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“Unless you're into punishment, avoid!” 1 of 5 stars
Review of Le Domaine des Cigognes Hotel

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Le Domaine des Cigognes Hotel
3.0 of 5 Hotel   |   4/6 rue d'Antroeuilles | Departementale 917 - Route nationale - Lieu dit "Pont Thibault", 59710 Ennevelin, France   |  
Hotel amenities
Ranked #1 of 1 Hotels in Ennevelin
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Unless you're into punishment, avoid!”
1 of 5 stars Reviewed September 24, 2012 via mobile

Avoid. This hotel closes its restaurant and bar on a Saturday in order to cater for weddings - but bizarrely still takes room bookings. They seem to think some people might actually enjoy sittting in a room overlooking someone else's party all night, with no chance of any food, drink or even space themselves. As you're in the middle of nowhere here that's pretty much like going to a prisoner of war camp for the evening. You've guessed it, there was no reference to this anywhere on the Travel Republic website through which I booked, at any point during the booking process. The hotel is less than honest about it on its website too. When we arrived and figured out what was going on, the manager was extremely off-hand and rude about it all - as if we were somehow the ones being unreasonable! Clearly we left and found a lovely room in Lille but when my money was refunded, it was 20 euros short, the hotel blaming some sort of agent's booking fee. For a room we didn't take! Clearly these are not nice people and the hotel exactly the opposite of what hospitality's supposed to be about, so I'd advise giving this place a wide berth at any time.

Stayed September 2012
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23 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Any
English first
essex
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 22, 2009

Having stayed at this hotel many times in the past we were very disappointed with our most recent experience. We were travelling with family and had booked the duplex which is advertised to accomodate four. The mini apartment was well laid out with a double bed on the ground floor and another on the upper floor. Everything was living up to what we expected until we tried to shower. Two of us had hot showers, one luke warm and one cold! When we complained we were told it was because we showered too quickly after each other - our reply, that we thought two of us showering 1.5 hours after the other two was not quick, was met with a shrug!! It was a very disappointing end to our Christmas visit to Lille. The hotel appears to have changed hands and now seems to be more interested in its conferences than its other guests. We both speak french so it wasn't that there was a communication problem. The old staff were charming and concerned that everything was correct for your stay whereas the staff now seem more interested in their conversations with each other and not the guests. As we visit Lille on a regular basis this hotel was our home-from-home - how disappointing!

  • Stayed December 2009
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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chester, UK
Top Contributor
50 reviews 50 reviews
45 hotel reviews
Reviews in 42 cities Reviews in 42 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 13, 2008

Approximately 1 hour from dunkirk this was a good stopover point.

The setting of the hotel was very nice and the breakfast was good too although you do have to pay extra for this.

The room we had was oddly decorated in lilac and had a split level arrangement with a "kitchen area" and bed in the downstairs part and a bed and bathroom in the loft area.

If you are thinking about using the kitchen it would be difficult as there is no crockery or cutlery.

There is free internet access but no air con in the room we had.

Also be aware that the gate is closed at 8pm which was on the confirmation but we had failed to notice.

  • Stayed July 2008
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Le Domaine des Cigognes Hotel

Address: 4/6 rue d'Antroeuilles | Departementale 917 - Route nationale - Lieu dit "Pont Thibault", 59710 Ennevelin, France
Location: France > Nord-Pas-de-Calais > Nord > Ennevelin
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ennevelin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Domaine des Cigognes Hotel 3*
Number of rooms: 15
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