We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It is what it is” 3 of 5 stars
Review of Dunes Hotel & Beach Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Dunes Hotel & Beach Resort to your Saves list
Dunes Hotel & Beach Resort
3.5 of 5 Resort (All-Inclusive)   |   Calle Campo Elias, Valle de Pedro Gonzalez 1 | Sector El Pueblito. Playa Puerto Cruz, Pedro Gonzales, Margarita Island 2000, Venezuela   |  
Hotel amenities
Ranked #1 of 2 Hotels in Pedro Gonzales
Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
“It is what it is”
3 of 5 stars Reviewed March 20, 2012

This is an older resort that is in remarkably good shape. The grounds, buildings and public areas are well maintained. The old section rooms need redecorating inside but even they are reasonable considering the price of this all inclusive.
It sells itself as a 4 star, however 3 would be more appropriate as you can't safeley use the ocean on this beach due to insanly high waves and undertow. Forget about snokling or kayaks etc. also the food is nothing to get excited about. That is not to say the food is bad, just boring.
We took the premium room in the new section, primarily because of all the reviews saying that was the way to go as well as the tour operator brocure which sold it as "adults only". We were serinaded to sleep EVERY night with kids still crying and carrying on after 10pm in the other rooms, so It is child friendly if that's what you want (we didn't). The pools at the main resort were dirty for the two weeks we were there, but you could find shade there. The pool at the premium section was clean but the sun would tear your skin off. Down by the beach there is some shade out of the contant wind under the palm trees which was very nice.
Dining was as I say OK but boring. We found the restaurant in the old section much better than the premium one for breakfast and dinner and the beach restaurant for lunch. The Premium was usually too crouded and noisy. The a-la-carte screwed up our reservation twice. The one time we did eat there I found the staff very unfiendly and the food only margially better, so when they screwed up the resevation on my birthday I was only too happy to go elsewhere.
Conclusion:
If you have kids and you want a cheap vacation in a relatively clean resort without any bells or whistles this would be OK but I might recommend Cayococo or Peuto Plata before this place even though it is cheaper

Room Tip: premium second or third floor have balcony
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,166 reviews from our community

Traveler rating
    264
    392
    286
    130
    94
See reviews for
375
444
14
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 14, 2012

if you dont expect to much, you will appreciate dunes. if you go, ask for the premium part of the hotel not much expensive. the wifi is not in your room you have to go in the lobby area and its not very fast. for the food its average everytime, not bad but nothing fancy. not much activities on the beach except volley, no sea doo, windsurfing, boat ride etc. the resort is not near anything you always need a taxi. but you have to go on the jeep safari tour its cheap and awsome...

Room Tip: ask for the premium part of hotel
See more room tips
  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 23, 2012

the hotel nice lots of thing to do there and relax at your own pace
plenty food and drink i enjoy it there just the time was short because of flight changes
travel agents especially from trinidad and tobago should be punish when this happen they should refund the people some money or be charged or bear the extra when flight changed and not short change the people
some have to earn the money very very hard
and some even a life saving
also the hotel manages and owers should look at the type of treatment these agent give there own people

Room Tip: say what u like before so they put u in a location suited 4 u i stayed premium it was quit and safe
See more room tips
  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Port-of-Spain, Trinidad and Tobago
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2012

Dunes was a fabulous experience, and with my tour operator, who also offered shopping trips almost every day, I had a great time seeing quite a bit of the island. (The retail side anyways).

Nice malls and cute things to get. Visit the flea market (with your belongings kept close) to find great stuff for nice prices. Nothing serious, but you can find awesome pearls in there, which is what Margarita is also known for.

The resort is spread over a sizeable parcel of land and is quite gorgeous. Certainly neo-Caribbean with that large splash of Spanish influence.

The staff are all gracious and attentive, there are smiles everywhere, and learning some simple Spanish phrases goes a loooong way. The only downside is the blah food.

The beach is nice and lively and the restaurant there is the best for lunch. Many grill & fast food options to choose from, sort of like a getaway from the lame fare in the regular buffet restaurants. Each night at the main restaurants were basically the same stuff with a "theme" that didn't really make much of an impact. The meat tends to be hard and overdone.

The nightly shows feature some solid dancing and awesome performers; and the nice family atmosphere means that guests are pleasant and in a great mood, good for making friends and mixing.

The premium pool is the utmost best, and the bar staff everywhere are pretty great.

Also, this may be a deterrent, but there are a couple kittie-cats that roam around, VERY CUTE, very harmless.

There is also a herd or two of CAPYBARA that wander the property, if you are lucky, you may get to see these awesome docile herbivores in the evening around the grounds. An absolutely unexpected and delightful opportunity!

Room Tip: Don't change your money in the bank, you will get the best price for your $ at the beach hut tha...
See more room tips
  • Stayed February 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 23, 2012

We just got back from Dunes (Feb 2012) and paid 900$ all inclusive. At that price Cuba and Margarita were our only 2 options. Everything else was over 1000$ easy. We opted for Dunes because of the weather, and we did good :) So all in all, it was worth the money but you can't expect a 4 star resort (2.5 or 3 max)
Quick list:
Weather (usually 32, only got 2 day of cloudy weather but was still like 29 and a tiny bit of liquid sunshine (rain!))
Staff friendly but not much english
Beach itself was nice but water was cold and high waves - pretty windy. We visited another side of the island were the beach was way warmer and no waves....it was great.
Food was better then what you would get in Cuba but still not all that great. Only one a la carte resto but not even worht trying - horrible!
Great kids pool - my daughter loved it
Adult pool was ok but it could have been cleaner
Rooms - we were a large group so I have comments concering every room type! We had the suite, it was very large, AC worked great, hot water was great, 2 full baths, 2 really nice balconies but the room is showing it's age and a little dirty and do not drink the water - yellow! If you had a premium room in the new section, the room was cleaner, newer but much smaller and the new section is much further away (But the resto on the new side was way more pleasant to eat at!). Note everyone that had rooms on the ground floor had bugs in their rooms!
There were lots of stray animals hanging around the restos :(
We were a group of 9 people and everyone had a good time. Don't know if any of us would go back but it was worth visiting.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 22, 2012

This was my 2nd time in Margarita, 1st time at Dunes Resort. Having ready reviews for most of the resports on the island my expectations were not set too high. I was plesantly surprised by the Dunes Resort, while it is not of 5 star quality the pros heavily outweigh the cons. See below we stayed in the premium section which was recently renovated with some modern fixtures:

Cons:
45 mins - 1 hour away from the airport, mall and downtown shopping area.
Towel and bed linens showed some signs of wear.
The beach is not private so we did experience the occasional vendor asking if we wanted to buy.
On the day before we left the water in the tap ran brow a couple times.
The beach bar seemed a bit under staffed, only 1 or 2 bartenders resulted in a line most of the time.


Pros:
The beach at this hotel was amazing, a bit rough if you're travelling with young kids but great for adults.
The premium rooms are equipped with flat sceen tvs and shower jets. I fully enjoyed showering every day and we never had problems with hot water and the TV had several english channels.
The premium section had its own buffet restuarant and bar so that we were able to avoid the long lines and rush at the main restuarant. While I've been to resorts that offer more variety on a daily basis, the menu changed every day with basics like rice, pasta, potatoes, breads, salad and fruit being available every day.
The nightly shows were very entertaining, we only caught 2 shows during our stay but we enjoyed both.
Though the beach got crowded from very early the staff will bring more lounge chairs once they see that you need.
There are main bars throughout the resort so lines were minimal.
The hotel offers a free shuttle (not sure if it is free to all guests but it was free for Trinidadian guests) to the Sambil mall on a daily basis, once you reserve a spot before the day you want to go they will provide a return trip.

All in all we fully enjoyed the experience at Dunes Resort and I would definitely return again the next time I go to Margarita

Room Tip: TIp: Use a day or 2 to explore the island or mainland Venezuela. Before travelling I read trip advis...
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2012

MY HONEST REVIEW!!
Just returned from a one week stay- all in all it was a good trip. Travelled with 3 other couples One couple stayed in the “old” section and they had to switch rooms right away because theirs was filthy. They were satisfied with the switch. No problems with the rooms in the premium section.

POOLS/SWIMMING/BEACH
I would agree that the pools in the main section were disgustingly dirty. If you are inclined to swim in a pool when you get there, take a shuttle to the premium section and use the pool there. The restaurant in the premium section is also cleaner, so once again I would advise using that restaurant (just because you stay in the old section doesn’t mean you cant use the premium facilities). The waves on the beach are quite big at times but if you don’t go out too far you are fine. One gentleman lost his dentures(that would be me) in the surf, another lost his new glasses, and yet another lost his bathing suit which provided the other beach goers with some great entertainment as they watched his 20 minute struggle to get them back on. As far as being worried about getting robbed on the beach, there really is no need to go past the resorts boundaries, however if you do, just don’t bring anything of value with you. We talked to a local who said kids would be hiding in the bushes and if they saw anything of value they would accost you. He said it was kids looking for cameras etc to sell for drug money. If you didn’t have anything of value they wouldn’t bother you. There is really nothing past the resort boundary anyways so I didn’t see the need to go past there.
FOOD AND DRINKS
I found the food and beer good (better than Cuba) especially the beach restaurant- We ate there everyday for lunch with a good variety and quality of food. Fried chicken and pizza were excellent. Didn’t try the A la carte. Buffet breakfast and supper were fine.
EXCURSIONS
I would suggest tours from “Marcos Tours” My wife and friend went fishing with one of the locals, organized by Marco and had a great time with a shoreline lunch of barracuda. Talked with Marco for quite some time on the beach one day and he was very upfront with us. He offers deep sea fishing tours but told us not to bother at this time of year as the fishing was not very good right now. He provided us with his insight about the state of tourism etc and the country as a whole.
We went on a 6 hour tour with Steve and Marcella from “Cruisin-n-Style” (http://www.casatrudel.com/crusin-n-style.htm) They have a Ford Explorer so can only take 4 people at a time but I would highly recommend them. They are an American couple who have lived on the Island since 1999 Steve is extremely knowledgeable on the history of the island. They took us from one end of the island to the other with stops at a flea market, the National Park, and a small town -Juan Griego. They will customize the tour to suit your wants. Their prices are quite reasonable as well- 6hrs $110 for 4 people(i.e.$27.50 each)

We also took a taxi in to the town of Juan Griego to do some shopping for a half day There are some half decent shops along the main drag and security is not a problem We were not hassled in the least, and there is a National Guard and police presence on the strip.

MONEY
It is hit and miss as to what currency to use- most vendors and shops will take either US or Bolivars, but some will take only Bolivars. Do not exchange US money at the airport- the rate is 4.3 bolivars for $1 US whereas the hotel will give you 7.5.to 1 Some beach vendors will give you 8. to 1 One of the stores on the main drag in Juan Griego actually gave us 8.3. Don’t change too much at a time because you wont find anyone who will change it back to US $ for you

RETURNING HOME
Yes the checkout leaving to go home is a bit much. The guards do go through your luggage upon entry and then your carry on once again before you board, but if you don’t have anything illegal,don’t worry about it just relax, smile and be on your way

So! Would I go back?? Probably not to this resort for the simple reason we have gone to a different vacation spot each year for the last 8 years and will continue to try new ones
I will however return to Margarita Island in the future Having said that,I would recommend anyone to try the Dunes if the price is right ($1500 to $1800 for a couple)

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Dunes Hotel & Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dunes Hotel & Beach Resort

Address: Calle Campo Elias, Valle de Pedro Gonzalez 1 | Sector El Pueblito. Playa Puerto Cruz, Pedro Gonzales, Margarita Island 2000, Venezuela
Location: Venezuela > Insular Region > Coastal Islands > Margarita Island > Pedro Gonzales
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pedro Gonzales
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dunes Hotel & Beach Resort 3.5*
Number of rooms: 258
Reservation Options:
TripAdvisor is proud to partner with Despegar.com and TripOnline SA so you can book your Dunes Hotel & Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dunes Hotel And Beach Resort
Dunes Hotel Margarita
Dunes Resort All Inclusive Beach
Dunes Beach Resort
Dunes Hotel & Beach Resort Margarita Island, Venezuela

Owners: What's your side of the story?

If you own or manage Dunes Hotel & Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.