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“Home from home” 5 of 5 stars
Review of Les Eaux Tranquilles

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Les Eaux Tranquilles
9 Quartier De La Condamine, 11500 Belvianes et Cavirac, France   |  
Hotel amenities
Paris, France
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Home from home”
5 of 5 stars Reviewed August 18, 2012

We spent 10 wonderful nights at Les Eux Tranquilles. The location is breathtaking, with stunning mountain views, very quiet, peaceful and relaxing, but with easy access to the main road to both Carcassonne plus Perignan and the coast. The rooms were spotless, very comforatble and well equiped (even had tea/coffee making facilities!). The food was varied, delicous and plentiful!. But it was Chris' warmth, and generosity (in every sense of the word) that really made our stay here so special. He is fun, interesting, well informed (and does allow guests to mingle uninterupted.....) He went well beyond the expected duties of a host to accomodate our needs! We hope to return next autumn to see the region in its full splendour. Thanks for everything Chris - love to Paddy, Max and Boots. Linda and Marc

Room Tip: The Lavender room is north facing, therefore remains cool in high summer
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher K, Owner at Les Eaux Tranquilles, responded to this review, August 23, 2012
Thanks for such an excellent review. It was a pleasure to meet you both and we had some great fun. Thanks for choosing Les Eaux Tranquilles for your holiday and we look forward very much to seeing you again in the Autumn.
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69 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
milan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2012

We had the oppotunity to spend two nights in this wonderful site. Thanks to Chris! He is a won derful patron, gave us all the help to make our stay comfortable and giving the real impression to be "at hom". We had dinner in the big and marvellous garden close to the river and then Chris let us to pick all the cherries from his own trees, so that we run the risk to get indigestion!
The lovely room Fontainebleu was perfect for our good sleep and it is very well equipped with everything is necessary for the personal care inclusive of toothbrush and paste!!!
The surroundings of this site are full of opportunity to see and learn the history of the "Pays Cathare". Very goooooooooooooooood!
This place, for us, is a 4 star one!

Giovanni & Simona

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher K, Owner at Les Eaux Tranquilles, responded to this review, August 23, 2012
I am so glad you enjoyed your stay with us, it was a pleasure to have you here. Great guests and would recommend them anytime.
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Arles
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012

Great location, good accommodation, host Chris was excellent. Evening meals and wine all good stuff. My feeling was if we had stayed any less than a week we would have cut ourselves short however seven nights in this region during May is probably spot on. Would I return for another stay if in this area of the Pyrenees, Thats's a yes.
As for the price of our Half Board, well I thought it was a pretty good deal

Room Tip: Grab a room with both bath and shower
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher K, Owner at Les Eaux Tranquilles, responded to this review, May 23, 2012
What wonderful guests, would welcome them again anytime. Had a good old natter over dinner especially about rugby, just a shame John's a Kiwi (wink). Glad you enjoyed your stay and hope that the rest of your holiday was equally as good. Thank you once gain for choosing Les Eaux Tranquilles.

Chris
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Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2012

Read the reviews before we booked, could it be this good, and yes it certainly was. Excellent views and location, good food and a very helpful host who helped us to keep the conversation going at dinner. Odd review from Harry, seems to be the odd one out, but don't worry Chris we will be back.

Stayed April 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher K, Owner at Les Eaux Tranquilles, responded to this review, May 5, 2012
Many thanks for your excellent review. We enjoyed having you to stay, super guests. Hope you will come and visit us again, you would be more than welcome.
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Carlisle
Reviewer
4 reviews 4 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 25, 2012

The main problem with this is the host. Doesn't he go on and on and on and on. Chris is an expat who tells you at great length why he no longer lives in the UK. You are forced to listen to him all through the evening meal and again at breakfast. You cannot start a discussion with any other guest without Chris interrupting and giving his opinion. He monopolises the conversation. The pre-booked meal was good, and a bit on the expensive side No coffee was offered at the end of it either. No hand soap in the rooms. The bedhead didn't fit the bed, which made the room look odd, and the cats were allowed on the table. Beds were OK although one of us had a bad back afterwards which impacted the rest of the holiday. No Mrs Kenway! A lovely location, though.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher K, Owner at Les Eaux Tranquilles, responded to this review, April 27, 2012
I guess that this is the type of review that B&B owners dread receiving and I have wondered how to respond although in this case it may be better to let my other reviews speak for me. It can be made even worse when you’re the ‘piggy in the middle’ between a group of guests that are diametrically opposed in their views and one complains about the other. Sometimes one has to forcefully steer the conversation away from subjects that others are not comfortable with.

Moving on to address the points raised.

Meals – Our evening meals are competitively priced at 25 Euros per person which include an aperitif, starter, main course, cheese, desert, wine and normally coffee. When you compare this to the local restaurants where a three course set meal starts at 23 Euros excluding aperitif, wine and coffee I feel our price pretty reasonable, especially when you take in to account the comments about giving people too much. It is true that no coffee was offered, I forgot, my fault but then they could have asked and I would have been more than happy to make them some.

No hand soap in the rooms – We are not a hotel we are a Chambres D’Hôtes. We offer soaps, shampoo and shower gel primarily to those who travel by air as often these items are not permitted with some airlines. Most people tend to bring their own as they prefer particular brands. This couple bought their own but packed them in the car prior to early departure. They then, after breakfast, put their bikes on the car and obviously wanted to wash their hands. We have a communal toilet with washbasin (and soap) to save guests constantly going back to their en-suite rooms which they could have used if they had asked.

Cats allowed on the table – NO cats are categorically not allowed on the table at any time. In this case ONE cat tried to get on the table and had its front paws on the table (back legs on the chair). It was removed, placed outside in the garden and an apology was given (and I thought accepted). This is not a normal event and I can only profusely apologise again. Personally I thought comment made it sound like there were hundreds of cats sitting on the table when there wasn’t.

Headboard didn’t fit the bed – This room can be reserved as either a twin or king-size. The headboard is designed to take both configurations in to account. Whilst we are talking bedrooms and beds I noticed the reviewer did not mention that they had reserved the cheapest room we have and were actually given a free upgrade to a better room. They also didn’t mention that we gave them free cycle storage for two bikes in our garage.

Bad back – I am genuinely sorry to hear this and am sad that it impacted on the rest of the reviewer’s holiday although I am not sure it was necessarily our bed. Firstly everyone likes a particular type of bed which is a nightmare for anyone in our business. Some like them soft, some like them medium and others like them a bit harder. You can’t please everyone although this is the first complaint about any of our beds. Secondly I must admit that this particular bed is probably harder than our others which I always understood to be better for people with a dodgy back but I am no expert on this matter.

Once again I am sorry that the reviewer did not enjoy their stay. By way of compensation I am happy to offer them two nights stay with breakfast (no evening meal, there are many restaurants in Quillan) free of charge in our most expensive suite (when not already reserved) and I promise not to talk to them at breakfast.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 23, 2012 via mobile

We stayed at les Eaux Tranquilles for 3 nights this spring as part of our exploration of this amazing area of southwest France, and it couldn't have been a better experience.

The rooms were clean, quiet and spacious, and our genial host Chris was a mine of useful information, helping us get the most out of a short stay; plus his cooking was first class. I recommend eating in with him the first night to have the chance to make the most of his experience.

His recommended walking guide was equally interesting and tailored our guided days out to our interests and fitness, with the pleasure of adventure at our pace.

I cant stress enough how Perfect the location is; near enough to coullieres and Perpignan on the coast and a short distance to many of the Cathar castles and monuments. The local area is full of equally fascinating scenery that is waiting to be discovered. A week would easily be filled with a variety of activities for all ages and interests, and we would have loved to try the gorge rafting had it been the season.

Definitely a place for explorers, lovers of the outdoors and local history. The house itself is set in a lovely location on the banks of a river. Quite a few pets present which we enjoyed a lot, but I imagine it might be the a consideration for non animal lovers.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher K, Owner at Les Eaux Tranquilles, responded to this review, April 25, 2012
Many thanks for your kind comment.

We were very lucky to find our B&B (formally a family home) with it's excellent location at the centre of everything touristic within the region. Many people, like yourself, find it very peaceful and quiet yet conveniently located. It was a shame that you did not have the best of weather for your walking. I personally prefer late September onwards for walking, the colours are truly wonderful and there is hardly any rain if at all.

I would like to say I am also the chef but I am not, just a cook but I do try to create interesting food using local fresh produce. It seems from other guests comments that my only failing is giving people too much. In the summer I specialise in BBQ's eaten on the terrace which are always great fun and have a wonderful ambiance even if I say so myself.

Glad you enjoyed the guide (we have two, male and female). Bill has some very interesting stories to tell and knows the area 'like the back of his hand' as they say.

We look forward to seeing you again.

Regards

Chris
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Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 19, 2012

It was a perfect spot for a small rest in a busy trip, we had a very relaxing time there. It felt almost like being at home, with the dogs and cats to play with and the fabulous fire when it got really cold.

The views from the window in the room was beautiful, looking out over the river and the mountains. The room was warm, and spacious enough for us not to be in each other's way.

Close enough to the all things you want to see but far enough off the 'tourist track' to be peaceful.

Chris was exceptionally helpful, very friendly and the meals were lovely (and huge!). He gave us lots of advice and the good local knowledge on what to see and do during our stay.

Would have stayed longer, but there was more of France to see....

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher K, Owner at Les Eaux Tranquilles, responded to this review, April 21, 2012
Thank you for your comments, we are pleased you enjoyed your stay with us. Hope you enjoyed the rest of your time in France and perhaps we will see you again sometime, you would be more than welcome. We will try and cut down on the dinner portions (wink).
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Additional Information about Les Eaux Tranquilles

Address: 9 Quartier De La Condamine, 11500 Belvianes et Cavirac, France
Location: France > Languedoc-Roussillon > Aude > Belvianes et Cavirac
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 B&Bs / Inns in Belvianes et Cavirac
Price Range (Based on Average Rates): $
Number of rooms: 4
Official Description (provided by the hotel):
Sitting in 2 acres of private park at the foot of the Pyrenees Mountains on the banks of the river Aude just 4km south of Quillan. Ideal for visiting the Cathar Casles, walking, cycling (TDF route) and water sports. Locate 1H from both Carcassonne and Perpignan just off the D117. During the summer months breakfast and evening meals are served on our large terrace. ... more   less 
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