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“A gem for business or pleasure” 5 of 5 stars
Review of Palm Beach Marriott Singer Island Beach Resort & Spa

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Palm Beach Marriott Singer Island Beach Resort & Spa
4.5 of 5 Resort   |   3800 North Ocean Drive, Riviera Beach, Singer Island, FL 33404   |  
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Ranked #1 of 3 Hotels in Singer Island
Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“A gem for business or pleasure”
5 of 5 stars Reviewed January 12, 2013 via mobile

Just attended a business meeting here. The room was spacious - like a timeshare condo. Quiet rooms. Nice beach. Excellent restaurant and bar. Very well done meeting with excellent food and staff support. Would love to spend a weekend here.

Stayed January 2013, traveled on business
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633 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth Amboy, New Jersey
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 9, 2013

My family and i stayed here in August 2012. We spent a few days in orlando and then drove down to WPB to meet some friends. the hotel is very nice. modern and clean, nothing too fancy, but served our purposes. Valet parking always a plus. All the rooms are suites which was very helpful since we were traveling with our 2 yr old. the suites were very clean, had washer/dryer, new appliances (all of which worked well), and an amazing ocean view. the beach is beautiful also, clean and easy to get chairs/umbrellas (although we did have to pay to rent them, which I was confused about, that didnt seem right). was disappointed with one of the pools though, the one right outside the lobby. it is quite small and there were never chairs available. if you were lucky enough to get a chair, you most likely would not get an umbrella. there were only FIVE (yes i counted). oddly enough, when we asked about the pool, we were told there was only this one, however, after we complained about the lack of seating, we were then told there was a second one. why we werent told this first, i still dont understand. so we went over to the other pool which had a water slide and a wading area which the kids loved. it was bigger and we were able to find chairs, but we did have to wait a bit. very crowded. the line for the water slide went smoothly though.
all in all, i did love the room and all the amenities. the housekeeping was sparse, they only came once in the 3 days we were there (i would have prefered daily service), but the beach and the views were so beautiful, we would likely return.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

We have stayed here 8 times every time is better the spa is great the people are nice the room is very clean, everything you need is right on site Resturant, gym ,spa two pools one with kids slide beach steps away Starbucks right in hotel you can't find another hotel condo in singer island this is the only one. And it is great highly recommend it to anyone.

Stayed December 2012, traveled with family
Was this review helpful? Yes 3
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baltimore
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 5, 2013

We spent 4 nights here over New Year's Eve with our son, 3.5. I was a little hesitant to book this hotel in this area as we have stayed at The Breakers multiple times and I knew going into it that it would not even compare but was willing to give it a shot at least coming close. Boy, was I wrong. The lobby is nothing spectacular and looks like an average hotel. I will give them kudos for great pools - large and very child friendly.

The rooms are large and very nice especially by Marriott standards however here is where some of it fell apart. I took a shower and put on a robe after and my 3.5 year old asked what was on my robe - I thought he was well being three until I looked and there was blood all over the bathrobe - and it certainly wasn't mine! When housekeeping came to do our rooms I noticed she never changed our pillowcases or sheets as we had requested as I had spilled Nyquil and it was still there on the sheets and cases after our room was cleaned. The pull out bed is a joke with springs sticking through and the mattress being paper thin - I asked for a rollaway because I got the flu when there and didn't want to get my son and husband ill and they said that a rollaway could not be sent because we had a pull out couch - even after I explained I was ill.

Service here is deplorable - complete disorganization or lack of training - we ordered lunch at the infinity pool and 1.5 hours later still had not been served - this was also after I had to hunt the server down to order as not once was asked if we wanted anything - after I asked to speak to the manager we finally got our food. This same incident happened the next day on the beach - the server didn't even put our order in - thankfully, the bar tender at the tiki bar on the beach was affable and on his game - so thank you Micah. We tried getting drinks at the bar inside and the guy had no idea how to make half the drinks they had listed on their menu. I found the bar/wait/restaurant service to be unacceptable especially at resort where you are paying over 500/night. I also don't think they should charge 30 for beach chairs and it should be inclusive with the resort. We went to the Breakers - Seafood Bar for dinner one night and had more service and better time in those 3 hours than we did in our 5 day stay at the Marriott.

The positives large rooms, with full kitchen, washer/dryer, great pools and beach. The negatives far outweigh the positives and we will not come back nor will I recommend to anyone else. Marriott failed on so many levels and fell far below my expectations, don't waste your money The Hyatt at Coconut Grove Bonita Springs and the Hyatt Clearwater Beach does a much better job for far less money, now if you truly want the best there is no other place comparable to The Breakers.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 3, 2013

Spent New Years Eve at the restarant here. Had a wonderful meal here to ring in 2013...the food was lovely, the desserts way too many and the small band was good.

The service was a little slow, but we were not in a hurry.

The condos here are beautiful, and while staying in an upper floor over looking the ocean, it was peaceful and just a little bit of heaven.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington, dc
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 3, 2013

We spent four nights here over the Christmas break with our children, 12 and 14. To sum up our experience, we were so glad to have discovered this lovely resort near Palm Beach. However, as much as we came to love our stay here, it did not begin well. We had requested a room on a high floor in our reservation. When we checked in, we were assigned a room on the 4th floor with a "view of the pool". The lady at the front desk offered to check with a manager about availability of a higher floor. She returned and said it was the best she could do because they were very booked. She assured us, with a straight face, that it was a lovely room. When we arrived in the room, we were completely appalled with the room we had been assigned. Our balcony faced the back of the tiki hut restaurant at the pool with horrible food/smoke odors blowing up at us. Not only was the balcony unusuable, there was no view at all except the back of a building. In addition, the stainless steel refrigerator in the kitchen area had dents all over the front door. My husband called down to the front desk and spoke to a clerk who again gave us the run around that there nothing else available. Finally, he said the room was unacceptable and got a manager on the phone who was willing to move us to a room on the 8th floor. It's almost as if the hotel tries to see which sucker will take the worst room in the hotel. I just read other reviews on this site about the same terrible room.

Now our vacation began. The room on the 8th floor was beautiful and we had a lovely view of the pool area. It was a one bedroom with a sofa bed in the living area for the kids. The kitchen was well appointed with stainless steel appliances (in good shape). We also now had two bathrooms instead of the one bathroom in the first unit. The master bath was absolutely gorgeous with a large shower and a separate tub. The bed was very comfortable. In addition, there was a large walk-in closet with shelves and drawers. This is what I expected from a resort of this calibur and we were very pleased.

The resort itself is lovely. Our kids loved the two pools, though they spent most of their time at the infinity pool (there is no sign stating that children aren't allowed and there were lots of them in the pool). We also spent a day down on the beach. As much as we loved the beach, it's a shame that they charge $30 a day for two lounge chairs and an umbrella. Our 14 year old daughter also wanted somewhere to sit so we ended up paying $45 to spend the day on the beach. Considering the level of this resort and our room cost, it seems overboard to charge so much for the beach accessories.

The hotel has lovely outdoor seating areas that have heat lamps on at night as well as some fire pits. We had a wonderful breakfast in the main restaurant each morning and got to sit by the windows with beautiful ocean views. The exercise room was well outfitted with lots of equipment (treadmills, elipticals, yoga mats, free weights etc.).

Other than our bad check-in experience, our only other complaint is the $20 per day valet fee. The hotel has no self-parking so you basically have no choice but to pay that steep rate if you have a car (which most people do). Plus, you have to tip the valet's every time you take your car in and out.

Overall, we loved our stay and hope to return again some day. Our kids loved it so much, they didn't ever want to leave the resort.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Springs
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 2, 2013

Just as we did last year, this September our family stayed at the Palm Beach Marriott Singer Island Beach Resort & Spa. Our group consisted of three age groups. Seniors, Middle Aged, and Teens. There was something for everyone to do. You could enjoy a walk on the beach and pick shells or a nice swim. You could also enjoy their spa facility or the adult pool. The pool which had the slide was fantastic. The restaurant by the pool and the band playing made you feel like if you were in some island paradise. Some of us also used the gym. At night we would sit outside by one of the fire pits and enjoy the wonderful breeze and the beautiful moonlight.
No matter if it is a large group or a couples get-away, this is a place to come to. I hope to be back next summer.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Beach Marriott Singer Island Beach Resort & Spa

Address: 3800 North Ocean Drive, Riviera Beach, Singer Island, FL 33404
Location: United States > Florida > Singer Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Singer Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Palm Beach Marriott Singer Island Beach Resort & Spa 4.5*
Number of rooms: 232
Official Description (provided by the hotel):
Situated oceanfront between Jupiter and Palm Beach on Florida's famed Gold Coast; Marriott's newest condominium resort is set amidst the aquamarine waters and the glistening sandy beaches of the Atlantic Ocean. Our condominium hotel has upgraded room amenities and full kitchens, breathtaking views, and plenty of activities to keep everyone in the family happy. Relax at one of our two pools, spend a day at our signature Spa, play on the beach, or take part in the extraordinary shopping and dinning of Palm Beach, the choices are all yours ... more   less 
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Also Known As:
Palm Beach Marriott Singer Island Beach Hotel Singer Island
Palm Beach Marriott Singer Island Beach Resort And Spa
Hotel Singer Island Florida
Singer Island Resort
Palm Beach Marriott Singer Island Beach Resort & Spa Florida

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