Great Hotel to stay at, as business traveller I visit and see allot of places but I don't remember all of them this Hotel however made a very good first impression in 2010 and it lasted, i've been coming back ever since.
In total i've stayed well over a month in this hotel since mid 2010 and over the course of 4 years this hotel has been very consistant it what it delivers the rooms and bathrooms are clean, the beds are comfortable, wifi is for free (and stable!!!) good food at their restaurant and personnel delivers exeptional service! (In my experience this is a very rare thing)
Even though the hotel does not have the luxery of 5 star hotel, it is well worth its price compared to other hotels in the area (Switserland is expensive) in the summer the pool and the service makes up for what it lacks in luxery!!!!
Whenever I am in the area for business this is my place to go to, I've got everything I need/want, hence the titel "Comfy beds, Clean rooms and Exeptional service" and on top of that Lugano within 15 min driving distance to kill my time in.