We arrived for a few days here in August. Despite quite a number of positive reviews, hotel did not live up to expectations. The rooms are overall very decent and the views over the lake is amazing. Get a room on the first floor and you will have a large balcony overlooking lake Lugano. The rest of the hotel, including service and friendliness of the staff I would rate as average. Clearly a top-notch place 10 years ago, the family hotel seems to have not moved forward in the last 15 years. We are pretty relaxed travellers but service is extremely slow (often we waited at the reception for 15 minutes without anyone showing up), and smiles hard to come by. The breakfast offered is poor at best. All in all it is a good location near lugano, but slightly overpriced for the service and state of the hotel.
- Official Description (provided by the hotel):
- Von der Besitzerfamilie personlich gefuhrtes Ferien- und Familienhotel direkt am Ufer des Luganer-Sees. Badesteg mit direktem Seezugang und Schwimmbad. Gratis Sonnenstuhle und -schirme. Panoramarestaurant mit Terrasse am See. Tessiner und Italienische Spezialitaten. Eigene Weine und Grappas. ... more less
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