A large recently refurbished hotel, set on the coast in Los Gigantes. The location is really good, with views out to the Atlantic to the west of Tenerife, so great sunsets. The Hotel has quite a few facilities - the problem is no one tells you about them.
Most refurbishment has been in the public areas and the main pool area. These areas have a good contemporary feel to them and are well furnished with the usual sun beds and shades by the pools (there are2). The temperature of the pools is more suited to penguins than humans – even TT found it too cold (burrrr). Beware there are those who go to reserve their sunbeds at 7am when it is still dark!
The bar area and areas around it have plenty of room to sit and relax.
The rooms have had less attention, with the bathrooms still set in the 70’s, they could have least replaced the shower heads, ours was due replacement or a good clean. The bedrooms have been painted and a full-length mirror added during our stay. The balconies are good, even without a pool view – we had a good view of the harbour and cliffs. Service was a real problem – our room was only cleaned prior to 3 once (the day the mirror was fitted). This is not really acceptable.
Most of the people staying in the hotel were retired and have stayed there a number of times before. Their views of the changes were mixed, especially the food (more later) and the lack of day time entertainment.
The hotel is branded as a Thomson’s Couples hotel. Thomson’s brochure describes such hotels as “Contemporary, adults only hotels. Expect stylish eateries worth dressing up for “
TT recommends that if possible stay on a bed and breakfast basis – the hotel favours half or full board. The one restaurant is more of a canteen – rather than a stylish eatery worth dressing up for (and they have a dress code in the evening, which given the ambiance of the venue is a bit much!). Despite having a half board package TT ate out 5 nights of the 7. There is the option of waiter service once per week, there are two choices on the menu – take it or leave it, the menu for this option was not changed during the 7 days.
It is fine for the buffet breakfast, which is good. Omelettes, fried eggs etc. are freshly cooked and there is a selection of fresh fruit – shame about the coffee, which is awful.
There is no food available from 3.30pm until dinner starts at 6.30pm .
Wifi is an expensive option, with 2 grades of service – why do European hotels still charge extra. Other extras include 10 euros a week to use the safe in your room!
Entertainment in the bar in the evening hit a low point with comic Elvis.
This hotel appears to be trying to appeal to a younger customer, but they need improve the evening dining and sort some of the service out.
But for location and if staying for B&B it is acceptable.
- Also Known As:
- Los Gigantes Acantilado De
- Los Gigantes Hotel
- Los Gigantes Hotel Tenerife
- Hotel Los Gigantes Tenerife
- Hotel Los Gigantes Tenerife, Spain
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