I stayed 3 weeks at the ALFA Rijckendael Hotel in Brussels. Rates are okay. Rooms do not have A/C.I did not catch an error on the hotel bill when I checked out on July 5,2003, but when I got back to the States and was turning in my expense report, I noticed I had been double billed on two separate occasions for laundry service and the bar tab. (234.02 Euro).I started requesting credit for this error on Monday, July 8. I have sent numerous faxes, made many phone calls, and sent bundles of emails. To date (August 5, 2003) this situation has not been resolved and the charges still are mine to be paid.Finally, my family was calling from the States at approximately 5:00 - 5:30 a.m. each morning. Seldom ever did they get an answer. The phone would ring and ring but no one would answer. This happened every day during the first week of my stay. After my wife complained to an afternoon attendant this got some better but still had problems receiving calls.
Location: Belgium > Flanders > Flemish Brabant Province > Strombeek-Bever
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Ranked #1 of 2 hotels in Strombeek-Bever
Price Range (Based on Average Rates): $
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