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“Nice location and beautiful sunset” 3 of 5 stars
Review of Bahia Sur Hotel

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Bahia Sur Hotel
4.0 of 5 Hotel   |   Cano Herrera s/n, 11100 San Fernando, Spain   |  
Hotel amenities
Ranked #2 of 3 hotels in San Fernando
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice location and beautiful sunset”
3 of 5 stars Reviewed September 3, 2013

I stayed there in one of apartments with group of my friends. Staff at the reception was helpful and nice. Breakfast was ok but most of the pastry untasty. Rooms were not cleaned during our stay though the towels were changed. Swimming pool is fabulos! And so is the sunset.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Malaga, Spain
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 8, 2013

We stayed at this hotel at the end of May with a group of 50 people, found the rooms clean and everything there that you needed, the food was basic but could find something to suit everyone. The service was poor and not always helpful but think that was due to the fact that there wasn't much staff and that they hadn't been paid for several months. Overall couldn't complain for the money we paid.

Room Tip: Rooms overlooking the pool area have better view, the other side overlook the shopping mall & su...
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBahiaSur, Community Manager at Bahia Sur Hotel, responded to this review, June 10, 2013
Dear costumer,
Thanks for sharing your opinion about the South Bay TripAdvisor. We like to know you enjoyed the hotel and the food. Hope to see you around here again soon. You can follow our news through our Facebook.
A greeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marbella, Spain
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 11, 2013

We stayed at the Bahia Sur Hotel 2 nights with a group of 45 people for a bridge tournament, we are just beginners in bridge, but it is fun to try those events to see how it is done. Actually I shouldn't complain because I believe that you get what you pay for, and this was very economical, but I still believe that a smile doesn't cost too much, so I really would have appreciated that in the service at the hotel's restaurant. The reception was fine and their service very good, but the room lacked a lot of things that should be standard in a hotel that says being 4 stars. No waste bin in the room, no amenities in the bathroom, no holder for the toilet roll paper, a lamp was out of order. I must say that when I called the reception about this, they send very quickly someone to fix the toilet paper holder and the lamp, which didn't help because it continued to flicker. If we had to go alone we wouldn't choose this hotel.

Room Tip: We got a room looking over the parking lot, which was not very nice. The impairs where on this side...
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBahiaSur, Community Manager at Bahia Sur Hotel, responded to this review, March 13, 2013
Dear customer,

Thanks for sharing your experience in South Bay Hotel. We regret that these small details will be uncomfortable for your stay in San Fernando with us. We will take serious note of what comets that does not happen again. Sorry for the inconvenience. We hope to see you again in our facilities.

Kind Regards,
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Faulconbridge, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 5, 2012

We stayed at this hotel in September this year. Eight months prior we had booked a non smoking room. Upon arrival we were advised that all non smoking rooms were booked out and that only this room was available.
The room itself was in a need of repair and had a shabby interior. The water temperature in the shower was only just tepid and also needed a clean. Some of the lights wouldn't operate as they need bulb replacements.
At night was like having a room over a pub with very loud music that went on Until early morning.
I must admit that the staff were very friendly and helpful. The location was ideal as there is a shopping centre attached and very central to getting around San Fernando.
We took things in our stride as we realise that many companies are struggling with economical hardships.

Room Tip: If you book a non smoking room prior, double check before arrival.
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBahiaSur, Community Manager at Bahia Sur Hotel, responded to this review, October 8, 2012
Hi Paula,

We regret not meeting your expectations. We will take notes and will pass your suggestions and comments to the maintenance department. We appreciate that values ​​our people positively. They work hard for everything to be perfect listening music belonged to the activities programmed in the hotel. Sorry for the inconvenience. We hope to see you at our facilities.

Best Regards,
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Madrid
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 21, 2012

The concept was good but I doubt it has been refurbished since it was inaugurated in 1992. I was lodged by myself in a 3-room apartment with scanty furniture, peeling paint, an old 19-inch TV set and bedsheets that didn't fit. The scarce staff was helpful, but didn't compensate for a feeling of being in a 2-star rather than a 4-star hotel. Breakfast was just average. Pool area was perhaps the best maintained.

Room Tip: Rooms over the entrance side must be noisy.
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  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBahiaSur, Community Manager at Bahia Sur Hotel, responded to this review, September 24, 2012
Dear customer,

We regret not meeting your expectations. We will take note of all comments. Our Hotel complies with applicable law in Andalucia about Tourism, so it has all the necessary requirements and how to be a 4 star hotel. We are delighted that you enjoyed our pool area.

Kind Regards,
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Namur, Belgium
Top Contributor
130 reviews 130 reviews
67 hotel reviews
Reviews in 71 cities Reviews in 71 cities
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed June 7, 2012

I would rate the Bahia Sur between Very good and average actually.
On the plus side: nice big rooms with all facilities and a seaview, generous buffet breakfast, good environment featuring excellent shopping, running and walking paths, seaside atmosphere, good choice of restaurants, wonderful staff, good value with the usual rebate, Kid friendly: availability of cots and baby-chairs
The less good points are:
very unreliable WiFi, slightly smelly outdoors at low tide

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBahiaSur, Community Manager at Bahia Sur Hotel, responded to this review, June 12, 2012
Dear Raobert,

Thank you very much for giving your opinion about our hotel on TripAdvisor. We will take note of their suggestions to further improve our service every day. We invite you to follow our Facebook page to see all our news and promotions. We hope to see you soon at Hotel Bahia Sur.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto,
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 20, 2012

The positives are that it was about a 3 min. walk to the Renfe train which is the best way to get into Cadiz. Trains are inexpensive in Spain, and driving into Cadiz, particularly during Carnaval was not what we wanted to do. Also, the parking was free.
But the beds are rock hard...the pillows are like pancakes. The floors are freezing cold. We asked for extra pillows 2x and were not provided any. No phonebooks in the room for how to reach Housekeeping. Obviously they don't want you to call them for anything. The rooms are a bit smelly, but if you aren't there much, you might be able to tolerate it, I suppose. The showers are old, water spraying everywhere. It was DEFINITELY NOT worth the money that we paid for this hotel. Hotels however directly in Cadiz are VERY pricey... If you have no other place to stay, you can probably put up with it...but I can't see ever staying there again. I don't know why it seemed so busy. Crappy place.

  • Stayed February 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bahia Sur Hotel

Address: Cano Herrera s/n, 11100 San Fernando, Spain
Location: Spain > Andalucia > Province of Cadiz > San Fernando
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in San Fernando
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bahia Sur Hotel 4*
Official Description (provided by the hotel):
The Hotel Bahia Surs located in the centre of the sparkling Bay of Cadiz, It is strategically situated in the heart of the shopping center. Apart from the breathtaking views of the sea, there are also splendid sunsets making this a point of matchless spectacular scenery. The complex offers on the one hand the possibility of accommodation in comfortable rooms and suites, furnished and decorated according to the freshness and clarity of this particular area of Andalusia. In addition, designed especially for families, friends, sports, cultural, religious, clubs and other entities, the area has bungalows, apartments, duplexes and studios, and our complex the only one in the province of Cadiz, which has this diversity units. All this in a perfect setting on the shores of the Bay of Cadiz, a true natural paradise. The vast experience in all types of sporting, cultural, educational and above all Congresses and Conventions, are a guarantee of success for the organization. Different kinds of rooms and you can choose from a small business meeting to spacious meetings and celebrations. If so, we add our superb cuisine Cadiz and the charm and joy of the land staff, confirmed the success of your celebration. ... more   less 
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Also Known As:
Hotel Bahia Sur
Bahia Sur Hotel San Fernando, Spain - Cadiz

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