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“weekend break” 5 of 5 stars
Review of BEST WESTERN Shrubbery Hotel

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BEST WESTERN Shrubbery Hotel
3.0 of 5 Hotel   |   Station Road, Ilminster TA19 9AR, England   |  
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Ranked #2 of 3 Hotels in Ilminster
Certificate of Excellence 2014
Worcestershire, United Kingdom
1 review
“weekend break”
5 of 5 stars Reviewed July 24, 2014

We found the hotel to be excellent, we took our dog with us and we were made very welcome, our room was well appointed and clean, and adjacent to the garden. Meals were excellent, staff courteous and freindly, and we would recommend to anyone looking to explore Somerset/East Devon as a perfect place to stay.

Room Tip: Garden rooms are great for dogs
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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145 reviews from our community

Traveler rating
    58
    55
    22
    7
    3
See reviews for
17
65
8
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Woking, United Kingdom
1 review
5 of 5 stars Reviewed July 20, 2014

We thoroughly enjoyed our stay at the hotel. The staff were friendly and attentive. The room was very comfortable with views of the surrounding countryside and garden. We also enjoyed our meal in the stylish restaurant. We would definitely return there.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western GB

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014

This is a little Gem of a hotel tucked away in a sleepy little village. Nothing is to much trouble for the staff, will defiantly be going back. Good food and very clean I have traveled to Taunton for business once a month for the past 2 years have stayed in some really bad hotels so wish I had found the shrubbery before.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 11, 2014

This is the first time we have stayed in this hotel, but it will not be the last.
We were welcomed like old friends, the service was excellent, the staff were all very friendly and helpful, and the bed was really comfortable.
One thing we did note is the peace and quite of the area.

We cannot recommend this hotel and it's staff highly enough, and we are already planning our next stay, when we are back in this area.

Room Tip: We would recommend a room at the rear overlooking the gardens, a beautiful valley and the Herne Hill...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
327 reviews 327 reviews
64 hotel reviews
Reviews in 132 cities Reviews in 132 cities
374 helpful votes 374 helpful votes
5 of 5 stars Reviewed July 11, 2014

Arrived for a three night stay and was warmly welcomed by Jacqueline on reception who offered us assistance with our bags, and also escorted us to our room. Our room (14) was light and airy and situated on the first floor at the rear of the hotel with views across the surrounding countryside. The room was large and well equipped, including a trouser press. There was a complimentary tea/coffee tray with biscuits and a large bottle of water. There was a complimentary computer in reception for use by guests (not used). Breakfast was very good and cooked fresh to order, and served piping hot by a lovely waitress (Lyn) who treated everyone like a member of the family. Our room at the rear of the hotel ensured a quiet nights sleep. A quiet cosy hotel with charm and attention to detail.

Room Tip: Chose a room at the rear of the hotel for a quiet nights sleep
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Essex Boy
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 25, 2014

Great location within easy walking distance of Ilminster town centre. Decent sized rooms with good beds. Food good and well-presented. Staff really helpful and pleasant. No lift.
Only draw-back is the noise and heat on hot June nights. Room 1 above kitchens with a lot of heat.....no airconditioning or ventilation system ......open windows and get the cooking smells and noise from very busy road directly in front of hotel (quietened down betwen 2300 and 0500), with the bonus of (very loud) "entertainment" on Friday nights from 2100 to 0100 (later by the time clearing-up has finished)

Room Tip: Avoid rooms facing the busy road in front of the hotel
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

We returned to the Shrubbery Hotel having stayed there on four previous occasions.

The hotel was quiet with few guests using the bar and restaurant. However this did not spoil our enjoyment. The food both at breakfast and dinner was of a good standard, well prepared and politely served.

The rooms are nicely furnished the only downside was, on this occasion our bed was too hard.

The deals on offer make this an attractive place to stay.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Shrubbery Hotel

Address: Station Road, Ilminster TA19 9AR, England
Phone Number:
Location: United Kingdom > England > Somerset > Ilminster
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Ilminster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Shrubbery Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
Located in South Somerset, near Ilminster, is an elegant Edwardian hotel owned and run by the Shepherd family for over 70 years. We are well know as the leading Somerset Conference & Business Centre in Ilminster Somerset, as well as a great party venue Taunton. The building with many fascinating features stands in over 2 acres of lawns and shrubberies. The Best Western Shrubbery Hotel in Ilminster, Somerset is ideally situated only half a mile from the A303 London to Exeter trunk road, and ten minutes from the M5 motorway at Taunton. ... more   less 
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Also Known As:
Best Western Taunton
Taunton Best Western
BEST WESTERN Shrubbery Hotel Ilminster, Somerset

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