We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Despite of some deficiencies, hotel deserves the highest score for its design, facilities, cleanness & customer service” 5 of 5 stars
Review of BEST WESTERN PLUS Design & Spa Bassin D'Arcachon

Save Saved
You added BEST WESTERN PLUS Design & Spa Bassin D'Arcachon to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS Design & Spa Bassin D'Arcachon
4.0 of 5 Hotel   |   960 Avenue de l'Europe, 33260 La Teste-de-Buch, France (Formerly Quality Suites & Spa Arcachon)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Low Rate Guaranteed
Lithuania
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Despite of some deficiencies, hotel deserves the highest score for its design, facilities, cleanness & customer service”
5 of 5 stars Reviewed January 5, 2012

We stayed in Quality Suites & Spa Arcachon in La Teste-de-Buch in August 2011 for three days and truly wished to stay longer! This is a really brilliant hotel – first of all, for its incomparable futuristic design ensuring the unforgettable stay even after visiting a lot of memorable places within all Europe.

The rooms are designed in 6 different colour schemes, and are looking exactly like in the photos in the hotel website. The rooms in the 1st floor are designed in 2 different colour schemes: light violet and dark violet. The 2nd floor rooms are red, pink, French green and grey. Contemplating what room to choose, firstly I asked the reception staff to show all available rooms before the check-in. The girl in the reception was very kind: she asked her colleague to show the various rooms, and I chose in my opinion the most beautiful – red :))

Whereas the hotel is brand new, everything is impeccably clean. The double room has a very big and comfortable king-size bed, the large flat screen TV fixed on the wall, and is equipped with all modern facilities: perfect quality WI-FI (free of charge), very efficient air-conditioning, kichenette with the fridge, stove, microwave, electric kettle, hospitality tray with the tea and coffee, and all necessary crockery. It’s a significant advantage to have a well-appointed kichenette in the room, considering the availability of a few supermarkets in the vicinity, where you can find practically everything.

The room has a balcony overlooking the outdoor swimming pool. The balcony is equipped with the nicely designed chairs and table.

The hotel is located in the side of the industrial park of La Teste-de-Buch, in Avenue d’Europe, which extends in parallel to the motorway connecting Bordeaux and Arcachon. Despite of its proximity to the motorway, the hotel is really quiet, there is no traffic noise. The hotel is seen from the motorway, on the left side, when driving from Bordeaux towards the Atlantic coast, and is very easily found. There is a lot of space around the hotel (this is one of my preferences, because I don’t like to stay in crowded places). The lovely coastal town Arcachon is 6-7 kilometers away. The beautiful Atlantic beaches, as well as the Great Dune of Pilat (the largest sand dune in Europe!) are located in the similar distance.
We didn’t use the spa facilities, so have no opinion in this regard. But I enjoyed to use the outdoor swimming pool, which is a moderate size, very clean, with plenty of comfortable beach chairs around.

To be honest, I have to mention some deficiencies. Those deficiencies are related to the bathroom. The bathroom itself is very nicely designed, however, the shower has an insufficient pressure, so it’s really inconvenient to use. Secondly, the absense of lighting of the mirror in the bathroom. There are only obscured lights on the bathroom ceiling, so it’s absolutely impossible to make-up for ladies at the bathroom mirror... Probably this lighting was not installed yet, because the hotel was just opened? Nevertheless, I believe that the hotel management can easily remedy those deficiencies.

Overall, the Arcachon area is one of the most amazing places in Europe I’ve visited during many years of my travelling. The Quality Suites & Spa is an ideal place to stay, if you want to explore the Bassin of Arcachon, when travelling by car. It’s important to note that the car is a must. The hotel has an ample free parking with a lot of space (it’s seen in the photo).

Despite of the mentioned small deficiencies, I truly recommend this hotel and evaluate it as excellent :))

Room Tip: The hotel rooms are oriented to the East and to the West. My tip: ask the room in the 2nd floor orie...
See more room tips
  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

295 people have reviewed this hotel

Traveler rating
    78
    117
    55
    40
    5
See reviews for
23
206
5
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Povoa de Varzim, Portugal
Top Contributor
87 reviews 87 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed June 24, 2011

We stayed in this hotel for 3 nights and our overall impression is average. Rooms are large (excepto for the wardrobe) and confortable but the view is awfull. We reported a problem with air conditioning and that was repaired. Above all, I have to point out the kindness of reception staff. They were (Nicole, Alexya and Angela) very friendly, efficient and professional. In the day of our departure, we asked for a taxi to go to the train station but the taxo was only available 35 m later and we would misds the train. But the recepcionist (Nicole) offered us transport from the hotel to the train station in an hotel van. This was really something that touched us.
The negative points about this hotel is the location because without a car you can't leave the hotel as the bus stop is quite far (15 m walk) and the bus is only 1 per hour. Another negative point is the price because we paid the price of a 5 stars hotel and thius isn't. Above all, it was the firts time we had to pay if we wanted to go to the spa. This is not very correct because, apart from the spa, the hotel doesn't have any other special attraction to convince people to come. We will never return for the same price and conditions and we will not recommend this hotel to friends. The breakfest is very incomplete and disorganized and is not woth the 12 € we had to pay for it..

  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bordeaux
1 review
3 of 5 stars Reviewed June 24, 2011

You will need a car to reach this hotel, preferably with GPS. Located in an industrial estate, GPS warns it is located on an unpaved road. While the hotel is sold as "Arcachon", the town is six Kilometres away. It's a new hotel with an interesting funky design. Main problem is the quality of service. Breakfast is a shambles - a carelessly-thrown-together cold buffet that restocked haphazardly by disinterested staff. Warm milk with sub-standard cornflakes for 12 euros per person is not good value. Access to the indoor pool/sauna/steam room costs 26 euros per person - an additional cost that is not clear at time of booking. Bedrooms are comfortable though few are decorated in restful colors. No doubt, some will like predominantly green and pink decor. Building work on a large site adjacent to the hotel caused little disturbance. KD.

Room Tip: Ask for a room with darker, softer colors
See more room tips
  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to BEST WESTERN PLUS Design & Spa Bassin D'Arcachon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Design & Spa Bassin D'Arcachon

Address: 960 Avenue de l'Europe, 33260 La Teste-de-Buch, France (Formerly Quality Suites & Spa Arcachon)
Phone Number:
Location: France > Aquitaine > Gironde > La Teste-de-Buch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 hotels in La Teste-de-Buch
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Design & Spa Bassin D'Arcachon 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Travelocity, Booking.com, Tingo, BookingOdigeoWL, Priceline and Hotels.com so you can book your BEST WESTERN PLUS Design & Spa Bassin D'Arcachon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Design & Spa Bassin D'Arcachon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.