newer part of the building, a mere 300 years old. We are sure you will find the views from all our bedrooms are impressive, whether it's the Harnham hills, the River Nadder or over our fabulous gardens set on either side of the mill run, where every seat has a waterside view! The hotel bar, restaurant and bedrooms are undergoing refurbishment during Autumn 2014 and the garden will be completed in March 2015. This is being done with the maximum respect for our present hotel, bar and restaurant visitors and will enhance this already great experience. ... more   less 
Also Known As:
Old Mill Hotel And Restaurant Harnham, UK - England

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