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“Superb,” 4 of 5 stars
Review of The St. Regis Mardavall Mallorca Resort

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The St. Regis Mardavall Mallorca Resort
5.0 of 5 Resort   |   Carretera Palma-Andratx 19, 07181 Costa d'en Blanes, Majorca, Spain   |  
Hotel amenities
Certificate of Excellence 2014
Formby, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Superb,”
4 of 5 stars Reviewed July 22, 2014

A couple of days of magic, the room was fantastic and the quality of the lined was superb, soundproofing was excellent, the manicured grounds beautiful, and the food second to none, best place to be on a hot afternoon is the terrace overlooking the gardens and out to the sea, a glass of champagne and a piece of the delicious chocolate cake and your in heaven,,
will definitely be back

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Fomm1, Manager at The St. Regis Mardavall Mallorca Resort, responded to this review, July 24, 2014
Hello to Formby!
Great to read from you, thank you so much for your positive feedback and for posting it here on Tripadvisor. We were delighted to be your host and are looking forward to seeing you soon again here.
Sunny regards from Mallorca,
C.Fomm
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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267 reviews from our community

Traveler rating
    196
    42
    16
    10
    3
See reviews for
64
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milan, Italy
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

I simply love this hotel. I spent five amazing day, indulging myself with a premium Spa, and watching the breathtaking sunset from the balcony of the very spacious room. Premium servise, outstanding staff at the front desk.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Fomm1, Manager at The St. Regis Mardavall Mallorca Resort, responded to this review, July 24, 2014
Dear Rovena A,
It was our pleasure to have you as our guest and we are delighted to know that you enjoyed your stay! Thank you for having taken the time to share your experiences here.
We would be very pleased to seeing you soon again at The St. Regis Mardavall.
Muchas gracias!
Best regards from Mallorca!
C. Fomm
Hotel Manager
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

This is the last night of our family holiday...it has been perfect! The staff are definitely the best we have ever come across. The rooms are superb, the food fantastic and the layout and facilities wonderful. The children's club is amazing, as are the staff there and for the first time I managed to visit the the fabulous hotel Spa and gym with my husband as I felt comfortable enough to leave all the children in the club. There isn't anything to moan about. There have been eight of us and it has been worth every single penny. Thank you to everyone at the St Regis Mallorca.

Room Tip: Great interconnecting rooms for families.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Fomm1, Manager at The St. Regis Mardavall Mallorca Resort, responded to this review, July 24, 2014
Dear Jill B!
Thank you so much for your "WOW" comments! It was a pleasure to be your host at the St. Regis Mardavall and we are very happy to know that you enjoyed each and every minute of your stay. Meanwhile I shared your feedback with my entire team, which is a great motivation for all of us to keep up the good work.
We are looking forward to welcoming you very soon again!
Warm regards from the Mardavall,
C. Fomm
Hotel Manager
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 17, 2014

Nothing more to say about this hotel other than it is exceptional.
From check in on the veranda to the amazing wait staff at the pool, this property lived up to the St. Regis banner. The room was exceptional (Jr. Suite) - beautiful design with amazing views. The only criticism I could even find would be the concierge, while they were helpful and very nice, they didn't have the instinctual qualities I've found staying at other hotels of this caliber. One suggestion to the hotel.: because of its location, it would be a nice feature to have basic transportation and/or bikes for the guest gratis - their are things to do and see in the immediate area (1mile) but every time you want o go out you need to call a cab to take you a mile or two. I've been at other hotels where they run a local transport service or give guest bikes to explore at will without the hassle of renting a bike or cabs.

Room Tip: Jr suites are awesome.We got one in the last building, was quite ,but a nice little walk every time...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Fomm1, Manager at The St. Regis Mardavall Mallorca Resort, responded to this review, July 24, 2014
Dear Guests,
May I thank you for your kind feedback! I am very pleased to know that your stay at our St. Regis Mardavall was almost upto your expectations. On the other hand I regret to read that your experience with our Guest Service Team was not what you expected, I am very sorry for that and I can assure you that I have already discussed the issue with my management team to take corrective measures. At the same time I shared your very positive comments with my entire team.
We have taken note of your recommendation to offer some kind of free transportation to our guests.
Once again, thank you very much and hope to see you soon again!
Kindest regards from the entire Mardavall Team!
C. Fomm
Hotel Manager
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were given a junior suite, but it just didn't seem as large as I was expecting. The layout of the bathroom is a bit awkward, and it took about 20 seconds to build up enough water pressure to flush the toilet. It is definitely a family friendly resort, so just be aware that the quiet tranquility can be disrupted. The spa is lovely, with all of the different steam rooms and pools. A really nice gesture was the assistant manager, a delightful woman from the Netherlands, who greeted us at breakfast, and recognized our name right away and knew of our arrival and departure dates. Her keen awareness of all that is going on at the property was astounding and impressive, and her genuine warmth and hospitality made our stay that much sweeter.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Fomm1, Manager at The St. Regis Mardavall Mallorca Resort, responded to this review, July 7, 2014
Dear guests,
Thank you for your stay and for sharing your experience here on Tripadvisor! We are happy to know that you enjoyed your stay at the St. Regis Mardavall, do regret however that you expected the room to be bigger.
Also thank you for your kind comments on my assistant, I will certainly pass this on to her.
We would be delighted to welcoming you soon again.
Kindest regards,
C. Fomm
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Top Contributor
111 reviews 111 reviews
25 hotel reviews
Reviews in 65 cities Reviews in 65 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed May 28, 2014

First of all I want to clear 1 thing. We are talking about top-class hotel, so I expect everything to be at high-level. Ok here we go:
positives: nice breakfast, big room, friendly stuff;
negatives: no fresh juice variety (only orange available), no a-la-cart menu during breakfast (only eggs), very poor shower (unbelivable!). It was flushing all-around and we had to ask someone to fix it. After that we got the shower which couldn'be even ajusted.
Parking - 20 EUR per day? really? And nobody tell you about it before check-out. Not a drama, but....You take some hundreds EUR per night and want additional EUR for your OWN parking? What next? Will take extra charge for Wi-Fi? Or will charge extra for hot dishes on breakfast?
The "Michelin" restaurant is not excellent. I had 8-course menu and my wife got 6-course. 1 of all they asked me if I have an allergy and I said: "YES!". I have allergy for fish but can eat any sea-food. They offered me to change one fish course for chicken. Excellent! And what do we see? After an hour I get the fish! Perfect service. Also: I asked to bring the lemon for water and they just forgot it. And the last thing: the FORGOT TO BRING 1 COURSE! can you imagine? I do remember that the menu had 1 course of lobster with smth. But there was no lobster and I had only 1 dish more than my wife! As all the dinner took over 3 hours we decided not to do anything about it as it could take one more hour I suppose.
Everything else was good.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Fomm1, Manager at The St. Regis Mardavall Mallorca Resort, responded to this review, June 2, 2014
Dear guests,
First of all, I would like to thank you for staying at the St. Regis Mardavall Resort and for taking the time to give us feedback regarding your stay.

We highly appreciate your opinion on our hotel and services. Constructive criticism, positive and negative alike, is always welcome at the St. Regis Mardavall, aiding us in improving, where improvement is needed, repairing, where repairs are necessary, and being proud of, what is worth being recognized.

I am very sorry to read that the service in our restaurant failed and that you obviously were not informed about the price of our car parking. Please accept my sincere apologies for the inconveniences this might have caused you and kindly allow me to assure you that I have already discussed the issue with my management team to take corrective measures.

Dear Guest, thank you once again for your valuable time and comments.
Should you plan to return to our beautiful island please do not hesitate to inform me of your next reservation, giving me the opportunity to make your stay more pleasurable.

With best regards from Mallorca,

C. Fomm
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 21, 2014

We absolutely loved The St. Regis Mardavall. One of the best places we've ever stayed! Then again you wouldn't expect anything less than perfect considering the prices. It is well worth it though - always available chairs around the swimming pool and just lovely food. Brilliant staff making sure you are never left without a drink or snack. The rooms are just perfect and the proximity of the marina being just 10 min away makes it just top class place to stay. Highly recommended!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle v, Manager at The St. Regis Mardavall Mallorca Resort, responded to this review, May 23, 2014
Dear guests,
We are delighted to know that your stay with us was up to your expectations and you enjoyed it!. Thank you for sharing your kind comments here and hopefully we will have the pleasure to welcoming you soon again.
Sunny regards,
C. Fomm
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Mardavall Mallorca Resort

Address: Carretera Palma-Andratx 19, 07181 Costa d'en Blanes, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Costa d'en Blanes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Costa d'en Blanes
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Mardavall Mallorca Resort 5*
Number of rooms: 130
Official Description (provided by the hotel):
The St. Regis Mardavall Mallorca Resort is one of the most prestigious resorts of the Mediterranean. Located near the exclusive area of Puerto Portals between the Tramuntana Mountains and the sea this hotel offers to its guest a unique experience of luxury and tradition. The tailored and personalized St. Regis butler service, along with the captivating views from the rooms and the exceptional restaurants will create an extraordinary experience impossible to forget. ... more   less 
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Also Known As:
The St. Regis Mardavall Mallorca Hotel Costa d`En Blanes
St Regis Mardavall Mallorca Hotel
Mardavall Hotel
St Regis Mardavall Mallorca Resort
The St. Regis Mardavall Mallorca Resort Spain/Majorca

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