I have stayed here a few times and loved it so I was very disappointed by the dismal welcome and lack of atmosphere this time. On arriving the girl at reception was not pleasant or welcoming at all and it was clear from the offset that this hotel did not cater for children (we had our 4year old with us who was due in Crumlin hospital the following day).
Our room was very nice&beds very comfortable but unfortunately I could not sleep as the toilet cistern was broken&kept filling up all through the night so the noise was awful. However I couldn't ring reception as I didnt want to wake my little girl.
We had bar food which was delicious but the breakfast was again disappointing as the scrambled egg was like rubber and the selection could have been better.
On leaving the hotel I was met by the same receptionist who didn't even ask about our stay and when I told her about the broken cistern keeping me awake she just shrugged and said she would get it sorted. We were still charged the full price&didnt even get an apology or a goodbye.
I won't be back here again and I hope they take these comments on board as the customer service was v poor.
- Official Description (provided by the hotel):
- Minutes from Dublin and easily accessible from Dublin Airport, the award-winning four star Dunboyne Castle Hotel & Spa is one of Ireland’s finest hotels, set on 21 acres of picturesque tree-lined grounds. With modern architectural design complementing the beautiful décor of the original Dunboyne House, Dunboyne Castle Hotel and Spa provides a luxurious escape in the tranquil Dunboyne Village, yet close to all the attractions Dublin City offers. Dunboyne Castle Hotel & Spa’s restaurant, The Ivy which has been awarded two AA Rosettes for culinary excellence offers an exceptional dining experience of simple, yet delicious Irish cuisine using top local and seasonal ingredients. Guests can also enjoy the hotel’s light-filled Terrace Lounge, overlooking extensive gardens, where the perfect Afternoon Tea and lighter refreshments are served. Popular with both locals and guests alike, the hotel’s Sadlier Bar is the perfect spot for socalising and enjoying a famous Irish pint. A real treat for guests, Dunboyne Castle Hotel & Spa is also home to the hotel's award-winning Seoíd Spa. The Spa is set over three floors with one of Ireland's most extensive thermal treatment facilities. A real treat for visitors, Seoid Spa and its expert spa team provide a wide range of luxurious relaxing and rejuvenating treatment experiences. Treatments available include bespoke facials, specialised massage, Rasul Chambers, Dry Flotation, Balneotherapy and deluxe Hydrotherapy Pool. Renowned for its friendly service, Dunboyne Castle Hotel & Spa places a real emphasis on excellent service and providing guests with a memorable stay. The hotel offers luxurious modern guest rooms, fabulous Suites with floor-to-ceiling views across the hotel’s spectacular gardens, and the exclusive Syndola Suite, the only suite in Dunboyne House, spanning the entire top floor. Complimentary parking and WiFi is also provided for guests. Dunboyne Castle Hotel & Spa is a very popular destination for meetings and conferences, with its excellent location and extensive meeting and conference facilities, all equipped with the highest technological specifications. All meeting rooms are located near the hotel’s fully equipped Business Centre. ... more less
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- Also Known As:
- Dunboyne Castle Hotel And Dunboyne
- Dunboyne Castle Spa