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“great hotel perfectly located” 5 of 5 stars
Review of Old Swan & Minster Mill

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Old Swan & Minster Mill
5.0 of 5 Hotel   |   Old Minster, Minster Lovell, Witney OX29 0RN, England   |  
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Hotel amenities
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Sunday Night Sleepover
Ranked #1 of 1 Hotels in Minster Lovell
Certificate of Excellence 2014
GreenLeadersBronze level
West Malling, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“great hotel perfectly located”
5 of 5 stars Reviewed November 6, 2012

We stayed in the hotel for 12 days for a late long overdue holiday & it was everything we hoped for. The hotel manages to find the perfect balance between traditional & contemporary. Beautiful traditional cotswold buildings by a river surrounded by amazing grounds with modcom facilities. The accommodation made us feel like a home away from home- large comfortable bed, big walk-in shower, small library, DVDs, wood log burner on the balcony. The food in the restaurant was tasty & nicely presented. But above all the excellent staff & their customer service skills made our stay memurable.

Room Tip: The rooms with a balcony in the mill part are great, large & quite with a view over the garden...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,044 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
Date | Rating
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English first
Newbury, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed here during the last week of October 2012.
Location: You cannot fail to like the location of this hotel - it is idyllic! The Swan Inn in particular personifies a country pub at its best. Roaring fires, toby jugs, clay pipes its all there.
Room: We stayed in room 109 in the Mill part of the complex. The rooms are small but with an enjoyable aspect over the gardens and outdoor chess set. I suspect though that the view over the river would be better from a first floor room. Rooms near 103 are likely to overlook another building and not the gardens. The bathrooms are small but mirrors are used to clever effect.
Housekeeping: No complaints here apart from mould in the overflow pipe of the bathroom sink.
Food: Imaginatively presented but slightly more expensive than normal pub fayre. Expect vegetables to be really al-dente! Afternoon tea comprises of tea & scones, jam & cream. Breakfast was a treat.
Staff: Welcoming and friendly.

Room Tip: The rooms in the Swan Inn are apparently larger. If staying in the Mill part be careful that your r...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2012

I have plenty of good things to say about this place: it's pretty, the rooms are cosy and the food (particularly the Sunday roast) is delicious. They also give you a little book of local walks to try. We did the first (shortest) one and really enjoyed it.
But, while I would definitely eat there again, I probably wouldn't stay again for a romantic getaway. Mainly because the loo in our room just didn't have enough water pressure to flush properly. It filled with water...but never quite managed to empty... which rather took the romantic edge off things. As did the rather terrifying Sponge Bob Square Pants hot water bottle which appeared in our room each evening. Don't get me wrong, the idea of giving guests a hot water bottle on a chilly Autumn night is lovely - but the choice of cover freaked me out somewhat the first time I saw it!
I think the hotel is probably best suited for families, ramblers and dog owners/lovers. They really are incredibly dog friendly and there were several dogs enjoying dinner with their owners in the restaurant when we were there. Which is all fine, but it didn't necessarily create the romantic atmosphere we were looking for.

So, loads of good points. But not quite what I'd had in mind.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Adrienne538, Manager at Old Swan & Minster Mill, responded to this review, November 26, 2012
Dear Guest

We are very grateful for taking the time to write a review and also sorry that you didnt flag up your disappointment whilst staying. Our loos all have water efficient technology as we try to adopt green, energy efficient systems throughout our properties. Having said that, they should all work properly and I can only imagine that someone might have put something they shouldnt have down the loo before your visi. If this does occur, we usually come across this during a guests stay or on departure but I'm sorry if we didnt see this before you arrived and do wish you'd let us know.

The hot water bottles are meant as a bit of fun and a welcome turn-down amenity on cooler nights in the winter. We have a wide variety of characters and we put them in all rooms. I'm not sure if it's the hot water bottle or poor old SpongeBob Square Pants you didn't like but sorry if this cast a shadow over your stay.

We do encourage people to bring their dogs and they can stay in some of the dog-friendly rooms as well as dine in the bar and snug but not in the dining rooms. Dogs are not allowed in any other areas but we find the arrangement tends not to upset other guests and in fact, makes the place less stuffy and quite homey. If you are back with us again in the future, do let us know and we can accommodate you well away as we do appreciate dogs are not for everyone.

Please do get in touch directly on your next vist so I can make your arrangements for you.

Best wishes
Ian Solkin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, England, United Kingdom
1 review
5 of 5 stars Reviewed October 31, 2012

We have returned from a lovely relaxing 2 night stay over the weekend at Old Swan & Minster Mill which my husband booked for my birthday, and we were accompanied by our Cockerpoo Rosie!
We were made very welcomed from the start, as was our dog with a chew for her whilst we checked in, dog bed and bowls in the room, and also being allowed to bring her into the bar area of the Old Swan which was cosy with a log fire on the go all the time - bliss. Our room was very nice with french doors out onto a little patio, big comfy bed and crisp white bedding.
The staff were all very friendly and nothing was too much trouble.
We had 2 lovely evening meals on Friday & Saturday night, and enjoyed more than a few drinks in the bar area in front of the fire!
The location is great for walking and the hotel grounds are fantastic with the river running through them.
We would definitely go back again and would have no hesitation in recommending the hotel.

Room Tip: We had a lovely room in the Old Swan bit which is the older part of the hotel, it was ground floor w...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 26, 2012

I spent six days in mid-October 2012 at the Old Swan and Minster Mill with a group of 40 people attending a workshop.
I was impressed by the excellent quality of the service, effective and smiling. The atmosphere is friendly and relaxed, and the staff were helpful with the different requests we had, individually and as a group. They even provided hot soup after we spent time in an exercise outdoors.
The hotel is picturesque and cozy, perfect to experience the English country life.
The food is also good and healthy.
This hotel is good value for money and I highly recommend it.

Constance V.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eastbourne
1 review
5 of 5 stars Reviewed October 18, 2012

Golden Weddings only happen once in a life-time, so when our three sons suggested they treat us to a stay at the Old Swan Hotel we were more than delighted. We have just returned having had 16th, 17th. & 18th. October at the Old Swan. It was very nostalgic too as we both lived in our youth not too far away and my Father farmed at Long Hanborough, so we were able to wallow in past times. We were warmly welcomed at reception and taken to our room(s), small sitting room, bathroom and bedroom with 4 poster bed, very comfortable and very spoiling. Just down from the room via the original winding staircase was the lounge with a roaring log fire bidding us welcome, with the bar and dining area just alongside. The meals were a delight, no fuss, no hurry and delicious. Above all each member of the young staff was a model of friendliness and attentiveness. The grounds and general situation of the whole complex were enchanting and this was in gloomy and wet October. We had a very special experience. My eldest son with his wife had been guests previously and were sure we woulod have the same pleasure as we have had.

Room Tip: Rooms in the Old Swan capture the history more forcibly, we were in Richard 111.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camberley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2012

My brother and I booked this venue for a night away for my parents as part of their Golden Wedding Anniversary so I can only give a review 3rd hand. We booked them in at the newer Mill part of the hotel but because of the heavy rain the water mill was quite audible from their room so they moved to the older pub part. The Swan room was lovely with a great bathroom. They really enjoyed both the dinner and breakfast, said its the best food they've had out in ages. The staff were very pleasant, helpful and patient. We're delighted we chose The Old Swan and Minster Mill for their stay, the place was lovely and the staff helped make it such a memorable stay for them, the booking process was a pleasure, great communication and customer service and lovely extra's for the room. Am looking forward to visiting myself with my boyfriend!

Room Tip: Rooms near to the actual water mill in the mill part may be loud if heavy rainfall and further away...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Old Swan & Minster Mill

Address: Old Minster, Minster Lovell, Witney OX29 0RN, England
Phone Number:
Location: United Kingdom > England > Oxfordshire > Witney > Minster Lovell
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Minster Lovell
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Old Swan & Minster Mill 5*
Number of rooms: 60
Official Description (provided by the hotel):
An historic Cotswold inn and boutique hotel,the Old Swan & Minster Mill is privately owned by the de Savary Family. Set is the picturesque village of Old Minster alongside the River Windrush, the 16 bedroom inn is stunningly romantic. A further 44 contemporary guest rooms are available in Minster Mill. Dining in the 600 year old inn feels like stepping back in time with stone floors, beamed ceilings, roaring log fires and delicious gastro-pub food based on fresh, local, seasonal ingredients with a modern twist.Over 65 acres of gardens and fly-fishing on over a mile of the River Windrush ensure a tranquil and pituresque setting. Children have a wealth of activities and there is a tennis court, badminton, croquet, petanque and spa treatments available. Located between the medieval market town of Burford and Witney, a short drive from Blenheim Palace and Bicester Designer Shopping Village. Oxford is 20 minutes drive. Nearest train station Charlbury is 15 minutes by taxi. ... more   less 
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Also Known As:
Old Swan & Minster Mill Hotel Witney
Old Swan And Minster Mill
Old Swan & Minster Mill Minster Lovell, Oxfordshire

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