Deterioration by all means. I used to stay regularly at Del Lago, though it was not near my business partner, it was my realxing ossis. Yes, the crew used to be very effecient, Barbara and the rest. They were simply everywhere: professional, service oriented and efficient. Even if I stayed in Como or Lugano, I always planned meals there...
Elas, that is history, we stopped at 13h55 on September 6th, 2013 and were received in a very unpleasant manner. She was so unpolite that I was really speechless. It was a new staff member, at least she was not there in May 2013. We could not eat ( Ok kitchen closes) but even not drink. She said these are the new opening hours and pointed to the door. Only hotel guests can order... There was no guests at all... If the management is maintaining the costs of opening including the manpower! Why receive other guests, specially when it is empty? What difference does it make?
The hospitality industry is selling a service and truly I would think twice before returning...
- Also Known As:
- Art Deco Melide
- Official Description (provided by the hotel):
- The Dellago was built as a small family hotel around 1907 and has since seen many concepts & transformations, but it has never been completely restructurated: this place has style and patina.as a holiday hotel, there is not enough space, as a design hotel we are much too improvised and for families we are far from being suitable, but for a relaxing city escape in jeans and chucks it's absolutely gorgeous. 21 simple or stylish, basic and luxurious, tiny and huge but always surprising rooms, an excellent fish and seafood restaurant, cool sound, wacky people and a lake lounge where your feet sometimes literally get wet are all perfect reasons to forget about the daily hassle for a couple of precious moments. ... more less
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