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“Really lovely, cosy hotel!” 5 of 5 stars
Review of Haley's Hotel and Restaurant

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Haley's Hotel and Restaurant
3.0 of 5 Hotel   |   6 - 10 Shire Oak Road, Headingley, Leeds LS6 2DE, England   |  
Hotel amenities
Ranked #1 of 9 hotels in Headingley
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Really lovely, cosy hotel!”
5 of 5 stars Reviewed May 15, 2011

I stayed at Haley's Hotel for one night and the hotel massively exceeded my expectations. The hotel is not only furnished and decorated to a high standard, it is also spotlessly clean and the staff are warm, welcoming and friendly.

I stayed in a single room, which was more than big enough. The room had it's own en suite, equipped with high end, luxury toilettries and a flat screen digital TV.

The breakfast choice was wonderful - fresh fruit and pastries, cereals and all your full english essentials, cooked to a very high standard.

The location is perfect, in central Headingley and only a 5 minute drive into the centre of Leeds.

Yes, the wi-fi is slow, but it wasn't an issue for me.

On the whole is was excellent value for money.. much nicer than any premier inn or travel lodge. Please ignore the negative reviews, this place is truly wonderful.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this review, July 10, 2011
Thank You for your kind comments.
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186 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
New York City, New York
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 29, 2011

Unfortunately i don't know where to start this review.

During my last stay in leeds i thought it would be nicer to stay in a family run hotel with character than in a chain, so i decided to book a room at Haleys.

The hotel looks really nice from the outside but unfortunately that's all that's nice.

I was a bit surprised with the fact that you have to pay the bill at check in.

The room was incredibly dusty (skirting boards, teatray...) with mould building up in the shower. No point trying to use the internet in the rooms because it doesn't work.

Breakfast is ok when the hotel isn't busy because it is a la carte however weekends they do a buffet so the food is overheated and there is no point trying to eat the eggs (if there are some left).

The restaurant and its menu is incredibly old fashioned. It's a shame as it used to have to rossettes (gammon steak, liver and mash, prawn cocktail...)

However the sunday lunch offered a good value for money carvery so we booked a table. What a mistake! It was really busy with only 2 waitresses doing bar and the restaurant so it took us 20 minutes to get a bottle of wine.

The carvery was served by an elder man who was fixing the restaurant lights when he wasn't busy with the carvery. The gentleman, who tends to annoy certain guests by talking to them when they enjoy the food, turned out to be the owner.

The filter coffee served after lunch seemed like it had been there since breakfast and it's poured in the kitchen so you don't really know what goes on there.

Anyway, not worth going there

  • Stayed May 2010, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this review, July 10, 2011
I will not attempt to address these comments made by a guest from New York USA I do not accept most of the comments made and feel this review is very unfair and does not reflect the quality of food and accomodation offered. please see other reviews.
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Rayleigh
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 1, 2011

This is a fairly run of the mill english hotel offering B&B and trying to be something it's not. It got that country house look and could with a lot of work turn itself into a higher end destination. It's a little tired around the edges, however clean bar the net curtains in our room (6). Three things meant we marked this down, 1. Having to pay the bill at check-in, never before have I heard of this, 2. Service, when we need sum toiletries and 3. Breakfast was a hot and cold buffet, never impressed with this, it's lazy.

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this review, April 17, 2011
Our hotel offers value for money and we compete on price with any other 3 star hotel, payment on arrival has now become the norm in many hotels this enables the guest to when departing to have the minimum of delays.
Breakfast is the best value of the day with a large choice of both Continental and English breakfast at only £6.95 or on a Sunday morning complimentary.
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London
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 1, 2011

I booked Haleys's Hotel by telephone for 3 nights in a single room for a business trip. My room looked fine at first, but moments later the main single downlighter went out. I went down to reception and was told that nothing could be done until the next day when the maintenance man would be in; I accepted this and lived with the two dim table lights.

At 6am the next morning I was awakened by a kitchen door repeatedly banging closed, as they laid-up the dining room for breakfast. I asked both the restaurant waiter and the receptionist to arrange for the kitchen door closer to be adjusted so that it didn't bang and wake me up. They said they would sort this out. However, arriving back that evening the downlighter in my room was still dead and from 6am the next morning the kitchen door was banging again. I complained again, but that evening neither the light bulb nor the door had been fixed. In desperation for a full night's sleep, I got myself a different room.

So, be warned: All the single rooms are on the first floor, above the bar, restaurant and kitchen, so have some noise from below. If you have any problem with your room, ask to be moved immediately, because the maintenance is useless: The hotel was full of downlighters, yet reception didn't have a single spare bulb! Also note that their Wi-Fi is terrible - could hardly even access my email.

On the plus side: Without any problems the hotel is much nicer than staying in a Premier Inn, Travelodge or similar and offers good value for money. And the restaurant chef is clearly very good, as my first night meal in the restaurant was excellent.

  • Stayed February 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this review, April 17, 2011
Hi mr London,
Thank You for your review but we would like to make the following few comments, We have 4 single rooms which We think are very tasteful, 2 of these rooms have got 3 lights in and the other 2 have 4 lights in. Maintenance is 5 days over 7 although Management are on stanby incase of any emergencies.
The hydrolic closer between the kitchen and restaurant was attended to within hours of it been reported, there must of been another door that we were un aware of.
Thank You for your positive comments which we appriciate, we also try to take on board negative reviews so that we can have a continuous programme of inprovements.
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Devizes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 8, 2011

We thought we had made a reservation for a room similar to one on the website. Unfortunately, on checking in we were given our key and told we were in the building across the car park. Room was very sad and in need of updating. Old style five channel tv, dirty tea pot and bathroom floor was in dire need of a good clean ie hair & fluff in the corners and dirty skirting boards. Breakfast was ok. If you stay in the main hotel it probably is alright but have based our review on our room. Three star grading - not sure it warrants it. All in all a really tired, dated hotel.

  • Stayed February 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this review, April 17, 2011
It sounds as if your were in Bedford House which is a grade II listed building, All the televisions throughout Haley's and Bedford House have been upgraded to 32" flat screen Freeview T.V.s.
Some of our guests actually request to stay in Bedford House in which we have six bedrooms some with antique furniture.
House keeping and deco is under constant review and we have an on going programme of investment (we took over the hotel just over 12 months ago).
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Newark, United Kingdom
1 review
2 of 5 stars Reviewed January 16, 2011

This could be a lovely hotel, unfortunately the staff really let it down. Our room was quite pleasant we stayed in room 30, but the rest of the hotel is sad and dingy. Breakfast was awful. On checking out we tried to pay for the drinks we had the previous evening only to be told that we had already paid for the room and there was no bill outstanding for drinks! Ok with us we got free drinks but what is the management doing? Just don't stay here.

  • Stayed January 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this review, April 17, 2011
This hotel is obviously not for you, glad to hear your room was quite pleasant and as all the rooms are similar we conclude they are all "quite Pleasant".
"CHEERS" Hope your enjoyed your free drinks but please do not bank on them everytime, sorry you didnt enjoy your breakfast.
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Watford, United Kingdom
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 4, 2011

We arrived on Christmas Day and were extremely politely received - despite the hotel being extremely busy with Christmas diners. Our Family Room our room was huge with a charming decor, four beds, a very deep bath, separate shower and a large flat screen TV.

Breakfast was charmingly served, cooked to order and a self-service buffet of cold items was available. Good coffee & tea were served alongside it & as much toast as you wanted.

The whole stay was highly enjoyable and I would strongly recommend Haley's to anyone visting Leeds and wanting to stay outside of the centre and away from a big hotel. It really is like being out in the country.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaleysHotel, Owner at Haley's Hotel and Restaurant, responded to this review, April 17, 2011
Thank You for your positive comments, please visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Haley's Hotel and Restaurant

Address: 6 - 10 Shire Oak Road, Headingley, Leeds LS6 2DE, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Headingley
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Headingley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Haley's Hotel and Restaurant 3*
Reservation Options:
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Also Known As:
Haleys Hotel Leeds
Haley's Hotel And Restaurant Headingley, Leeds

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