I booked Field View for one night after reading the fantastic reviews on Trip Advisor only to be hugely disappointed in fact I feel totally let down by the false impression we were given on the internet by the beautiful photos of the rooms.
We were greeted by a member of staff who quite frankly made us feel as though we were an inconvenience to her and she hurriedly went through the welcome instructions. When we settled into our room (Room 11) it was nothing like the pictures I had seen on Trip Advisor which all showed beautiful rooms with up to date en-suites/ bathrooms and clean modern furnishings and decor.
Our room had a distinctive smell and it wasn’t a pleasant smell, to put it bluntly it smelled of wee, this was made worse by the fact that we didn’t want the patio doors left open all the time, especially when we were out and during the night. The duvet set had seen better days, it didn’t look like it had been ironed and whoever had put the duvet cover on hadn’t even bothered fastening up the press studs on the cover only to expose a very well worn, old and grubby duvet (see pics) which was flat and lifeless. The pillows were flat too and smelled foisty and again with un ironed covers on. The carpet was extremely old and worn with a lovely iron mark on it, very fetching……
The en-suite was obviously an add on, very small and very tired, the size of a cupboard which wouldn’t be a problem if it was clean and modern. I didn’t have a shower while we were there as I wouldn’t have wanted to go in it. The soap dispenser had 1cm of soap in the bottom of the bottle which didn’t look impressive. There was mould on the bathroom ceiling probably due to poor ventilation. The doors leading into the en-suite were basic wardrobe louvre doors with no lock (this didn’t bother us as a married couple, but others may have found this a problem).
The electrics left a lot to be desired, both bedside lamps were connected to one plug (yet had the PAT test sticker attached), and inside the wardrobe there was a double socket hanging off the wall (again with a PAT test sticker on). One of the bedside lamps was broken and lopsided, the whole room looked very tired and needed time and money spent on it to bring it up to scratch. There had been a leak from the roof or room above our room and the ceiling was badly stained, no effort had been made to re-paint the ceiling or repair the leak, you could see where a hole had been made to let the water through.
Outside our room in the patio area there was an old and very worn out iron table and chairs (I put a towel on the chair to protect my clothing) and beside the patio doors was an open stench pipe!!!!!! Surely this could not be healthy? The smell was unbearable and made me feel quite ill, no wonder there was a smell in the room. You couldn’t sit outside even if you wanted to. The patio area was unkempt with weeds growing around the patio door and above the doors were huge wires hanging from the roof.
My husband had the cooked breakfast, I opted for toast based on what I imagined the kitchen to be like judging on the poor standard of our £70 room.
Outside at the front Field View looks quite nice with the drive all gravel and ample parking places, but once inside it’s a different story. Maybe because we were only there for one night we were put in the worst room, who knows?
All in all this was very disappointing and spoiled our night away, we have stayed in lots of B&B’s and small hotels but never have I ever been anywhere like Field View, I couldn’t wait to leave.
On refection I wish we had booked the Premier Inn which is basic but clean. I would not recommend this B&B to anyone, it is far from the impression you are given by the photographs on Trip Advisor and their own website. Pictures of our room are certainly not on the website! Field View could do with a visit from Alex Polizzi The Hotel Inspector.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 weeks ago
Thank you for your comments. Sorry to hear you didn't enjoy your stay. Room 11 has since been fully refurbished. It would have been nice to be able to address any of your concerns whilst you were here. We could possibly have moved you to a different room if we knew you were unhappy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.